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Liberty Moving Group

Liberty Moving Group reviews from real customers

On this page you will find reviews on the company Liberty Moving Group from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Liberty Moving Group – 2.2 (calculated based on 63 reviews).

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Liberty Moving Group

   63 reviews

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Haven, CT Northborough, MA Northvale, NJ Norwalk, CT Ocean City, NJ Oceanside, NY Old Bethpage, NY Old Saybrook, CT Olney, MD Orwigsburg, PA Owings Mills, MD Oxford, PA Oxford, CT Oxon Hill, MD Ozone Park, NY Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Patterson, NY Pearl River, NY Peekskill, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Philadelphia, PA Pikesville, MD Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Plainview, NY Pottstown, PA Princeton, NJ Providence, RI Queens Village, NY Rahway, NJ Randallstown, MD Reading, PA Red Bank, NJ Rego Park, NY Reisterstown, MD Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Riverside, RI Rochelle Park, NJ Rockaway, NJ Roseland, NJ Roselle, NJ Rotterdam Junction, NY Rutherford, NJ Rutland, VT Saddle Brook, NJ Sag Harbor, NY Sandy Hook, CT Savage, MD Schenectady, NY Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Seekonk, MA Severn, MD Shaftsbury, VT Shandaken, NY Shelton, CT Shirley, NY Shrewsbury, MA Shrewsbury, NJ Silver Spring, MD Somerset, NJ Somerville, MA South Deerfield, MA South Easton, MA South Richmond Hill, NY South Windsor, CT Southbridge, MA Southington, CT Spencer, MA Spring City, PA Spring Valley, NY Springfield, MA Stamford, CT Staten Island, NY Stevens, PA Stoneham, MA Stoughton, MA Stratford, CT Stroudsburg, PA Suncook, NH Syracuse, NY Tarrytown, NY Telford, PA Temple, PA Temple Hills, MD Tenafly, NJ Teterboro, NJ Tewksbury, MA Tilton, NH Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Waldorf, MD Wallington, NJ Waltham, MA Warminster, PA Warren, MA Warwick, RI Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Waterbury, CT Waterloo, NY Watertown, MA Wayland, MA Wayne, PA Wayne, NJ Wellesley Hills, MA West Berlin, NJ West Chester, PA West Haven, CT West Haverstraw, NY West New York, NJ West Orange, NJ West Springfield, MA West Warwick, RI Westborough, MA Westernville, NY Westminster, MD Westport, CT White Plains, NY Whitestone, NY Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Wilmington, MA Windsor, CT Windsor Mill, MD Winnisquam, NH Woburn, MA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Woonsocket, RI Worcester, MA Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: Liberty Moving Group
  • Location: 20 Linden Ave. E, Jersey City NJ, 07305
  • Website: www.libertymovinggroup.com
  • Email: sale@libertymovinggroup.com
  • Phones: (877) 494-4424

63 Reviews: Add Review

  1. Avoid , SCAMMERS!!

    AVOID AT ALL COST .

    These people are not legit movers . They are scammers and liars . Destroyed up to 10k worth of damage , the manager Mike is an awful , terrible person!! We thought we called Liberty Movers and Storage which is based in NYC , but seems we weren’t the only people to fall into this trap. They at first tell you a good price but later hold your stuff until you pay for a higher rate . It got to a point where we had to call the cops and file a report , please , please avoid !!

  2. A Great Moving Experience!

    My team of movers, JR, Sammy and Hassan were very professional, courteous, and friendly. The foreman, JR, knew exactly how to maximize time so that his team worked as efficiently as possible. My furniture and belongings were placed exactly where I wanted them and items came to me in very good condition. I was very pleased with the way they took such good care of my belongings. Thank you, guys!??

