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La Rosa Del Monte Moving Company

La Rosa Del Monte Moving Company reviews from real customers

On this page you will find reviews on the company La Rosa Del Monte Moving Company from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating La Rosa Del Monte Moving Company – 1.4 (calculated based on 83 reviews).

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La Rosa Del Monte Moving Company

   83 reviews

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California Connecticut Delaware Florida Georgia Illinois Maryland Massachusetts New Jersey New York Pennsylvania Puerto Rico Acton, MA Albany, NY Allentown, PA Allston, MA Amherst, NH Amherst, MA Amityville, NY Amsterdam, NY Annapolis, MD Arlington, VT Arlington, MA Asbury Park, NJ Ashland, MA Aston, PA Astoria, NY Athol, MA Auburn, NY Auburn, MA Avon, MA Baldwinsville, NY Ballston Spa, NY Baltimore, MD Bayonne, NJ Beachwood, NJ Bear, DE Belleville, NJ Bellmore, NY Belmont, NH Belmont, MA Bensalem, PA Bergenfield, NJ Berkeley Heights, NJ Bethel, CT Billerica, MA Bloomfield, NJ Bloomfield, CT Boston, MA Bound Brook, NJ Bowie, MD Brentwood, NY Bridgeport, CT Bridgewater, NJ Brighton, MA Bristol, PA Brockton, MA Bronx, NY Brookfield, CT Brookline, MA Brooklyn, NY Buchanan, NY Burlington, NJ Butler, NJ Cambridge, MA Canton, MA Carlstadt, NJ Carteret, NJ Central Falls, RI Chalfont, PA Charlestown, MA Chelmsford, MA Chelsea, MA Cherry Hill, NJ Cheshire, CT Chester Springs, PA Clementon, NJ Cliffside Park, NJ Clifton, NJ Columbia, MD Commack, NY Conshohocken, PA Corona, NY Cranford, NJ Cranston, RI Danbury, CT Danvers, MA Dayton, NJ Dedham, MA Denville, NJ Dingmans Ferry, PA District Heights, MD Dover, DE Doylestown, PA Dundalk, MD East Berlin, CT East Brunswick, NJ East Elmhurst, NY East Hanover, NJ East Hartford, CT East Haven, CT East Longmeadow, MA East Meadow, NY East Rutherford, NJ East Setauket, NY East Stroudsburg, PA East Walpole, MA Easton, PA Edison, NJ Elizabeth, NJ Ellicott City, MD Elmira, NY Elmont, NY Elmsford, NY Elmwood Park, NJ Emerson, NJ Enfield, CT Englewood, NJ Englishtown, NJ Ephrata, PA Everett, MA Fair Lawn, NJ Fairfield, NJ Fall River, MA Far Rockaway, NY Farmingdale, NY Farmingdale, NJ Farmingville, NY Fishkill, NY Floral Park, NY Flushing, NY Folsom, PA Fords, NJ Fort Lee, NJ Fort Washington, PA Foxboro, MA Framingham, MA Franklin, MA Freehold, NJ Fresh Meadows, NY Garfield, NJ Glen Cove, NY Glen Head, NY Glen Rock, NJ Glenside, PA Gloucester City, NJ Glyndon, MD Grafton, MA Grasonville, MD Greenwich, CT Guilford, CT Hackensack, NJ Haddonfield, NJ Haledon, NJ Halethorpe, MD Hanover, MD Harrisburg, PA Harrison, NY Harrison, NJ Hartford, CT Hatboro, PA Hatfield, PA Hauppauge, NY Haverhill, MA Haverstraw, NY Havertown, PA Hawthorne, NY Hawthorne, NJ Hicksville, NY Ho-Ho-Kus, NJ Hoboken, NJ Hopewell Junction, NY Horseheads, NY Howell, NJ Hyde Park, MA Irvington, NJ Iselin, NJ Islip, NY Ithaca, NY Jackson, NJ Jamaica, NY Jamaica Plain, MA Jersey City, NJ Jessup, MD Johnston, RI Kearny, NJ Kenilworth, NJ Kings Park, NY Lakewood, NJ Lancaster, PA Lanham, MD Lansdale, PA Larchmont, NY Laurel, MD Lawrence, MA Lebanon, PA Lehigh Valley, PA Leominster, MA Levittown, PA Lewes, DE Lexington, MA Lexington Park, MD Lincoln, MA Linden, NJ Little Ferry, NJ Livingston, NJ Lodi, NJ Long Island City, NY Lowell, MA Lyndhurst, NJ Lynnfield, MA Malvern, PA Manchester, NH Manchester, CT Manchester Center, VT Manheim, PA Manville, NJ Maple Shade, NJ Maplewood, NJ Marlboro, NJ Marlborough, MA Marlton, NJ Maspeth, NY Massapequa Park, NY Maynard, MA Medford, MA Meriden, CT Merrick, NY Merrimac, MA Merrimack, NH Methuen, MA Metuchen, NJ Middle River, MD Middle Village, NY Middlesex, NJ Middletown, PA Middletown, CT Middletown, DE Midland Park, NJ Milford, CT Milford, MA Millersville, MD Millington, MD Monroeville, NJ Montclair, NJ Montgomeryville, PA Moonachie, NJ Moorestown, NJ Moriches, NY Morristown, NJ Moscow, PA Mount Laurel, NJ Mount Vernon, NY Mystic, CT Nashua, NH Natick, MA New Bedford, MA New Britain, CT New Castle, DE New Cumberland, PA New Haven, CT New Hope, PA New Hyde Park, NY New London, CT New Paltz, NY New Windsor, NY New York, NY New York, NJ Newark, NJ Newark, DE Newburgh, NY Newton, MA Newton Highlands, MA Newtonville, MA Newtown, CT North Arlington, NJ North Attleboro, MA North Bergen, NJ North Brunswick, NJ North East, MD North Haven, CT Northborough, MA Northvale, NJ Norwalk, CT Ocean City, NJ Oceanside, NY Old Bethpage, NY Old Saybrook, CT Orwigsburg, PA Owings Mills, MD Oxford, PA Oxford, CT Ozone Park, NY Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Patterson, NY Peabody, MA Pearl River, NY Peekskill, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Philadelphia, PA Pikesville, MD Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Plainview, NY Pottstown, PA Princeton, NJ Providence, RI Queens Village, NY Quincy, MA Rahway, NJ Randallstown, MD Randolph, MA Raynham, MA Reading, PA Red Bank, NJ Rego Park, NY Reisterstown, MD Revere, MA Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Riverside, RI Rochelle Park, NJ Rockaway, NJ Rockland, MA Roseland, NJ Roselle, NJ Rotterdam Junction, NY Rowley, MA Rutherford, NJ Rutland, VT Saddle Brook, NJ Sag Harbor, NY Sandy Hook, CT Savage, MD Schenectady, NY Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Seekonk, MA Severn, MD Shaftsbury, VT Shandaken, NY Shelton, CT Shirley, NY Shrewsbury, MA Shrewsbury, NJ Somerset, NJ Somerville, MA South Deerfield, MA South Easton, MA South Richmond Hill, NY South Windsor, CT Southbridge, MA Southington, CT Spencer, MA Spring City, PA Spring Valley, NY Springfield, MA Stamford, CT Staten Island, NY Stevens, PA Stoneham, MA Stoughton, MA Stratford, CT Stroudsburg, PA Suncook, NH Syracuse, NY Tarrytown, NY Telford, PA Temple, PA Tenafly, NJ Teterboro, NJ Tewksbury, MA Tilton, NH Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Wakefield, MA Wallington, NJ Waltham, MA Warminster, PA Warren, MA Warwick, RI Waterbury, CT Waterloo, NY Watertown, MA Wayland, MA Wayne, PA Wayne, NJ Wellesley Hills, MA West Berlin, NJ West Chester, PA West Haven, CT West Haverstraw, NY West New York, NJ West Orange, NJ West Springfield, MA West Warwick, RI Westborough, MA Westernville, NY Westport, CT White Plains, NY Whitestone, NY Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Wilmington, MA Windsor, CT Windsor Mill, MD Winnisquam, NH Woburn, MA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Woonsocket, RI Worcester, MA Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: La Rosa Del Monte Moving Company
  • Location: 1133-35 Tiffany Street, Bronx NY, 10459
  • Website: www.larosadelmonte.com
  • Email: brodriguez@lrdm.com
  • Phones: (718) 991-5560||(800) 452-7672

