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American Quality Movers

American Quality Movers reviews from real customers

On this page you will find reviews on the company American Quality Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating American Quality Movers – 3.2 (calculated based on 23 reviews).

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American Quality Movers

   23 reviews

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Connecticut Massachusetts New Jersey New York Pennsylvania Rhode Island Acton, MA Albany, NY Allentown, PA Allston, MA Amherst, NH Amherst, MA Amityville, NY Amsterdam, NY Annapolis, MD Arlington, VT Arlington, MA Asbury Park, NJ Ashland, MA Aston, PA Astoria, NY Athol, MA Auburn, NY Auburn, MA Baldwinsville, NY Ballston Spa, NY Baltimore, MD Bayonne, NJ Beachwood, NJ Bear, DE Belleville, NJ Bellmore, NY Belmont, NH Belmont, MA Beltsville, MD Bensalem, PA Bergenfield, NJ Berkeley Heights, NJ Bethel, CT Billerica, MA Bloomfield, NJ Bloomfield, CT Bound Brook, NJ Bowie, MD Brentwood, NY Bridgeport, CT Bridgewater, NJ Brighton, MA Bristol, PA Bronx, NY Brookfield, CT Brookline, MA Brooklyn, NY Buchanan, NY Burlington, NJ Butler, NJ Cambridge, MA Canton, MA Capitol Heights, MD Carlstadt, NJ Carteret, NJ Central Falls, RI Chalfont, PA Charlestown, MA Chelmsford, MA Cherry Hill, NJ Cheshire, CT Chester Springs, PA Clementon, NJ Cliffside Park, NJ Clifton, NJ Clinton, MD College Park, MD Columbia, MD Commack, NY Conshohocken, PA Corona, NY Cranford, NJ Cranston, RI Danbury, CT Dayton, NJ Dedham, MA Denville, NJ Dingmans Ferry, PA District Heights, MD Dover, DE Doylestown, PA Dundalk, MD East Berlin, CT East Brunswick, NJ East Elmhurst, NY East Hanover, NJ East Hartford, CT East Haven, CT East Longmeadow, MA East Meadow, NY East Rutherford, NJ East Setauket, NY East Stroudsburg, PA East Walpole, MA Easton, PA Edison, NJ Elizabeth, NJ Ellicott City, MD Elmira, NY Elmont, NY Elmsford, NY Elmwood Park, NJ Emerson, NJ Enfield, CT Englewood, NJ Englishtown, NJ Ephrata, PA Everett, MA Fair Lawn, NJ Fairfield, NJ Fall River, MA Far Rockaway, NY Farmingdale, NY Farmingdale, NJ Farmingville, NY Fishkill, NY Floral Park, NY Flushing, NY Folsom, PA Fords, NJ Fort Lee, NJ Fort Washington, PA Fort Washington, MD Foxboro, MA Framingham, MA Franklin, MA Freehold, NJ Fresh Meadows, NY Garfield, NJ Glen Cove, NY Glen Head, NY Glen Rock, NJ Glenside, PA Gloucester City, NJ Glyndon, MD Grafton, MA Grasonville, MD Greenwich, CT Guilford, CT Hackensack, NJ Haddonfield, NJ Haledon, NJ Halethorpe, MD Hanover, PA Hanover, MD Harrisburg, PA Harrison, NY Harrison, NJ Hartford, CT Hatboro, PA Hatfield, PA Hauppauge, NY Haverhill, MA Haverstraw, NY Havertown, PA Hawthorne, NY Hawthorne, NJ Hicksville, NY Ho-Ho-Kus, NJ Hoboken, NJ Hopewell Junction, NY Horseheads, NY Howell, NJ Hyattsville, MD Hyde Park, MA Irvington, NJ Iselin, NJ Islip, NY Ithaca, NY Jackson, NJ Jamaica, NY Jamaica Plain, MA Jersey City, NJ Jessup, MD Johnston, RI Kearny, NJ Kenilworth, NJ Kings Park, NY Lakewood, NJ Lancaster, PA Lanham, MD Lansdale, PA Larchmont, NY Laurel, MD Lawrence, MA Lebanon, PA Lehigh Valley, PA Leominster, MA Levittown, PA Lewes, DE Lexington, MA Lexington Park, MD Lincoln, MA Linden, NJ Little Ferry, NJ Livingston, NJ Lodi, NJ Long Island City, NY Lowell, MA Lyndhurst, NJ Malvern, PA Manchester, NH Manchester, CT