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International Sea & Air Shipping

International Sea & Air Shipping reviews from real customers

On this page you will find reviews on the company International Sea & Air Shipping from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating International Sea & Air Shipping – 4 (calculated based on 55 reviews).

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International Sea & Air Shipping

   55 reviews

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Shade, NJ Maplewood, NJ Marlboro, NJ Marlborough, MA Marlton, NJ Maspeth, NY Massapequa Park, NY Maynard, MA Medford, MA Meriden, CT Merrick, NY Merrimac, MA Merrimack, NH Methuen, MA Metuchen, NJ Middle River, MD Middle Village, NY Middlesex, NJ Middletown, CT Middletown, DE Midland Park, NJ Milford, CT Milford, MA Millersville, MD Millington, MD Monroeville, NJ Montclair, NJ Montgomeryville, PA Moonachie, NJ Moorestown, NJ Moriches, NY Morristown, NJ Moscow, PA Mount Laurel, NJ Mount Vernon, NY Mystic, CT Nashua, NH Natick, MA New Bedford, MA New Britain, CT New Castle, DE New Haven, CT New Hope, PA New Hyde Park, NY New London, CT New Paltz, NY New Windsor, NY New York, NY New York, NJ Newark, NJ Newark, DE Newburgh, NY Newton, MA Newton Highlands, MA Newtonville, MA Newtown, CT North Arlington, NJ North Attleboro, MA North Bergen, NJ North Brunswick, NJ North East, MD North Hampton, NH North Haven, CT Northborough, MA Northvale, NJ Norwalk, CT Ocean City, NJ Oceanside, NY Old Bethpage, NY Old Saybrook, CT Orwigsburg, PA Oxford, PA Oxford, CT Ozone Park, NY Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Patterson, NY Peabody, MA Pearl River, NY Peekskill, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Philadelphia, PA Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Plainview, NY Pottstown, PA Princeton, NJ Providence, RI Queens Village, NY Quincy, MA Rahway, NJ Randolph, MA Raynham, MA Reading, PA Red Bank, NJ Rego Park, NY Revere, MA Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Riverside, RI Rochelle Park, NJ Rockaway, NJ Rockland, MA Roseland, NJ Roselle, NJ Rotterdam Junction, NY Rowley, MA Rutherford, NJ Rutland, VT Saddle Brook, NJ Sag Harbor, NY Sandy Hook, CT Schenectady, NY Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Seekonk, MA Severn, MD Shaftsbury, VT Shandaken, NY Shelton, CT Shirley, NY Shrewsbury, MA Shrewsbury, NJ Somerset, NJ Somersworth, NH Somerville, MA South Deerfield, MA South Easton, MA South Richmond Hill, NY South Windsor, CT Southbridge, MA Southington, CT Spencer, MA Spring City, PA Spring Valley, NY Springfield, MA Stamford, CT Staten Island, NY Stevens, PA Stoneham, MA Stoughton, MA Stratford, CT Stroudsburg, PA Suncook, NH Syracuse, NY Tarrytown, NY Telford, PA Temple, PA Tenafly, NJ Teterboro, NJ Tewksbury, MA Tilton, NH Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Vauxhall, NJ Wakefield, MA Wallington, NJ Waltham, MA Warminster, PA Warren, MA Warwick, RI Waterbury, CT Watertown, MA Wayland, MA Wayne, PA Wayne, NJ Wellesley Hills, MA West Berlin, NJ West Chester, PA West Haven, CT West Haverstraw, NY West New York, NJ West Orange, NJ West Springfield, MA West Wareham, MA West Warwick, RI Westborough, MA Westernville, NY Westport, CT White Plains, NY Whitestone, NY Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Wilmington, MA Windsor, CT Winnisquam, NH Woburn, MA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Woonsocket, RI Worcester, MA Wrightstown, NJ Wyckoff, NJ Yonkers, NY
  • Company: International Sea & Air Shipping
  • Location: 115 Meacham Avenue, Elmont NY, 11003
  • Website: www.internationalmoving.com
  • Email: contact@internationalmoving.com
  • Phones: (516) 492-3710||(866) 788-1090