83 Reviews: Add Review

  1. Worst moving company.

    My stuff got picked up august 1  from Puerto Rico to Dallas, TX.  To this day October 13, I'm still waiting for my stuff to get here.  I call every week and they tell me a different story.  I lost all credibility to this company.  My advise, pay extra with another company and get your stuff on time and safely.  They promise and don't deliver, their excuse is that is on the contract, they are not responsible for how long it takes or even if there's any damage.  Their excuse that is on the agreement (the sales man never mentioned any of this).  Oh and their intial quote was $1,750 and at the end end was $2,100I hope my stuff gets here eventually but I highly doubt it. .

  2. Delivery delayed by more than 8 weeks!!

    I decided to make my move using this company due to the many years they have been on the market.  After comparing quotes I found this company to be the highest and since I wanted a company that was experienced and reliable, I decided to ship with them.  I was told my shipment would get to Connecticut within 6 to 7 weeks. 16  weeks passed and I still haven't received my stuff. When I call their different offices, nobody can give me a straight answer.  I've been told that they don't know where my stuff is.  They have been very unprofessional.  I would never use this company again.

  3. Better late than never!

    The move was from Bronx, Ny to Orlando, Fl. The company lacks english speaking representatives and because of this I was put on hold several, long, times. My things were already boxed up and packed in a storage. The representative told me on the phone the day before the pick up that they will call me after 9am to give the storage time to open. However, the driver called me at 8am the following morning and when I got to the storage place they were there waiting for me (this is a good thing). The representative in the Bronx told me 7-14days is what will take for my delivery. Instead, I was told 3-4 weeks by the representative in Orlando (I called them after the 14th day. The only complaint I have is that they did not have any tracking information to give to me just that the system showed that my things were already in transit. On the delivery day everything was fine, all boxes were there, and nothing broken. But I will never use this company again, I feel like I was pushng my luck and was nervous about my things for 4 weeks (my things arrived on the 4th week). It isn't worth going through all of that. Next time Ill move my own things.

  4. Missing Boxes, Broken Items(Furniture, art, etc).

    After waiting for delivery, which was past due - several weeks, Furniture was broken, and one box was missing.  
    Filled a claim about 2 months ago, and after avoiding my calls for several weeks, they replied with a ridiculous $300 refund offer.  Final offer!!
    Suggestion:
    When dealing with these guys, be very careful and get tons of pictures of your Items.  Maybe that would help for claim purpuses.  Also, make sure to read and understand their issurance policy.  These guys are their own insurance company..which is a conflict of interest in my opinion.
     .

  5. Puerto Rico Rosa del Monte"Horrible".

    I moved to PR, Sent all my items thru Rosa Del Monte from Philadelphia to Puerto Rico. I have no Complaints of the Philadelphia Co. My complaint is with Puerto Rico Rosa Del monte. Our Refrigerator, 2 stone End Tables and A leather Office Chair, were damaged. My 2 Tables, arrived in Pieces. The Refrigerator arrived with alot of Dents. The Office Chair, has a side sliced. The Estimated Repair/Replace Value on these items is 1,250 dollars. Claims department asked us to send Receipts, Pictures and a letter concerning the Damaged items. We did that. What do Claims do..they decide to only reimburse me $250.00 for the Damaged items. I will not recommend them to no anyone. They are horrible. Stay away from this moving company. Never again. Puerto Rico Rosa del Monte can kiss my A$$.

