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Hometown Van Lines LLC

Hometown Van Lines LLC reviews from real customers

On this page you will find reviews on the company Hometown Van Lines LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Hometown Van Lines LLC – 1.3 (calculated based on 8 reviews).

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Hometown Van Lines LLC

   3 reviews

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Service Areas

Maryland Massachusetts New Jersey Ohio Pennsylvania South Carolina Virginia Alexandria, VA Allentown, PA Annandale, VA Annapolis, MD Arlington, VA Asbury Park, NJ Ashburn, VA Aston, PA Astoria, NY Baltimore, MD Bayonne, NJ Beachwood, NJ Bealeton, VA Bear, DE Bedford, PA Belleville, NJ Beltsville, MD Bensalem, PA Bergenfield, NJ Berkeley Heights, NJ Berryville, VA Bethesda, MD Bloomfield, NJ Bound Brook, NJ Bowie, MD Bridgewater, NJ Bristol, PA Bristow, VA Bronx, NY Brooklyn, NY Buchanan, NY Burke, VA Burlington, NJ Butler, NJ Capitol Heights, MD Carlisle, PA Carlstadt, NJ Carteret, NJ Centreville, VA Chalfont, PA Chantilly, VA Charles Town, WV Charlottesville, VA Cherry Hill, NJ Chesapeake, VA Chester Springs, PA Clarksburg, MD Clementon, NJ Cliffside Park, NJ Clifton, NJ Clinton, MD College Park, MD Columbia, MD Conshohocken, PA Corona, NY Cranford, NJ Culpeper, VA Cumberland, MD Dayton, NJ Denville, NJ Derwood, MD Dingmans Ferry, PA District Heights, MD Dover, DE Doylestown, PA Dry Fork, VA Dundalk, MD Dunn Loring, VA East Brunswick, NJ East Elmhurst, NY East Hanover, NJ East Rutherford, NJ East Stroudsburg, PA Easton, PA Edison, NJ Elizabeth, NJ Ellicott City, MD Elmira, NY Elmsford, NY Elmwood Park, NJ Emerson, NJ Englewood, NJ Englishtown, NJ Ephrata, PA Fair Lawn, NJ Fairfax, VA Fairfax Station, VA Fairfield, NJ Falconer, NY Falls Church, VA Far Rockaway, NY Farmingdale, NJ Farmville, VA Fishkill, NY Flushing, NY Folsom, PA Fords, NJ Fort Lee, NJ Fort Washington, PA Fort Washington, MD Frederick, MD Fredericksburg, VA Freehold, NJ Fresh Meadows, NY Front Royal, VA Gainesville, VA Gaithersburg, MD Garfield, NJ Germantown, MD Glen Rock, NJ Glenside, PA Gloucester City, NJ Glyndon, MD Grasonville, MD Greensburg, PA Hackensack, NJ Haddonfield, NJ Haledon, NJ Halethorpe, MD Hampton, VA Hanover, PA Hanover, MD Harrisburg, PA Harrison, NJ Hatboro, PA Hatfield, PA Haverstraw, NY Havertown, PA Hawthorne, NY Hawthorne, NJ Hayes, VA Herndon, VA Ho-Ho-Kus, NJ Hoboken, NJ Hopewell Junction, NY Horseheads, NY Howell, NJ Hyattsville, MD Irvington, NJ Iselin, NJ Jackson, NJ Jamaica, NY Jersey City, NJ Jessup, MD Kearny, NJ Kenilworth, NJ Kensington, MD Lakewood, NJ Lancaster, PA Lanham, MD Lansdale, PA Laurel, MD Lebanon, PA Leesburg, VA Lehigh Valley, PA Levittown, PA Lewes, DE Lexington Park, MD Linden, NJ Little Ferry, NJ Livingston, NJ Lodi, NJ Long Island City, NY Lorton, VA Lynchburg, VA Lyndhurst, NJ Malvern, PA Manassas, VA Manheim, PA Manville, NJ Maple Shade, NJ Maplewood, NJ Marlboro, NJ Marlton, NJ Martinsburg, WV Maspeth, NY McLean, VA Metuchen, NJ Middle River, MD Middle Village, NY Middlesex, NJ Middletown, PA Middletown, DE Midland Park, NJ Midlothian, VA Millersville, MD Millington, MD Monroeville, PA Monroeville, NJ Montclair, NJ Montgomeryville, PA Moonachie, NJ Moorestown, NJ Morristown, NJ Moscow, PA Mount Crawford, VA Mount Laurel, NJ Mount Vernon, NY New Castle, DE New Cumberland, PA New Hope, PA New Kingstown, PA New Paltz, NY New Windsor, NY New York, NY New York, NJ Newark, NJ Newark, DE Newburgh, NY Newport News, VA Norfolk, VA North Arlington, NJ North Bergen, NJ North Brunswick, NJ North East, MD Northvale, NJ Ocean City, NJ Olney, MD Orwigsburg, PA Owings Mills, MD Oxford, PA Oxon Hill, MD Ozone Park, NY Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Pearl River, NY Peekskill, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Petersburg, VA Philadelphia, PA Pikesville, MD Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Portsmouth, VA Potomac, MD Pottstown, PA Princeton, NJ Rahway, NJ Randallstown, MD Reading, PA Red Bank, NJ Rego Park, NY Reisterstown, MD Reston, VA Richmond, VA Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Rochelle Park, NJ Rockaway, NJ Rockville, MD Roseland, NJ Roselle, NJ Rutherford, NJ Saddle Brook, NJ Savage, MD Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Severn, MD Shandaken, NY Shrewsbury, NJ Silver Spring, MD Somerset, NJ South Hill, VA South Richmond Hill, NY Spring City, PA Spring Valley, NY Springfield, VA Stafford, VA State College, PA Staten Island, NY Stephens City, VA Sterling, VA Stevens, PA Stroudsburg, PA Suffolk, VA Tarrytown, NY Telford, PA Temple, PA Temple Hills, MD Tenafly, NJ Teterboro, NJ Tipton, PA Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Vienna, VA Virginia Beach, VA Waldorf, MD Wallington, NJ Warminster, PA Washington Grove, MD Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Wayne, PA Wayne, NJ Waynesboro, VA West Berlin, NJ West Chester, PA West Haverstraw, NY West New York, NJ West Orange, NJ Westminster, MD White Post, VA Whitestone, NY Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Windsor Mill, MD Woodbridge, VA Woodbridge, NJ Woodbury, NJ Woodside, NY Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: Hometown Van Lines LLC
  • Location: 1 Bridgeport CT APT 301, Owings Mills MD, 21117
  • Website: hometownvanlines.com
  • Email:
  • Phones: (410) 356-2183

