GM Van Lines

120 Reviews: Add Review

1. Well Done

   We have been very satisfied with everyone that has been involved and we want to thank personally Gary for her kind assistance with her French client. Truly awesome. I love them and I would lov to book them again.

2. Smooth Move!

   When it came to packing, wrapping, and securing my goods, they went above and beyond. No joke, it was a stress less situation whole day. I'd use GM Van Lines again in a heartbeat.

3. Horrible, Stressful, Hidden Fees

   HORRIBLE!!! I did a lot of research around moving companies, as we needed to hire movers since I am pregnant and couldn't help my husband lift or carry. We decided to pay extra to have quality movers we could trust. This company had overall good reviews and advertised how they were stress-free and had no hidden costs. Well, that was all a lie. This has been the most stressful move! First, the person who did the virtual tour to make the inventory list didn't include some outdoor footstool, even though I clearly showed it and called it out, and added four extra chairs we didnt have. In the end, the day of pick-up, we had to pay an additional $500 or so because we had some extra large boxes instead of large boxes (even though we had also traded out large for medium boxes). Fine. We just wanted it done. Then, we didn't get our furniture delivered until 6 days later. Again, manageable, though inconvenient. Then, we were told we would get 24 hours notice when the truck was on the way to deliver. 24 hours turned into a call the morning of (good thing my husband didnt have to work that day). Then, when they called, we were told they would be here around 2-3pm...which ended up being 6pm. Then on top of that, we find out the delivery truck is a 3rd party contractor, something we were never told was the case, and one of the reasons I had picked GM Van Lines (no third party). We were also told that this delivery mover wasn't informed we were on a 2nd floor apartment, something I told GM Van Lines several times. They tried to charge us for the stairs, but we were able to prove that GM Van Lines had said the stairs were already included in our estimate. Then we were told they had to shuttle the furniture, an additional $600 (it was going to be $900, but they were kind enough to work with us). Again, not the delivery trucks fault, but why on earth did GM van lines put our furniture on an 80' truck that had to be shuttled when the KNEW we were moving into an apartment complex. If they justed used a normal truck, the shuttle would not be needed. I THINK Van Lines likes to say they are here to help, but they are here to scam. On top of all that, they broke a headboard on our bed. DO NOT USE THEM!

4. Excellent Services

   I had two movers; they wrapped furniture that needed plastic wrapping and others with cloth. They were very efficient and delivered my furniture clean and reassembled the furniture in my new home. I highly recommend GM Van Lines for your local move in FL area.

5. Smooth move!

   I was scheduled for a two day move with two trucks and that was a fair estimate. We have a lot of stuff. They even took extra care to do the little things that not all movers do like make sure the furniture is exactly where we want. EXCELLENT service.

6. Very Nice!!

   The GM Van Lines were very quick, extremely friendly, were smiling and positive the whole time moving from town to Pasadena, and traveling opposite ends of each building. I'm cursed with living as far as possible away from elevators.

7. Top service.

   Gm van lines was the most professional moving company I have dealt with. They sent some one out to give me an exact quote in advance. They were on time and did everything as described. It couldn't have been better. They called in advance of showing up. They made sure my things were ready and they protected my things. They. Are great. They handle it from A to Z. Thank you gm van lines for everything and god bless.

   

8. Made the impossible, possible!

   Team was amazing, took care of all my items in the best way possible.
   Made the impossible, possible!

   

9. Good Moving Experience!

   The movers from GM Van Lines were fantastic. As a professional they promptly answered my many questions and had all the documentation. The day-of they were on-time and a pleasure to work with. All the movers were friendly, funny, and speedy. They worked hard and finished sooner than quoted. They wrapped all the furniture, and nothing arrived damaged or broken. I would highly recommend this group to anyone.

10. Professional Moving Service.

    I've moved three times with GM Van Lines and will never look for another mover. The crew Kenny, Kyle, Paul and Frank, literally, packed my entire house and moved it in record time and despite the heat, smiled, laughed, joked, and made the experience a great day. A hard thing to do - as moving is always stressful. I thank and applaud Loyal Moving. You are simply the best of the best!