  3. Do Not Use!!

    DO NOT USE!! These people are criminals. They completely underestimated the cost of the most. The final bill was four times the initial estimate. Well some of this was legitimately me having more than I realized, The cubic feet that they quoted me for would not have come close to being enough for the things that I accurately told them about. They charged me almost $8000 to move a 1200 sq fr 3br house from Boston to CT. There was no dining room table and fairly minimal furniture. Unfortunately they take a big deposit. They underbid the initial and then call two days before for a final breakdown. I was pretty accurate with what I had at that point and they gave me an updated estimate of $3600. Final bill was $7800.

    When I tried to call to discuss the issue with them, they hung up the phone on me. When I tried to call back I was on hold and they would not pick up.

    To make matters worse, they broke several items and it's proving difficult to file a claim. DO NOT HIRE!!

  4. Increases, stolen and damages.

    When the moving truck appeared 2 days before my condo closing the first thing the man in charge (JR) did was to increase my charges from $4000. to $7000. saying that I took up more cubic feet (the truck was losely packed), I had already been increased fron $2000. to $4000. the day before I was told there would be 3 men instead there were 5 men JR didn't do anything except talk about his family and how much he earns until I agreed to the increase (had no choice)I asked them to wear masks (covid-19) JR told me he didn't believe in it. The other men either had them below their noses or not on at all even though I kept saying something. JR told me my items would be delivered two days later, they came three days later with an outside contractor who said he was doing a favor He charged me another $250. to go to the 2nd floor. I had 11 items damaged

    (my furniture is only 4 years old), one item is my grandmothers sewing machine which is an antique and am missing all the decorative screws to my standing mirror, bed frame (which they packed)and worse of all my late fathers tool chest is gone. I have called 3 times, Adam kept telling me they will look for it and call me back but nobody calls back, I asked to speak to a supervisor but Adam would not connect me. I sent JR many textes which went unanswered still no tool chest. It seems that it has been stolen as things don't just disappear. This is unacceptable!!

    Please don't employ this moving company!!

  5. Stolen And Severly Damaged.

    DO NOT HIRE LIBERTY. Every single aspect of this move was unprofessional. Lies. Lies. Lies. from the quote to the timing and not to mention the employees. You completely destroyed my collectible, expensive Cannondale road bike. After "losing" it in the move, it was found and returned insanely damaged. Unridable. Claims will not be enough. We are filing suit on Liberty in court with our lawyers for this all around awful experience. You're reviews speak for themselves. This is why we did NOT hire you. You took over the job from another moving company, unlawfully. We will be taking them to small claims court. We've already contacted our lawyers who feel very strongly about this case.

  6. Great sales team that is knowledgeable but not pushy.

    I had a chance to work with Derrick from Liberty and he was great to work with. He was patient and followed up regularly on my move. Never pushy and always willing to share relevant and useful information that Imight need. In the end, I didn’t get to use the service as my hiring company paid for my move through another carrier. Had that not been the case, I would have moved forward with this company for the professionalism they showed throughout.

  7. Last minute heros !

    I have to say, after seeing these reviews I was definitely skeptical; however from the initial phone call from Jack, everything went well. I needed a last minute move out of my apartment in NYC for a job relocation. We spent the whole time over the phone going over all the items needed to move out of state and Jack explained everything from start to finish..

    Best part Liberty Moving Group was able to accommodate my move on such short notice and next day, they were here !

    Charlie and his crew were extremely efficient and wrapped everything perfectly..

    Week later I received my goods in Texas and not a scratch was visible.. I am very grateful for Liberty Moving Group. I would recommend Liberty Moving Group despite what I have read online..

  8. Brooklyn to New Jersey.

    Just completed a move with Liberty Moving Group and would recommend them. They gave me the lowest quote out of a dozen companies that I spoke to or got contacted by. Worked out any concerns along the way with Derrick and he was incredibly responsive. Moved from a four story walk-up to a garage and they found a way to get it done on time!

  9. Best Moving Company of all Time.

    Customer service was perfect , the move move was above and beyond my expectation , I thought it was going to be stressful but it wasn't , It was amazing , I moved from NJ to FL and they made it perfect and like everything we agreed on . Thank you so much LibertyMovingGroup.