Manchester Center, VT Manheim, PA Manville, NJ Maple Shade, NJ Maplewood, NJ Marlboro, NJ Marlborough, MA Marlton, NJ Maspeth, NY Massapequa Park, NY Maynard, MA Medford, MA Meriden, CT Merrick, NY Merrimack, NH Methuen, MA Metuchen, NJ Middle River, MD Middle Village, NY Middlesex, NJ Middletown, PA Middletown, CT Middletown, DE Midland Park, NJ Milford, CT Milford, MA Millersville, MD Millington, MD Monroeville, NJ Montclair, NJ Montgomeryville, PA Moonachie, NJ Moorestown, NJ Moriches, NY Morristown, NJ Moscow, PA Mount Laurel, NJ Mount Vernon, NY Mystic, CT Nashua, NH Natick, MA New Britain, CT New Castle, DE New Cumberland, PA New Haven, CT New Hope, PA New Hyde Park, NY New London, CT New Paltz, NY New Windsor, NY New York, NY New York, NJ Newark, NJ Newark, DE Newburgh, NY Newton, MA Newton Highlands, MA Newtonville, MA Newtown, CT North Arlington, NJ North Attleboro, MA North Bergen, NJ North Brunswick, NJ North East, MD North Haven, CT Northborough, MA Northvale, NJ Norwalk, CT Ocean City, NJ Oceanside, NY Old Bethpage, NY Old Saybrook, CT Orwigsburg, PA Owings Mills, MD Oxford, PA Oxford, CT Oxon Hill, MD Ozone Park, NY Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Patterson, NY Pearl River, NY Peekskill, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Philadelphia, PA Pikesville, MD Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Plainview, NY Pottstown, PA Princeton, NJ Providence, RI Queens Village, NY Rahway, NJ Randallstown, MD Randolph, MA Reading, PA Red Bank, NJ Rego Park, NY Reisterstown, MD Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Riverside, RI Rochelle Park, NJ Rockaway, NJ Roseland, NJ Roselle, NJ Rotterdam Junction, NY Rutherford, NJ Rutland, VT Saddle Brook, NJ Sag Harbor, NY Sandy Hook, CT Savage, MD Schenectady, NY Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Seekonk, MA Severn, MD Shaftsbury, VT Shandaken, NY Shelton, CT Shirley, NY Shrewsbury, MA Shrewsbury, NJ Silver Spring, MD Somerset, NJ Somerville, MA South Deerfield, MA South Easton, MA South Richmond Hill, NY South Windsor, CT Southbridge, MA Southington, CT Spencer, MA Spring City, PA Spring Valley, NY Springfield, MA Stamford, CT Staten Island, NY Stevens, PA Stoneham, MA Stoughton, MA Stratford, CT Stroudsburg, PA Suncook, NH Syracuse, NY Tarrytown, NY Telford, PA Temple, PA Temple Hills, MD Tenafly, NJ Teterboro, NJ Tewksbury, MA Tilton, NH Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Wakefield, MA Waldorf, MD Wallington, NJ Waltham, MA Warminster, PA Warren, MA Warwick, RI Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Waterbury, CT Waterloo, NY Watertown, MA Wayland, MA Wayne, PA Wayne, NJ Wellesley Hills, MA West Berlin, NJ West Chester, PA West Haven, CT West Haverstraw, NY West New York, NJ West Orange, NJ West Springfield, MA West Warwick, RI Westborough, MA Westernville, NY Westminster, MD Westport, CT White Plains, NY Whitestone, NY Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Wilmington, MA Windsor, CT Windsor Mill, MD Winnisquam, NH Woburn, MA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Woonsocket, RI Worcester, MA Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: American Quality Movers
  • Location: 316 Prospect Ave, Hackensack NJ, 07601
  • Website: www.americanqualitymovers.com
  • Email: info@americanqualitymovers.com
  • Phones: (201) 336-0504||(888) 412-3757