11. Easy and professional.

    If you are looking for a honest local company definitely go with GM Vanlines I can't express how easy they made this whole experience for me. The guys were on time and very professional I will definitely recommend them to anyone who needs movers.

12. Great experience.

    I've heard horror stories when is comes to moving so I wanted to be sure I found the perfect company. I called Into GM van lines and Michelle set me up Ann appointment for free estimate with Oded. He assured me that they would make sure my experience was great and he did just that. He provided me with a binding estimate and made sure that the move was stress free from beginning to end. Alex, mark and Jose were the guys my movers. They worked hard and fast and got everything done in a timely manner. I received my furniture today and nothing was damage! I can't thank them enough! Great moving company, I had to share my experience.

13. Best staff. Fast on time. Courteous.

    Best staff. Fast on time. Courteous. My mamma passed. She lived in Aventura Florida. Needed to bring her whole designer furniture and whole house back to Michigan. I got so many calls and quotes I was overwhelmed. Gm Vanlines texted me. I set up an appt with the owner Oded gur to come give an estimate. He said he would b there at 12 and when I called the office in my moms gated community He was already there. We were still in Michigan. Everything he said they would do they did. 20 stars. . Not only was he prompt but said he would come the Saturday before the move and bring us boxes. He was on time brought the boxes helped us set them Up and I Can honestly say they have to b the best around. I don't care if they got any bad reviews it's bs. I am very particular and neurotic and I love the owner and his staff. It's like family . No broken furniture Careful with everything. You can email me at fondz@aol.com. Anytime. I would highly recommend them to everyone.

    

14. Best of the best.

    My husband and I were extremely pleased with our recent move with GM Van Lines. The crew arrived on time and went right to work. They were very strong, able men who moved a hot tub and some very heavy machines of my husband. They professionally wrapped and taped items, disassembling those items that needed it. The trucks were carefully packed to the top. The next day the crew arrived on schedule and began unloading in 25 degree weather. Boxes were delivered to the appropriate rooms and furniture set up where we asked and carefully moved if we changed our minds. Max quickly repaired a broken cabinet leg. Mr. Gur gave our estimate in a very professional manner. He was the only one of the three movers we interviewed that gave us a printed estimate immediately. He gave my husband a veteranes discount and we felt the price was very reasonable. We would definitely recommend GM Van Lines.

    

15. Gm Van Lines Poor Service.

    In Dec 2017 we hired GM Van Lines in Pompano Beach, FL to pack all of our furniture and our clothing and keep it in storage while our condo was being renovated. When GM returned everything to our condo in Jan 2018 our Lucite dining room table was damaged also damaged was the matching Lucite side board table. Our 3 piece wall unit/entertainment center mirrored section was broken. Those pieces cost $800 to be repaired. There was a lamp shade that had a hole punched in it from packing it on top of a flower arranged it was just pushed down into the box. Our clothes were not hung in wardrobe boxes because they forgot the bars so they piled them in the wardrobe boxes still on the hangers not even folded, they just dumped everything into a box including leather jackets, sports coats and evening wear which all needing pressed when unpacked. There were broken glass pieces, broken pottery pieces and broken figurines. We suffered well over $1200.00 worth of damage only asking for $800 to cover the major pieces. We contacted the owner on his cell phone an he said to send him the invoices and they would take care of it. That never happened. This was one of our worst experiences with a moving storage company. They told us that we should have taken our more insurance. We did ask if they had insurance and they told us they did,there was never a mention that we should buy additional.
    We asked that they only take care of the invoices for the repairs of our furniture the $800. We would drop the cost of the rest of the problems encountered. The 2 men they sent to helped unpack could not believe how poorly the items had been packed and all the damage that had been done to our furniture. They spoke to their manager David on the phone telling him how bad it was. We have pictures of the clothing thrown in boxes with small boxes piled on top and pictures of damaged furniture and figurines.
    This company is not honorable in their dealings and they do not seem to have experienced movers working for them.
    We just want to warn you.
    Brian & Karen Bobes Lauderhill Fl.