3 Reviews: Add Review

  1. Absolutely Horrible

    To start off if there were an option to give less than 1 star I would give NEGATIVE 10 stars. This is by far the worse company I’ve ever had to deal with. I moved from Virginia to Florida and went through Haul-U, I didn’t realize until they got to my house on moving day that they were a

    broker who set us up with Hometown Vanlines. At that point we were charged more than double the amount I was quoted. It only got worse from there. They moved things they were told not to move or touch and vice versa. The main office number is fake as no one ever answers or calls you back regardless of how urgent the message is. I went months not knowing where my furniture was. When it was delivered it was a nightmare to say the least. There was many broken items and they DO NOT re-assemble your furniture even though it is in the contract to do so. They put parts to multiple pieces of furniture in random boxes that we only found randomly while unpacking. I am handicapped and needed my custom bed put together more than anything and they could not find the parts to my bed. They left with nothing completed along with damaging my wall at the front door. When I tried to call to report this and file a claim it was no surprise that I couldn’t get through to anyone. I refused to sign the paperwork at delivery and have not heard anything from them! They demand cash before unloading your furniture so you get completely stuck. Here it is a month later and I have made multiple phone calls and sent multiple emails and am not hearing back from anyone!! This is a SCAM and they should be shut down for unfairness and taking advantage of people. Believe all the bad reviews on this company. I wish I would have known the company I ended up with so I could have seen the reviews! Now I’m stuck with being completely robbed of $8K and no one seems to care. I will be filing a complaint to the Better Business Bureau but I don’t feel it will do anything after reading all of these reviews! If you value your furniture and self-respect don’t go with this company. They will damage your property and self-worth as a human being.

  2. SCAMMERS

    They do not communicate with customers in a timely manner. They convinced my 80+ year old grandparents to pay double the amount that I contracted. They were not supposed to pay anything in the first place.

    When myself and the brokers that I used tried to contact them, they refused to respond and provide the quote information. It wasn't until the day of their arrival that they called me back and said there was nothing that they could do and that I had to either pay the additional $2000+ dollars or go back to whatever warehouse they had it in to begin with. I would also have to pay for the gas that they used to come down to Charlotte from VA. If I was actually able to get ahold of them, or my broker company, I would have told them to just leave it up in VA in the first place and I would not have used this scamming company.