55 Reviews: Add Review

  1. Moving from Puerto Rico to Florida

    I just want to shout out a big thank you to the team of Robert Ruppert and Talia Aviani of International Sea & Air Shipping. This company in record time was able to deliver my mother's possessions from Puerto Rico to Florida in 5 weeks. The company that was used in Puerto Rico was PR Packers. Three individuals who were prompt, boxed quickly and we're focused. Due to my mother's illness she could not be there so as her daughter and representative, everyone from Mr. Ruppert, Ms. Aviani, Sylvia of PR Packers and the movers were professional, courteous, time conscious, punctual and gracious. Each member of this fantastic team were always willing to answer any concerns I had. They understood my dilemma and that this was my first move from one country to another. Every step of the way, I was being guided by Mr. Ruppert and his team's expertise. The three movers arrived at 8 am and did not leave until 1 pm when the move was finally complete. It was time consuming and never once did I hear any of the three men complain even though it was a very hot and humid day. When the movers finished the job, I felt as if a burden was lifted off my shoulders. International Sea & Air Shipping did excellent work. This all took place on November 19 and on December 22, 2021 my mother received her household items in Florida. Once the move had reached Florida, I received a phone call from a worker of PR Packers to coordinate the scheduled time of when the boxes would turn up in New Port Richey. Everyone and everything showed up on time and in perfect condition. Truly, as I had been informed by IS&AS staff, their commitment from door to door service is stupendous and a credit to their mission statement. I am recommending International Sea and Air Shipping and the team of Robert Ruppert to all my family and friends. Muchas gracias !

  2. They’ll work with you if you work with them! Good people

    A bit expensive but the A+ customer service & care was worth it. I kept throwing them curveballs (my moving plans changed) and they were always very patient with the handling of my account. Paid a ton for storage. But ultimately everything arrived safe, promptly, and in good condition. (My shipment never went overseas, it ended up staying on USA mainland.)

  3. Moved from USA to Australia

    The customer service is excellent. We moved from Kentucky USA to Brisbane Australia there were no issues. The boxes arrived as we had packed them. Thank You

  4. Shipping items from Florida to TX, CA & NJ

    International Sea & Air Shipping was a positive experience. Customer Service is a top priority for them. Tali, the Office Manager, was able to accommodate my last minute request to ship items! Tali was involved with the shipping from beginning to end keeping me updated. She was courteous and conscientious each time we communicated. My items arrived without incident and on time. The packing and delivery staff were competent and polite. I would recommend this company to my friends and family!

  5. Door to Door Move from Covid Lockdown Germany to USA

    Why do I recommend this company?

    a. They have the best information on their website, bar none.

    b. They have the best customer service, responding often within minutes. They made the "complicated" easy.

    c.They have teamed up with great companies.

    d. Hillary, who as the first phone contact immediately helped me destress about vessel shipping personal objects & art work during Covid. She explained how they will set it up, make the wooden boxes, etc. - in other words, she went through it - A to Z.

    e. Talia, as Operations Manager did a terrific job organizing the door to door process. She was there every step of the way; be it tech help regarding the documents, keeping me updated,- even getting back with me to hear how something went.

    I had searched, online for companies that would ship a 1/3 container load, Door to Door. After weeks of numerous phone calls, reading info, taking photos, sending photos, 2 people coming by, crazy high estimates, or "No we can't do that", I was ready to leave everything in a German storage unit and come back in a year. So when I found International Sea and Air Shipping, I was very happy.

  6. Happy Customer

    We moved from the United States to New Zealand during the COVID-19 pandemic. Niki helped us on the front end and answered all of our packing questions. Once we had a move date setup Jeanine took over. She made the process easy and straightforward. We would definitely recommend International Sea & Air Shipping to friends and family.