  10. Liberty Moving Group = Sketchy Scam Artists looking for your $$.

    TLDR: Do not use Liberty Moving Group, they are sketchy and may try to scam you. Check out Shleppers for affordable rates and amazing customer service.

    Derrick from Liberty Moving Group gave me a call after I used a moving website to request quotes from moving companies in my area. I spoke with Derrick and outlined the following: I was looking to only move my bedroom set furniture and a couch from my living room, I lived on a 4th floor walkup and was moving to a 3rd floor walkup. Derrick quoted me $1000 for my move from NYC to CT, he made me feel comfortable and I was excited to work with Liberty. Thursday, I reached out to Derrick asking if I was all set - yes, everything was all set, expect the guys to arrive between 9-10 am, okay great. On Friday, the Liberty guys called me and told me to expect them between 7-9am. Saturday came around, the day of the move, the guys didn't get to my apt until 9 am, fine. So the main guy comes up to my apartment, I show him my stuff and that's when things start getting sketchy - he tells me that there are extra charges for my move because they had to park their truck far away from my apartment and there are extra charges for the stairs at both pickup and delivery. So the first issue, my partner and I resolve - simply park in front of the apartment, there's room for other cars to get around, we'll even watch the truck so Liberty doesn't get a ticket. Pretty basic and logical moving stuff, especially for NYC - the first warning sign that something was not quite right. Now, with the stair charges, I'm pretty annoyed because I had clearly explained to Derrick what the scope of the work was - 4th floor to 3rd floor, no elevators at either site. The stair charges they were trying to pin me with last minute ($120/stair) brought the $1000 cost to $1600, a 60% increase. My partner and I try to speak with the guys and then their supervisor over the phone to understand the additional charges and why they weren't included in the quote. The main guy onsite starts to try and negotiate, saying we'll do it for $500, not $600 - another sign of sketchiness.The supervisor over the phone then says something along the lines of, we always charge for stairs, it's required by law for our guys. Yet, if these charges are required by law - why weren't they included in the quote? Sketchy alarms going off everywhere.To move a very small amount of furniture, my quote increased from $1000 to $1920 ($1600 + tip), almost 2x the original quote. I was extremely uncomfortable with the updated quote and with the guys, themselves. I simply did not trust them, I had a feeling that the $1920 pricing would only go up from there since they were to be paid by the hour and I did not want to have my things held hostage. I cancelled Liberty Group movers right then and there, parted ways with them amiably, called up Shleppers and scheduled a move with them for the next day, Sunday. Working with Shleppers in comparison to working with Liberty Group was like night and day! Shleppers quoted me $1289, they showed up early at 8:15 (slated to arrive between 9-10am), did the job in an hour, drove everything up, got everything setup in the new place within an hour or so - it was perfect!! And Shleppers didn't have any additional charges, so I ended up paying $1600 with tip included - the updated base rate w/stairs that Liberty Moving Group was trying to push on me. Great learning lesson for me, I hope that my experience helps other people as well. Check out Shleppers people, forget these Liberty Moving Group folks - you simply can't count on them.

  11. Absolutely Pathetic and unprofessional business.

    After running around in circle without any resolution I was forced today to submit a review to BBB. The company and moving foreman are a joke. Came unprepared in a rental truck with no prerequisites like wardrobe boxes, wrapping blankets as included and agreed upon in the quote I got. Broke my TV,glass closet as they didn't even have a dolly to move storage bins/boxes from the truck. On top of that, held my stuff hostage till I give them expected overtime in cash when reached the move-in location, literally dumped my stuff in my new place and fled the scene.
    Complaint details below:
    http://odrcomplaint.bbb.org/odrweb/public/ComplaintSubmitted.aspx?s=false&bbbid=24&complaintid=13817472&chk=yxnQXDSB5vVDfAk%2fjq7SLw

    Advice- never use this company.

