On this page you will find reviews on the company Laprom Moving from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Laprom Moving – 2.6 (calculated based on 20 reviews).
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Hold furniture hostage.
I contracted with 24 Moving, who gave me a written estimate of $380 for three guys to load a truck and move my stuff 30 miles & $380 to unload the next morning. A truck saying they worked from LAPROM Moving arrived four hours late to load the truck. They loaded the truck with nothing stacked over six feet high ("we have plenty of space") and were unable to fit a bunch of my stuff. They charged me $535 and threatened to unload the truck if I did not pay. Then they said they would have to charge me even more - for a second truck and crew to move the remaining stuff. So. I rented a UHaul van and did the rest myself for $84.
They were scheduled to deliver between 10 and 11 am on Friday and arrived at 6 pm with only two guys and one was under the influence of something. The bullied and intimidated my girlfriend to get her to sign the paperwork. They threatened to take my stuff and hold is hostage. The office did not return any of a dozen phone calls. I had to search the truck. They tried to steal a TV and bike and air compressor saying it was not mine, but part of another move. Their estimate was for three hours - they took five hours - and tried to charge me $95 an hour when their truck says two guys & a truck for $75 an hour. They charged me for an hour for folding furniture pads. They ended up charging me $550 for the unload, over 40% more than the estimate. They damaged six pieces of wood furniture (dresser, head board, coffee table, etc.) I got some money back from the credit card company after 4+ months of fighting. These guys are criminals and bullies. Never, ever use 24 Moving or LaProm Moving!!
Laprom is a Scam Moving Company.
This company gave a very low rate of $288 to move 2 beds, a treadmill, a large TV and toys 11 miles. They charged my 75 year old father $1,956 they charged over $1,000 to bubble wrap two items. They should be shut down. I have put a complaint in with the better business bureau and have started legal action against this scam of a company. Please do not use this company. The drivers are in on the bogus scam. They will take your money. I will make it my life work to get the word out about how this company steals from good hard working people. When you call to speak with an owner, they just ignore your calls.
Beware.
This company will threaten you with a lawsuit if you write a bad review on them. They are trying to cheat the online review system by writing reviews for themselves.
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Worst moving experience ever!
I have moved 8 times in the last 4 years due to military service and this was the worst moving experience I have ever had. I had the move scheduled for saturday morning at 9. I arrived at my storage unit without a phone call or e-mail of their expected delay/schedule change. After I called the dispatching office, I talked to Michael who said the move had been pushed to the afternoon because I did not respond to the e-mail and did not answer the phone call (which I never received). Michael told me they wouldn't be able to move my goods until 1230/1 o'clock. I waited at the storage unit until the afternoon. at 1230 I called back and Michael told me the movers should have called me. Michael then told me he would see what the delay was and he would call me back (which never happened). At the end of the day, I waited for 7 hours and had called 12 times without a single call back. Michael eventually started answering the phone and placing the phone on the desk, where I could hear the background noise. I was eventually placed on hold several times, waiting upwards to an hour on hold. When I called later in the week to tell them how incredibly poor Michael was at communicating, Eric (the manager) told me he would review the tapes and call me within the next couple days (which never happened). An absolutely terrible experience and after two weeks I still haven't heard back from them.
Mover rip off- very slick!
