On this page you will find reviews on the company Debo Moving And Storage from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Debo Moving And Storage – 1 (calculated based on 2 reviews).
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Do not use this company!!!
Not only did 2 men show up instead of the quoted 3 but they complained the whole time, took lots of breaks on my paid time and then joked later that they had thrown my boxes up and over the balcony when moving me. Do not use this moving company!!!
STAY AWAY! I will do my best to make sure Military never uses again!
I wish I could rate them with negative stars. This company is, by far, the worst we have ever used. We are a military family and have experience in this department, trust me, DO NOT USE THEM!!
Here is a rundown of my experience:
1. They came on a Friday and did some packing. (We have a 5 bedroom, 2500 square foot home.)
2.They came back on Monday did a bit more, but ran out of boxes! Yes, a moving company ran out of boxes. We bought boxes and they used what we had. So, after using all of their boxes and ours, they told us they were coming back on Tuesday to finish packing. However, they never showed up or called, for that matter.
3. Wednesday, when the crew came to move all of the stuff, they were shocked to find out the packing was not completed. They "finished" the packing, but ran out of the numbered stickers. My husband had to go out and buy green stickers to mark which ones were coming to the house and which were going to storage. Unbelievable, right?!
4. Just when we thought it was over and we could just move on, it is time for our belongings to arrive. They call us at the gate and tell us that they only have 2 movers as the third had a criminal record or warrant, something criminal that prevented him from even TRYING to get on the base. I'm not making this stuff up!!
5. So, my husband is helping a bit and they even requested my children help them. They ONLY put together one bunkbed and two twin beds.
6. They left EVERY SINGLE BOX in the downstairs dining area for us to move. They did not put together the bed in the master bedroom because somewhere in the process they lost one of the legs.
7. I look at all of our belongings and I was like, "Where is the rest of it?" We had not one single dresser here, no dishes or utensils, some clothes made it, and one kid had no clothes make it.
8. When asked about it, they said that everything else was "Vaulted" in storage and if I was lucky, I could call Monday morning to try to get some of our things before they "lock it up." (At our own expense and effort, BTW!!)
Due to this aweful experience, we now have spent quite a bit of money just to be able to run our house at a minimum, because the rest is locked up in storage for 90 days. Now, I'm worried that all of my belongings didn't even make it to storage.
I'll give the one star, because I am forced to, to Tommy who recognized what a horrible job they did, but was quite a pleasant man. BOOOO Debo moving!!