  12. Scammers.

    I used Liberty Moving Group from NJ to CA. First of all, they almost doubled the price at the time of the move. Second, they broke one of my bookcases at the time of the move. Next, they broke a glass sofa table and lost 2 of my boxes. Finally, they agreed to compensate me for the lost which amounted to a measly $78. They got me to sign a release form and never paid the amount. Such a bad business! Never use them.

  13. Moved free m NJ to Fla.

    They doubled the price for us to. Estimate of $4000.00. Am the time of the move it was 8000.00. That was not bad enough. They broke my dresser dropped my husbands dresser on the cement. Cracked in two places and the doors no longer shut. I did most of the packing which they were suppose to do. What they did pack was a chandelier that was my mother’s a ceramic floor lamp and a lucite shell lamp. All thrown in a wardrobe box with no packing materials. Of course they are damaged beyond repair. My refrigerator was broken. They gouged my brand new wood floor in several places. Hadn’t even pay d the contractor yet. I found our birdbath tv and table legs in an outdoor deck box. Unwrapped just thrown in there broken. I was afraid to keep opening boxes out of fear of what I was going to find. They had the balls to offer me an insurance check for 123.00. I am going to get a lawyer.

  14. **scam Alert**.

    **SCAM ALERT** do not fall for this scheme.


    Early May: $1700 estimate -Studio apartment worth of stufff.

    May 8th: $2100 visual estimate — Here is where it starts. Once they had my belongings hostage, they upped the charges to almost — $2800. — What can I do at this point but suck it up and sign the paperwork? Oops, I should have told them to leave my stuff on the sidewalk and rented a Uhaul.

    Days and weeks go by and I’m told my stuff has shipped. 4 days after being told this I call for an update. “Mistake in the office” stuff hasn’t shipped yet. *manager yells at me and blames me for their blunders when I call to ask for an update around 5 PM on a weekday. He wanted to go home for the day and could not be bothered.

    2 days later I hear the truck broke down. Week later “there was an issue in Utah.” During this time I took 3 days off of work because employees from the company chose to continue to tell me to be available rather than checking in with their driver.

    *3 weeks after pickup - after not hearing from anyone from the company for 48 hours, to the point I thought my stuff was stolen, I was greeted on the phone by the manager of 13 years who screamed and yelled at me, threatened to bring my stuff back to NY and refused to allow me to email or call the owner of the company.

    Now it is June. My belongings arrived after another $350 charge because the amateur driver they sent couldn’t make a right turn. Think this is bad? Just getting started.

    I paid extra money to make sure the movers packed a few choice items including my TV and 3 pieces of furniture my father built before he died. All 4 were broken. All 4. It’s not cool that they smashed my tv after promising to pack it “as if you bought it new” but who cares? My dead father’s furniture is broken. He built it with his own hands and then died. Now it is broken. One piece was literally snapped in half. Again, I paid extra money to make sure these were packaged well. They were not. I spent the next 2 hours crying on my floor holding the pieces of my dead father’s furniture in my hands.

    *Conclusion: over $3400 to move a studio apartment’s worth of things after a quote of half the price. Absolutely no professionalism whatsoever at any level in the company. Cared more about covering themselves legally than taking care of my most precious belongings.48 hour disappearing acts. Oh wait, there is more, after the movers broke all of my stuff they laughed about it. When I asked them to respect my belongings they laughed more, flipped me off and threatened me physically. They would not leave until I told them I would call security. Still waiting to speak to the owner of the company.

    *Short conclusion: DO NOT USE THESE CON ARTISTS!! Do not make the same mistake I did. I tried to support a local business and they burned me for it in every possible way.

    Check out their ratings and reviews on BBB at the link below. I wish I had before I hired these crooks.

    https://www.bbb.org/us/nj/jersey-city/profile/moving-companies/liberty-moving-group-0221-90016915.

  15. Thank you for great service!

    This was my second time using this company and if I could rate them 10 stars I would. The movers were hardworking, on-time, and upfront about everything from start to finish. I moved from New York to Florida on February 22, 2019. The movers arrived on time, didn't break anything, and also helped me with transporting my car. Thank you again!

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