23 Reviews: Add Review

  1. A Move from New York to Georgia.

    I had contracted American Quality Movers for my daughter who was moving to Georgia from New York. I was asked on the phone the furniture that was being moved and the amount of boxes that were going to be moved as well. I was asked how many boxes would there be (small, medium, large) Since we had purchased the boxes from U-Haul, and I was able to give him the exact measurements of the boxes, the cost was then calculated per cubic feet. I informed them that it would be about 80 boxes. He told me that nobody moves 80 boxes but he would give me the higher estimate and if it was less then 80 boxes that the cost would be reduced, so he gave me a quote of $1,250.00 which had already been inflated from the original price I was quoted of $900.00 before he realized that it was that same weekend and he didn't have movers that would be available. So moving day came ,they were scheduled to be there at 11:00 am, my daughter got a phone call at 7am stating that they would be there within the hour.When they got to my daughters we were still packing so they began to pack what was ready to go.After taking down the furniture and not even half of the boxes were in the truck, they called us to the truck to inform us that they didn't have room for everything, and they had already used up the cubic footing, and if I wanted them to move the rest we would have to pay an additional $2,250.00.So of course I called American Quality Movers to speak to the manager whom I had been incontact with all up to the date and low and behold I was unable to contact him, I left messages and up to now I nor my daughter have heard from them.Needless to say I wrote another check and guess what ? they ran out of room in the truck and was unable to take any more. How many boxes did they take? about 40. My daughter had to give things away and I am left with 16 boxes that they didn't take. My daughter was told her stuff would be delivered within 8 days not 28. She had to buy clothing and shoes for her and her children. I am very upset with American Quality Movers in how the cost was inflated once your stuff was on the truck and up to date, no one has tried to contact us to see how everything went. I would not recommend this moving company at all.

  2. Do Not Hire!

    DO NOT HIRE THIS COMPANY!! Delivery was guaranteed for 9/1/13 (which company spokesperson, Andy, denied); actual delivery on 7/26/13.  After a number of phone calls to company (Andy) in obtaining any accurate, honest explanation of when the truck would come, we were forced to expect our belongings early. They blatantly lied to us. We told them numerous times our apartment would not be ready until 9/1 and if we did not expect the shipment on 7/26 our belongings would be placed in storage for an extended time (1 month ) and would be held responsible for paying. Our contract clearly stated that we cannot accept shipment before 9/1. They refused to work with us and threatened us to get an attorney and stated he would "screw us over" because we were angry on the phone. When the movers arrived and unloaded the belongings, substantial damage and soiling was discovered as well as missing boxes.

  3. Moving Company.

    DO NOT hire this company!! Delivery was guaranteed for 7/10/13 (which company spokesperson, Andy, denied); actual delivery on 7/22/13.  Succession of phone calls to company (Andy) futile in obtaining any accurate, honest explanation of where the truck was and when it would actually arrive.  It was only thru the efforts of a clerical person at the company who informed us that on the date the van was expected to arrive in Santa Monica, it had not even left NJ yet!!  Blatantly lied to as to location and condition of van.  After a frustrating wait, when the movers finally arrived and unloaded my daughter's belongings, substantial damage and soiling was discovered:  flat screen TV smashed, bedding covered in mold, furniture dented, scraped, paint chipped; clothing containers upside down resulting in clothing delivered in a wrinkled, unwearable pile; fabric headboard soiled.  .

  4. Unethical Practices.

    I received a binding estimate for a long distance move (from Norristown, PA to Baltimore, MD). This estimate included an itemized list of inventory to be moved. I was given a specific day and time for my move, with arrival/loading and arrival/off-loading times. The original estimate was $1157.
     
    On my scheduled moving day, the movers were an hour late beyond my moving window. I proceeded to email/call everyone I could at American Quality Movers (AQM). I had to leave messages. I eventually got a return call from the driver saying the truck had broken the day PRIOR and no one called me to notify me. The earliest they could get there was 4 PM that day. The move was then pushed back until the next day, at the original agreed-upon time.
     
