Eco-Movers

2 Reviews: Add Review

1. Please read…this company must be stopped!

   If I could put 0 stars I would. Unfortunately, Eco Movers turned out to be the worst company that I could have chosen. Please PLEASE..PLEASE do not use this company. It's a huge money pit. They were late upon arrival to get my things and late to deliver my things. They held my items hostage by not delivering my things till 21 days later (this is in the contract in small print that you sign that they have up to 21 days) even though when hiring them for service they are very nice and ask what day you would like for delivery they don't abide by that DATE. They also managed to charge $2500 more in addition to the original agreed quote once they come to get your stuff. I had to plead and call them every day asking..begging for my things. When they finally showed up they asked for more money from me and they forged added items to my contract that was signed previously which did not match my copy of the contract that was originally signed then proceeded to ask for cash only. When I called customer service to dispute this with the manager he said  "You don't have a choice really do you? If you want your things." I BEG YOU PLEASE DON'T GO WITH ECO MOVERS IN ANY LOCATION. THEY HAVE SEVERAL LOCATIONS IN WHICH THEY OUT SOURCE TO PEOPLE THAT ARE NOT CERTIFIED MOVERS TO SAVE ON COST. THIS IS VERY DANGEROUS BECAUSE THEY CAN'T BE HELD RESPONSIBLE FOR YOUR THINGS.    ** ECO MOVERS GETS  0 STARS.

2. Do Not Use Ecomovers-please Read!!

   My fiancee and I moved from Maryland to Arizona.  I've never posted a review before, but thought it was important to share our experience.  The entire process with EcoMovers was a nightmare: 1. SEXUAL HARRASMENT:   The mover arrived by himself (I was at work at the time, unfortunately).  The mover asked my fiancee if she was single, insisted on hugs (plural - in a jokey but 'not-taking-no-for-an-answer' kind of way), and made explicit remarks to her; they were offensive enough so that she felt compelled to wait in the bathroom while he packed in order to get away from his inappropriate behavior.  I spoke with management at EcoMovers regarding this issue - this is a serious charge.  Their reaction regarding the harassing behavior by their employee was very straightforward: they spoke to me "man on man" (in their words), and in their strong accent they told me they didn't believe a word I said!   2. OVERCHARGE:  The estimate for moving half a studio's worth of things was $1300.  The final price was over $3000.  An extra $770 was added to the charge on the spot.  I will spare you the math, but this was an inordinate charge (for the estimate they used cubic feet, while onsite they used the number of items to determine the charge - quite a trick!).   3. FOR LONG MOVES, THEY ONLY DRIVE 18-WHEELERS, WHICH DON'T FIT INTO PARKING LOTS:  They arrived to the destination 21 days later, in a 18-wheeler semi-truck.  The truck did not fit into the apartment complex parking lot.  For this reason an extra $450 was charged (on the spot) in order to walk the furniture from the street to the interior of the complex.  We were told they only use 18 wheelers for long distance moves.  **If you're moving to a complex, or even a narrow street, it is likely you will also pay this extra fee** - **this fee increases drastically if you are moving anything more than a small studio.**  I know this company generally has good reviews.  I don't know how to explain the discrepancy between out experience and others', I can only share our experience.  There are *lots* of highly rated moving companies out there.   **   DON'T TAKE A CHANCE - GO WITH SOMEONE ELSE!!  **.