This moving company "estimated" that it would take 3 hours and cost $450. to move us - after my wife gave them exhaustive details of our household size - rooms, beds, couches, pieces, etc. We had to move out today, because our lease ended. Maids and carpet cleaners were scheduled to follow the move, and an inspection by the landlady. Theyshowed up 2 hours late, without any calls or explanations and presented me with a stack of documents to sign before theywould commence work. many of the documents were for the final delivery and contemplated a pre-acceptance of their service. The very slick foreman had all the answers of why this was ok and "normal". I noticed that they would not unload our furniture without full payment. They seemed very anxious to "wrap" and "crate" just about every piece of furniture - despite the fact that we had meticulously bubble-wrapped our valuables. I caught them wrapping cheap fiberboard bookcases that cost about $30. at K-mart. I later learned that this useless "wrap" cost me more than buying the bookshelves. We had spent days bubble-wrapping and protecting our valuable pieces to keep fromhaving movers waste time doing this. Their 'wrapping' consisted of stretching big pieces of ultra-thin plastic around everything. These plastic rolls are for sale in all moving places for around $20 a roll. When I got the final accounting, I saw that each piece they wrapped cost me around $50. - and this thin plastic protects nothing. The 'crates' they built were pieces of cardboard that were taped around pieces of glass, frames etc. They came at $10. per piece of cardboard. So, apiece of glass might have 6 pieces of cardboard around it at $10 each - or $60. I saw one that cost me $120 to 'wrap'. The final bill for these 'extras' was about $1800 (!). By the time they had wrapped everything that we had already wrapped, they managed to spend 11 hours on a move they had estimated would be 3 hours. Another trick was that they said it would be one load to the storage unit. Of course, the truck was full at 4pm with only a few items left- so that meant another load and another 2-3 hours. The final bill was close to $3,000. more than 6 times higher than the $450. 'estimate'. Another trick they had was that at 1pm they said that they were not allowed to break for lunch - but if I would buy them lunch they would eat on the job. So I bought them all lunch - and they took a nice break. I paid for both lunch and the time they did not work. At 7pm, I negotiated - in front of the storage unit where they would not unload without satisfactory payment. They quickly cutthe bill down a few hundred dollars so that they could all get cash tips. And by the way- they damaged some items they had 'wrapped'and managed to ding up the walls of my house - and made no compensation to me. Once I realized the scam (way too late), they stopped their wrapping a and crating and concentrated on MOVING. If I hadn't called them on it- this would have been a 2-day exercise and they would probably have hit $5,000.
Terrible Movers---overcharged!
Laprom movers gave me a quote based on what I told them they would be moving. This was a king size bed and a few pieces of bedroom furniture, a wall unit, couches, table and chairs and some boxes. They told me it would cost around $400. They showed up 1 hour late and spent a lot of time (about 2 hours) standing around looking at each other and talking about how tired they were from the move they did earlier that day. I spent a full hour running up and down my stairs bringing stuff to them at their truck. They dropped some stuff off the ramp and broke 2 boxes. Also, their wardrobe boxes were overused and collapsing. This whole move took them 7 hours and they charged us over $900. I called them and asked them to "finish the job" as they left items in our home. They said they would do it for a "discounted rate" discounting $10 per hour. They would not listen to me or work with me on this. These movers to not give valid quotes. They take advantage of the "hourly rate". Do NOT use them!! C. Allen.
Good Moving experince.
Hi, I moved from Sherman oaks to Van Nuys in the LA area. I hired the Laprom Moving in the last minute when I understood that I can't do all the packing by my self if I am going to vacant the aprtment on time. If was a little more than I wanted to pay but they were ver fair and honest and gave me the price to begin with. So I knew what I was getting into. I was releaved at the end of the move when the charge was what they told me it will be. They give good service.not very communicative but worked hard and did an excelent job. I have a lot of glass ware and they packing and transportted it propely with no damanges. All in all it was a very good experince.
Bait-and-Switch.
Total bait-and-switch outfit - quote was for $380 for a 2 bdrm apt moving less than 5 miles - they took FOREVER to load my goods and then made me pay $1080 before they would unload my belongings..do not use.
Do Not Use This Company!
This company is the worst. They were very late, when I called their dispatch my call was sent to an answering service and I was told no one worked on the weekend? Wonder why they scheduled my move for the weekend if no one is at work.
They questioned every item they had to pack to delay the time. Their web site advertised a 5% discount for cash. But in the end when I brought this up the driver said “it’s not in the paper work” well was on the website. So he called “his supervisor” of whom I had already been told was not at work and could not be contacted. OK my super said I can give you 3%! The drug big pieces even thought they had dollies and carts.I was quoted $275 for 4 hours of work; I got 5 hours and paid $480 with a 5% cash discount amazing how one extra hour almost doubled the cost.
I was assured that I would know the driver and load crew as they would be in uniform from the company, this was not the case. Just a very bad experience all together.
Professional, hardworking and fast!
After spending a few hours online to search for good movers, I ended up booking with Laprom Moving and Storage. The team moved my stuff, and they called the night before and the morning of to let me know everything was still on schedule - that kind of attention was wonderful. Very professional about everything, and they were very hard workers, but they were also very personable and relaxed. It's hard work that these guys do, and yet they kept a friendly, cheerful, helpful attitude the entire time. Working for them is fun and I can really see that they're enjoying it. Moving with them is very painless. Until my next move guys!
Highly recommended!