    Upon arrival to my apartment, I was told I likely had more volume (cubic feet) than originally quoted. I assumed a little more may have been expected, but not a lot since I had given an itemized list and a specific amount of boxes with their dimensions. I was told it would cost $25 more for my tv due to my size, even though the size was listed on the estimate. This was removed. I was then charged a $75 "long carry" charge, they felt the distance to/from the elevator was too much, which I was not told ahead of time (and the distance was not significant).
     
    They waited until ALL of my stuff was loaded onto the truck to tell me that they felt I had 660 cu sq ft of inventory. This was DOUBLE what they had quoted me. This made my cost JUMP to $2232! 1075 more than my original quote. Outrageous! And they did not tell me until all of my stuff was loaded on their truck. Highly suspicious and unethical. An hour later and many calls made, I managed to get the price down to 1700, which was still $543 more. AND they demanded it in CASH now! Not what they specified before!
     
    On arrival to my apt they circled for an hour because they didn't think the truck would fit. AND they could not get my couch to my new apt. Had to carry it up 8 floors ourselves!
     
     
     
    I want BBB to know about all of this and adjust their rating. I had initially chosen these movers because of their BBB rating! It is so hard to choose a mover and I can't believe this happened! I believe I should receive some sort of partial refund for all of this trouble and hassle as well as their unethical and suspicious estimation process. They were late without notice, handled my items poorly, did not reassemble everything before moving, were unable to unload all of the inventory into the apartment, and nearly refused delivery because of their inability to properly drive the truck. They demanded cash for everything after notifying me that paying partially in check and cash was their preferred method. The most outrageous matter being trying to charge me $1075 more than my quote, and not until they had all of my possessions on their truck!

  5. I will definitely recommend you any time.

      I was not very excited at having to prepare to move into a new house, get a new job and start a new life for myself all in a brand new state. I had to move from south New Jersey to Dallas, The delivery service assured me they would be at my apartment in jersey at 7:30am Monday the first of May. From past experience I expected a bit of a delay but that was not the case! These men showed up at 725am with smiles on their faces. They did a wonderful job loading the truck and literally had everything I had bought in the past 10 years loaded within an 2 hour and a half. My nerves were still going however because not only is it not a short drive from jersey to Texas, but they were going to have to bring all of my things into my new home! . So I recieved my shipment after 6 days. And I was happily surprised with the result. They actually managed to get everything to my new home in Texas and quick!   Everyone we dealt with at American Quality Movers was friendly, courteous and professional. A special "thank you" to my foreman max, Andy in Dispatch and everyone who helped him with the physical move.  .

  6. Moveing.

    Working with this company was excellent. They handled all my boxes and furniture very carefully and had skilled workers. I had a very easy time dealing with the movers themselves they were understanding about the stress of moving and were quite lenient on my decisions. The communication in the over all process of the move was excellent. I was always aware where my things were when on the road. For such a long move their prices were phenomenal, and to tell the truth I was expecting a bad job from them, but to my surprise they were the best moving company I have ever used. Highly recommend you use them for your next move.

  7. Couldnt believe it.

    I have moved before and it was a disaster.  Anything and everything that could have gone wrong did. I was very hesitate about using a moving company again because of my horrible experience.  let me tell you never use a broker or agent.. your stuff will not make it to you they way you gave it to them.  However, do to my age and my husbands disability we were not able to do this move ourself. I spoke to sara and she gave me info that no one else did and she made me think of things that I wouldn't even think of with a move.  very very explanatory and extremely kind.  i did not have any problems at all, not one thing went wrong.  they were very good.

  8. Just stopping by to say thank you for a great experience.

                            I just wish I had used you for my previous move as well. We received a flat rate from American Quality Movers a month before the move and everything was done according to the estimate. We have a lot of glass items - from glass dining table to glass bar stand to an 8 foot mirror. Everything was wrapped up and packed up safely. No damage whatsoever. I hope we don't have to move for a while, but when we do I am sure to give you guys another call.  .

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