  7. Excellent Service!

    We moved from Edinburgh, Scotland to Philadelphia, PA during COVID. Ami and Talia @ International Sea & Air made it very smooth with assistance throughout and really provided stellar guidance. Appreciate all the help!

  8. Service

    Excellent service throughout whole experience. The team was extremely helpful with all the required documents and updates throughout the move

  9. Breezy Pandemic Move

    International Air and Shipping helped me move belongings from the USA to the UK during the pandemic. It was a daunting move as I did not have a final address and had to return to AUS briefly between pick up and delivery. However, it was relatively stress free as everyone involved was professional, knowledgeable, communicative and kind. Highly recommended!

  10. Long distance move from California to France

    Move went really smoothly. Great communication and work from everybody involved. Could not have had a better experience.

  11. Trustworthy and personable

    We needed a trustworthy and personable service to handle shipping sentimental family heirlooms from Florida to London in the middle of a pandemic. This was a very emotional transitional period for the MIL living alone and in poor health so not being able to be there to help and oversee the move was very difficult.

    We researched extensively using Trustpilot and asked friends for recommendations. We were nervous.

    International Movers were excellent throughout. They have a FB page which we liked and Hillary, our liaison manager, contacted us directly and settled our nerves immediately with her confident and straightforward talking. Jeannine handled our fees efficiently and in a timely manner and Daniel handled import and delivery. The whole team made us feel personally cared for and at ease answering every stupid question really quickly and often during holiday periods.

    The delivery went smoothly. Every precious item arrived safely.

    We can’t recommend these guys enough. Don’t look any further just make contact with Hillary now and relax.

  12. Smooth Move

    Moved a partial container from San Juan to Cordova, Alabama. Response was quick after my first contact with the company. They were very courteous and friendly by phone and in mails. I never had to wonder about the status of my items, as I was kept apprised at all times. The packers that chose did a splendid job of encasing my precious Spanish 19th century antiques, which included mirror and glass shelving. The deliverers were courteous and careful. I was thoroughly satisfied with the entire process. If I could give them six stars I would.

  13. 1/3 service, not full. Find someone else like Schumacher.

    There should be a way to give less than 0 stars. My wife have done 3 full-service overseas moves from Everett, WA to Trani, Italy, then back and the most recent moved from Everett, WA to Munich, Germany. The last was done by International Sea & Air Shipping and they were horrible. The packing crew were short-handed, unprofessional, and intimidating to my wife who stayed behind to direct traffic there. I was already in Germany when she called me in tears. Every other move she just raved about how nice the crew was and how efficient and professional. Not this time.

    They even downright refused to keep packing with items left in the house and about 20% of the container still empty (see picture)! We had to have a separate shipper come get the rest of it (quite professional btw, shoulda used them, psst it's Schumacher) and incurred additional expense. When the goods got to this side, the German movers even took pictures of the packing job inside the container because they couldn't believe how bad it was. Now, the German side of the move was stellar. So, there's that. I am just steamed at what a debacle it was. Moving internationally during a pandemic is stressful enough without this. Steer clear of this company.

    UPDATE: They blame their customer if the company makes a mistake. The crew kept telling my wife that the container was not going to hold everything and forced her to choose what to send. This led to indecision. Then we had to pay $2500 to ship what they left behind...much of which was clearly marked and communicated as going. A $300 "discount" and offering $1k and no apology for being verbally abusive to my wife is far short of adequate. Good companies don't act this way.

  14. A regretful move from USA to Greece

    I regret every moment I put any trust on these people. Staring with the owner Boaz Aviani who must be the rudest person, the rest of his staff just follow his example which is rudeness and dishonesty.

    If the initial quote attracted you or the many years of experience transporting peoples goods,…. At the end…. ARE NOT the cheapest. As for the many years of doing business in the industry you will be indisbelieve with their dishonesty.