  6. Advertir del maltrato a los articulos.

    Me cobraron $150.00 por traer un tv. 52 pulg. Perdida total me ofrecen $50.00 como indemnizacion pues segun el Gerente Jaime Teran como no adicione seguro son $00.60 por libra maximo de $50.00 por articulo y no mas de $500.00 por contrato buen negocio cobran 150.00 por destruir un TV de mas de 600.00 y devuelven 50.00.A un juego de comedor de madera que costo en sears 1150.00 le partieron una pata a una silla por dos partes $50.00 pagan por ella, la mesa le rompieron la tabla para agrandarla 50.00 dolares, a un biuro o comoda antigua con ruedas las piezas de metal que sostienen el espejo desaparecieron 50.00 cobraron por la mudada casi dosmil ,  , daÑaron mas de dosmil y encima quieren que se les entregue los articulos daÑados para ellos dar los cincuenta por articulo asi para cobrarlos no se pueden utilizar haciendoles un arreglo provisional hasta que las posibilidades economicas permitan sustituirlos. No puse un seguro extra porque en agosto del 2012 recibi muebles que traje desde NJ pague seguro extra me daÑaron un juego de cuarto de laca italiana pero confiando en MONTI que fue la que lo recogio en NJ cuyo reclamo no ha sido resuelto aun despues de un aÑo y a estas alturas tengo que buscar dos compaÑias que me hagan un estimado del arreglo para ellos escoger el que mas le convenga y pagar el estimado yo.El daÑo tres huecos uno en el biuro o comoda y dos en el gavetero.Monti pertenece a la Rosa del Monte.lO EVALUE CON UNA ESTRELLA PORQUE NO HAY OTRA PEOR.            sE ME OLVIDAVA CUANDO FUI A LA OFICINA PORQUE ME DEJABAN ENGANCHADO EN EL TELEFONO EL GERENTE (JAIME TERAN) NO ME DEJO ENSEÑAR LAS FOTOS DEL TV PORQUE EL LO HABIA VISTO ANTES DE SALIR EL DELIVER. ESA la dejo para que clientes en potencia la evaluen.

  7. Rosa del Monte Review.

      To tell my story short Rosa del Monte took more than twice the time they told us that it will take to arrived.  We call so many times and the customer service was on existent.  When we could finally get some answers it was an excuse after the other but never a strait forward answer and never the truth.  For more than 2 week they told us it was living to its finally destination the next day.  When it finally arrived to our new home many items that where pack by the company arrived damage or broken beyond repair.  Boxes that were pack by us and clearly mark FRAGILE where handle in the worst way imaginable, they arrived in conditions as a truck ran over them.  To make matters worst we submitted a claim that again took more that we where told to be answered and when finally received the claim release by mail it was a ridicules amount for settlement (an insult).  To give you and idea, the dinning table was insured for an amount and broken beyond repair by Rosa del Monte, they offered us 1/6% of the amount it was insured for.   I will recommend to spent a little more in another moving company that could be trusted with personal belongings.  After my experience a took the time to look for legal information and the first thing it mention is don't trust a company that charges by the box because they will handle everything poorly, go for a company that charges by #  .

  8. Stollen items.

    I had shipped  2 boxes to Dr which ,took forever to get there . believing that this company was a trusted company sent my stuff there ,my boxes got there , late 7 weeks,  and that was not everything the boxes were open and things were taken out of the box a new  blueray and a cell phone . Never again !! LaRosa del Monte Not trustworthly.   Veru upstet!!