Highly recommended! .. Laprom Moving and Storage Rock!!
My prior experience with movers was not so good. They were in a hurry and I felt like they had no respect for my belongings and weren't treating them with any care. THEN, the move ended up costing me over twice their original quote.
But then, I am pleased to report that my experience with Laprom Movers was the complete opposite! My move was sort of last minute, but I was able to book 2 guys & a truck from them just a week before I needed them for a VERY reasonable price. I was able to do all the booking online, yet never felt communication was lacking. They arrived when they said they would, got right to work, were friendly & efficient, and treated my belongs with care & respect.
I would not hesitate to call Laprom Movers again for a move either large or small.
The team was fast.
Moving is quite a torturous activity. I was like having a phobia when I had my first moving experience a year ago. Thank heavens, a friend gave me an advice that I should hire movers, specifically Laprom Moving and Storage to do the moving. At first, I was doubtful, I thought movers are expensive. I gave them a call after being convinced by my friend's testimonies about the company.
The team was fast. They assisted me well with my transaction with them. I was scheduled in no time. On the day of the move, the team came early. They started packing my things with utmost care. I never thought moving was as easy as that. I should've hired them before. We ended the day without me having any body ache.I'm so glad I had them. My moving phobia was gone. I know I wouldn't have a problem moving because I have a BIG HAND to do moving for me.Thanks Laprom!
A Very Pleasant Experience.
I would very much like to thank Laprom Moving, the team and you. I dreaded moving. Simply because I have never had a good experience with movers. This was true until I moved with Laprom Moving. From the beginning things had been different. However, you were on time, professional, friendly and accurate. My items were packed securely and then treated with respect despite being smothered in heavy blankets and in boxes. The team had to make two stops to pick up my belongings and still beat me back to California from the first stop. The move was completed on time and all items were securely reassembled and placed.
The moving team was exceptionally professional and fit. I have found most movers to complain all day about the estimate provided by headquarters as if it were my fault. This never occurred with Laprom Moving.
At one point I apologetically asked for the piano to be moved a few inches for better centering. The response was, "good enough is not acceptable, only perfection is." I comfortably relaxed with my family in the new apartment that evening rather than having to relieve my frustration.
I regret that I tried to save $200 one year earlier by selecting another company over Laprom Moving; the damage far exceeded this amount.
Thank you. I am happy to recommend Laprom Moving to anybody, and I will.
Stress Free Move.
I used Laprom Moving & Storage for my first move in ten years. I had always gone the route of renting in the past. But after looking at my overstuffed Californian 2 bedroom and having the faint memory of renting trucks and total chaos of past experience, I decided a professional mover was needed this time.
I got a quote from 5 different companies and chose Laprom Moving as they were recommended by a good friend and their price was good right in the middle of the other two.
I had a rather stressful time with my co op board amongst other things and had to postpone the move on short notice. Chuck was very understanding and we were able to set a date for the following week.
On move day I got a call from the crew saying that they were caught in a little traffic and would be running late. They arrived about 10 minutes after our scheduled time of 9am - Not Bad.
The movers themselves were pros, very approachable, knew what they were doing and eager to get the job done. Chuck, the head guy was especially helpful. They moved everything out quickly and there were no issues.
I am known for saying how it's next to impossible to get a good service in this city and you can pay top dollar and still get shoddy service or just a lack of customer appreciation. I am so happy that I found a moving company who have made this stressful and unpleasant task a little easier. I don't plan on repeating this anytime soon but will share my experience with everyone who needs a good mover.
Fast and Quick Movers!
Hiring Laprom Moving and Storage was a great decision for me! I didn't have much of an option than to hire movers since most of my friends had already left after we graduated from college. I was very much pleased when they told me that their estimate for my move was just $500 for the one bedroom apartment that I had in a walk up elevator building.
Half an hour from the scheduled pick-up, the moving team rep called and asked if they can come early or will have to come until the scheduled time. I agreed for them to come right away and they did!
Chuck and his team were real fast and quick. They had no qualms at all. The movers carried my boxes which had varied weights and were very careful in protecting my furniture.
When we arrived at the new apartment, the guys were great about putting items where I asked them to and even helped me put the bed skirt on my bed before they put the mattress down.
From start to finish the move only took three and a half hours! I was really blown away. I never knew a moving experience could be this good! I think everyone involved was pleased after I gave them a hefty tip. Thank you so much guys!