    They charged 360 dollars to shrink wrap my furniture (rip off) and it still came damaged and destroyed. The futon I had was severely chipped on the legs. The bookshelves were also damaged and the dresser was missing handles. When I asked the mover what happened and what he was going to do to fix the damages he just shrugged his shoulders as if to say "it is what it is" and that he couldn't do anything.

    The mover also refused to give me his supervisor's number or anyone who could help with my concerns.

    When I finally got ahold of customer service (Lucas Chiles) he had an attitude and was condescending. He had terrible customer service. He gave us an "inconvenience discount" of $250. This was not super helpful because they still wanted me to pay 2000+ more dollars than originally quoted.

    This company is terrible and I would not recommend them to anyone. I am surprised that they are still in business. They don't even have their own moving trucks. They rent it from Penske which is probably why their prices are so high.

    BEWARE!!!! DO NOT USE THIS COMPANY

  3. Scammers

    They over charge and bunch of lies. I would never recommend this company to anyone . We are trying to move now and they ripped us off

  4. Horrible experience Move from NJ to FL

    Two trucks arrived in NJ instead of one. Furniture was unloaded into one in MD. When furniture arrived 6 pieces were severely damaged. My round dining table was obviously rolled and all edges were scratched and chipped. 5 other pieces had legs broken off. Two of them they attempted to cover up by super gluing the leg on antique chest and glue was oozing out. The other they drove 2 nails into.

    Small chair was crushed and beyond repair. I was given to this Company by Purple Heart Moving Group who GROSSLY underestimated my move by $10,000. Hometown overcharged everything. I packed ALL my household belongs. The only thing left for them was the furniture which they charged enormous amounts for padding/taping. And they still managed to destroy pieces. I wish they had an overall rating with minus stars.

  5. Terrible experience.

    The top three things I expect from a moving company are for my items to be delivered on time, in tact, and for the price quoted. NONE of these were met with this company.

    The delivery was nearly 2 weeks late after falsely stating delivery estimates TWICE. This cost nearly $2,000 extra dollars as well as the time taken traveling across country to meet the movers who did not arrive in either occasion. I was never told my belongings would be shipped hundreds of miles in the wrong direction to be put in storage for nearly 2 weeks before finally shipping. When I called to complain about the poor service I was spoken to in a very condescending manner. All of the trouble could have been avoided had the company been up front and transparent instead of responding to me in false and misleading statements. Also, several pieces of furniture were broken upon arrival including two hand made pieces that were carefully marked as fragile. As for cost, the final cost was over $4,000 more than the initial quote. Also, because I had to arrange for a relative to be present during the delivery when it finally arrived late and we weren't able to supervise the move in, our things were left unassembled and stacked in piles in the garage. My fiancee and I were caused tremendous stress during an already stressful event by this company. My sincere advice is to find a different company for your move.

  6. Scammers.

    Avoid like the plague. Big scammers. We will be pursuing legal issues against them and keystone moving unless issues are satisfied. Huge rip off. Both have been reported to the BBB.

  7. Chandee is the person to go to, avoid RightMoves( Broker) &beware.

    Chandee - I hope I correctly spelled her name---was wonderfully helpful and will bend over backwards to get things done for you. That was fantastic.

    The issue is if you get to Hometown through a Broker (in my case Right Moves), you get seriously overcharged and the services offered are misrepresented. I will be reporting Right Moves and reviewing them separately.

    The Hometown guys did an amazing job in packing, but they arrived early claiming they called me- they didn't -and it led to all sorts of logistic issues. Nonetheless I gave them a $70 tip for their amazing effort.

    Deliver was a different story.
    Kuddos to Chandee for getting my furniture delivered in record time. Massive boos to the moving guys-they sucked at delivery. Not only were they eager to get out, but very few of the boxes were placed where they labels indicated, like kitchen stuff was placed in the bathroom, doors were clocked, and they did damage some pieces and seemingly misplaced some pieces.

    Oh, and they do make rude comments in Spanish/Portuguese, thinking you don't understand.
    Total cost from Boston to Columbus over $8000.

  8. Horrible experience.

    The company is not trustworthy! Do not use if you want quality service. Very unprofessional. I initially contacted Purple Heart Moving Group which works with other companies for your move and ended up assigning Hometown Van Lines to do the pickup and the delivery of my belongings. Not only they charged a ridiculous amount of extra money from the initial quote, but took very long to deliver my belongings. Belongings sat in a storage room for days. Upon delivering, they asked to pay $500 extra as their truck will not fit in the community where I lived. Ended up delivering to a storage area far away from my place. I had to pick my belongings and invest in another truck to take them home. Accessing this storage room was difficult because Hometown Van Lines was very unprofessional and not helpful to communicate anything. Worst experience we ever had!

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