  9. Over two months..still waiting..

    We moved to California from San Juan, Puerto Rico. Shipment was said to be delivered within 30-40 days. A month and a half after the shipment was picked up, we came to find out that it was STILL in FL..it's been over two months now and still NOTHING. DO NOT USE ROSA DEL MONTE!!

  10. Shipment not delivered on time.

    Prepare for a nightmare if you select this company. They picked up on time. The made a good packaging of everything.  They said that the will take  between 4 to 6 weeks to deliver our things to the destination place. After the 9 week we are not received nothing yet. The car that they send us was not mine. So they has two cars missing.  I call the Orlnado office and the information that they provided was no conclusive. For me, they lost my shipment.  Good luck.

  11. This is an upset. I moved from Miami to NY.

    This is an upset.  I moved from Miami to NY.  The ones in Maimi were great.  They were careful and very very kind.  When the movers in NY arrive all they did was nothing but complain.  I regret giving them a tip.  I did so out of habit.  Items were broken that was packed by the guys in Miami and clearly marked fragile and glass.  Since the day after arrived I have been calling and leaving messages every single day to Carlos Figueroa .  I am told he is the manager and there is no one above him.  I ask to speak to someone else and all they do is transfer me to him repeatedly.  After three weeks he finally responds to a call, not a call back to my messages, and says claim is being preocessed.  I say it's a lie because I haven't even started a claim yet.  He then proceeds to keep on with excuses.  I figure I will take the loss but this review will ocst them more in lost business then I lost in my move.  If you want items broken and no importance given to your personal items than choose them.  Otherwise go to a company that cares about your stuff and does professional moving.  Rosa Del Monte is low class.

  12. Who is in charge at La Rosa del Monte?

    The first time I used LSD was back in march 2011 and overall the service was good and on time. Until I got to PR. The scheme used by the delivery "Agents" to steal while delivering was perverse but this time I will specifically talk about a quote I got today from a rep in PR. I asked for specifics and he was rude and chauvinistic.  When asked to give me the price for the sofa set he gave me the grand total 850.00 including an unknown amount for the insurance (basic) and it was up to me to figure out the price for the sofa. He literally said to me. I 'll wait while you calculate. I called back to complain but never got a manager on the line. The receptionist laughs many times at me due to my persistence in only talking to a manager. It's funny how the recording on the line says: "Let us know how we can better serve you". How about teaching your staff some customer service and honesty.

  13. The Worst Moving Company!!

    This is the WORST company ever!! They destroyed my furniture, appliances and personal property! I have 3 different moves with them, the first two I paid $9,000 and it was 85% DAMAGED!!  I have been fighting for them for months to get reimbursed the insurance I paid!!  Then I had to hire them for an additional move and though it's not here until tomorrow, I already have experience the first problem, OVERCHARGING ME!!  I will be taking pics and video but DO NOT USE THEM!! Their customer service here in Puerto Rico is even WORSE!!  I have to many pictures to post but have tried to attach a pdf of a set of pictures!

  14. Moving services.

    This is a company with very dishonest employees. I was promised a one-week delivery and they kept lying to me that my stuff was in route when in fact it had not even left Chicago. Some of the furniture and equipment were damaged and even though I had enough insurance they denied my claim. Apparently, in order for the insurance to pay, their movers would have to unpack everything on site. This is not always possible especially when there are more than 100 pieces involved and you don't know where everything is going to go. But even so, they intentionally failed to warn me when I was negotiating the contract both about delivery time and insurance requirements. I would never use or recommend this company again.

  15. Late delivery.

    Been lied to,never want to communicate me with the person in charge. had called on the 19 of Feb. to see if my  household goods arrived in Orlando and she said yes ,told me to call that following Thursday for the  scheduled to be out had to wait 4more weeks for it to be delivered to TX..Will not recommend this Company,very disappointed..When my household good were picked up in PR ,they said delivery time 4 to 6 weeks ,its going to be 8 weeks and still waiting..

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