    The process involves more than just the people in the NY office. They hired the people to load the container and the people receiving the container and deliver the goods at the final destination. In my case, each one was a reflection of the owner Boaz. Unprofessional unskilled dishonest bullies. They hired a container that was old and filthy dirty, a company that they had no particular skills how to secure the different pieces inside the container and finally in Greece they hired Safeway Transport to receive and deliver the container. Safeway demanded 535 euros additional to what I have paid on my contract and unless I paid them upfront that money, they wouldn’t even had tried to schedule the release of my container. To my questions why they were charging so much more money (when I was told that I will only have to pay a tax no more than 300 euros) their answer was, “I need to collect what NY office is telling me”

    When I contact the NY office they answered me that the charges were according to the Greek customs and port.

    The fact is that ALL the charges were 243.63 euros in total.

    I was there and have the receipt of everything that was to be paid to receive the container. When I requested a receipt for the remaining 347.33 euros, Safeway Transport sent me a receipt that is a general receipt issued by Cosco (the shipping company) and all of the shipping expenses were paid in the total of my contract. The receipt Safeway presented me could have been for another container or something else. No where on that receipt indicates that the charges were for the specific container which actually was recorded with a number. Boaz has failed to explain the additional 347.33 euros and ignore my request to refund the money I paid additional without any explanation. In addition, Safeway Transport charged me another 180 euros to hire a lift to take my furniture to the second floor because they were too heavy or too big for their movers to take them to the second floor. The contract however said that they will take them up to the second floor. I am asking for that 180 euros to be deducted from the total of my contract since the delivery was done in some other ways with additional cost to me. They knew the size and the weight of my furniture well before they loaded them on that container.

    As for the damages were unbelievable. They were able to brake, YES BRAKE, a king size 24 inches thick mattress in half. UNBELIEVABLE!!!!!

    They broke the base of my dining table right in front of my eyes and refuse to accept responsibility with some unbelievable excuses and tricks. When I called the lady in charge I got the bulling treatment which was very unwelcome and intimidated in a country where you don’t know everything. Very rude and unprofessional she literally threaten me that they can leave my furniture on the sidewalk if I don’t pay the extra 180 euros.

    Dishonest Horrible Bullies. A legal action will be well deserved.

    I only have one suggestion for you. Run! Run to another company. Read their insurance policy and coverage before you negotiate anything. Their Insurance coverage is another horrible fiasco to drain thousands of dollars out of you and actually leaving you with no coverage.

  15. Lost half of our things, overcharged by 6K

    If I could give them 0 stars or minus I would. This is the most dishonest, incompetent moving company I have ever hired.

    I called in July to get a quote for a 20 foot container traveling from the US to Costa Rica. Spoke with Ami Oded who seemed very professional and got back to me very quickly. As I knew there were a lot of extra costs added to the shipment quote later, I asked for his opinion on how much those extra fees could go for a household move. He refused to tell over email and eventually told me over the phone that it could be a few hundred dollars extra (really wish I had that in writing). I said that sounds great and booked the shipment. We were quoted just under 6k and figured we could afford to go a little higher. Also we were expecting some delays due to the pandemic and were not too worried about timing. A couple of weeks later we start receiving more invoices for around 2k each, for various things: for customs inspections both in the US and in Costa Rica, for taxes, for other port fees. To the point where we had payed double the initial quote, around 12k total, and we have not even received any of our things. After the shipment got to Costa Rica we were passed on to a local moving company and we never heard back from International Sea and Air Shipping. We found out the inventory they had prepared was done wrong so the customs in Costa Rica would only release part of the shipment in September. Here we are in December, almost 6 months after I have hired these people, and have lost half of our things because the customs refuse to release them due to the flawed inventory International Sea and Air Shipping had prepared. Do not trust them with your belongings or your money, they are fraudulent company and they know what they are doing to people.

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