On this page you will find reviews on the company Direct Global Shipping LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Direct Global Shipping LLC – 1 (calculated based on 1 reviews).
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Unprofessional, Rude and Arrogant
This company is bunch of two totally unprofessional, arrogant and rude named Sean and Victor. I booked 40 feet container with them and they gave me very good quote (only good thing they did).
After that I deposited 25% for shipping on 28th of the June and only after submitting deposit, they told me they can not book on 28th June due to congestion and next available date is 20th of July. They told me that container driver will give me a call on 19th and container will be arriving at 9 a.m. next day. I reserved the local loaders on hourly basis but neither I got call from container driver and nor these two guys replying to any of my call or emails. On 20th of July at 10:00 a.m. they told me container is not coming and they will book for 12th of August with new price.
I asked them for refund as clearly mentioned in terms and conditions "Deposits are non-refundable 3 days prior to pick up date. If the customer needs to cancel in this timeframe no refund will be offered". In my case there is no pickup date for next 3 days and even after 3 days but they arrogantly refused.
I have filed complained in FMC and have meeting with attorney after couple of days.