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Liberty Transportation & Storage

Liberty Transportation & Storage reviews from real customers

On this page you will find reviews on the company Liberty Transportation & Storage from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Liberty Transportation & Storage – 2 (calculated based on 6 reviews).

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Liberty Transportation & Storage

   6 reviews

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Service Areas

New Jersey Acton, MA Albany, NY Alexandria, VA Allentown, PA Amherst, NH Amherst, MA Amityville, NY Amsterdam, NY Annandale, VA Annapolis, MD Arlington, VT Arlington, VA Asbury Park, NJ Ashland, MA Aston, PA Astoria, NY Athol, MA Auburn, NY Auburn, MA Baldwinsville, NY Ballston Spa, NY Baltimore, MD Bayonne, NJ Beachwood, NJ Bear, DE Belleville, NJ Bellmore, NY Belmont, NH Beltsville, MD Bensalem, PA Bergenfield, NJ Berkeley Heights, NJ Bethel, CT Bethesda, MD Bloomfield, NJ Bloomfield, CT Bound Brook, NJ Bowie, MD Brentwood, NY Bridgeport, CT Bridgewater, NJ Bristol, PA Bronx, NY Brookfield, CT Brooklyn, NY Buchanan, NY Burke, VA Burlington, NJ Butler, NJ Capitol Heights, MD Carlisle, PA Carlstadt, NJ Carteret, NJ Chalfont, PA Cherry Hill, NJ Cheshire, CT Chester Springs, PA Clarksburg, MD Clementon, NJ Cliffside Park, NJ Clifton, NJ Clinton, MD College Park, MD Columbia, MD Commack, NY Conshohocken, PA Corona, NY Cranford, NJ Cranston, RI Danbury, CT Dayton, NJ Denville, NJ Derwood, MD Dingmans Ferry, PA District Heights, MD Dover, DE Doylestown, PA Dundalk, MD Dunn Loring, VA East Berlin, CT East Brunswick, NJ East Elmhurst, NY East Hanover, NJ East Hartford, CT East Haven, CT East Longmeadow, MA East Meadow, NY East Rutherford, NJ East Setauket, NY East Stroudsburg, PA Easton, PA Edison, NJ Elizabeth, NJ Ellicott City, MD Elmira, NY Elmont, NY Elmsford, NY Elmwood Park, NJ Emerson, NJ Enfield, CT Englewood, NJ Englishtown, NJ Ephrata, PA Fair Lawn, NJ Fairfax, VA Fairfax Station, VA Fairfield, NJ Falls Church, VA Far Rockaway, NY Farmingdale, NY Farmingdale, NJ Farmingville, NY Fishkill, NY Floral Park, NY Flushing, NY Folsom, PA Fords, NJ Fort Lee, NJ Fort Washington, PA Fort Washington, MD Frederick, MD Freehold, NJ Fresh Meadows, NY Gaithersburg, MD Garfield, NJ Germantown, MD Glen Cove, NY Glen Head, NY Glen Rock, NJ Glenside, PA Gloucester City, NJ Glyndon, MD Grafton, MA Grasonville, MD Greenwich, CT Guilford, CT Hackensack, NJ Haddonfield, NJ Haledon, NJ Halethorpe, MD Hanover, PA Hanover, MD Harrisburg, PA Harrison, NY Harrison, NJ Hartford, CT Hatboro, PA Hatfield, PA Hauppauge, NY Haverstraw, NY Havertown, PA Hawthorne, NY Hawthorne, NJ Herndon, VA Hicksville, NY Ho-Ho-Kus, NJ Hoboken, NJ Hopewell Junction, NY Horseheads, NY Howell, NJ Hyattsville, MD Irvington, NJ Iselin, NJ Islip, NY Ithaca, NY Jackson, NJ Jamaica, NY Jersey City, NJ Jessup, MD Johnston, RI Kearny, NJ Kenilworth, NJ Kensington, MD Kings Park, NY Lakewood, NJ Lancaster, PA Lanham, MD Lansdale, PA Larchmont, NY Laurel, MD Lebanon, PA Lehigh Valley, PA Leominster, MA Levittown, PA Lewes, DE Lexington Park, MD Linden, NJ Little Ferry, NJ Livingston, NJ Lodi, NJ Long Island City, NY Lorton, VA Lyndhurst, NJ Malvern, PA Manchester, NH Manchester, CT Manchester Center, VT Manheim, PA Manville, NJ Maple Shade, NJ Maplewood, NJ Marlboro, NJ Marlborough, MA Marlton, NJ Maspeth, NY Massapequa Park, NY Maynard, MA McLean, VA Meriden, CT Merrick, NY Merrimack, NH Metuchen, NJ Middle River, MD Middle Village, NY Middlesex, NJ Middletown, PA Middletown, CT Middletown, DE Midland Park, NJ Milford, CT Milford, MA Millersville, MD Millington, MD Monroeville, NJ Montclair, NJ Montgomeryville, PA Moonachie, NJ Moorestown, NJ Moriches, NY Morristown, NJ Moscow, PA Mount Laurel, NJ Mount Vernon, NY Mystic, CT Nashua, NH New Britain, CT New Castle, DE New Cumberland, PA New Haven, CT New Hope, PA New Hyde Park, NY New Kingstown, PA New London, CT New Paltz, NY New Windsor, NY New York, NY New York, NJ Newark, NJ Newark, DE Newburgh, NY Newtown, CT North Arlington, NJ North Bergen, NJ North Brunswick, NJ North East, MD North Haven, CT Northborough, MA Northvale, NJ Norwalk, CT Ocean City, NJ Oceanside, NY Old Bethpage, NY Old Saybrook, CT Olney, MD Orwigsburg, PA Owings Mills, MD Oxford, PA Oxford, CT Oxon Hill, MD Ozone Park, NY Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Patterson, NY Pearl River, NY Peekskill, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Philadelphia, PA Pikesville, MD Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Plainview, NY Potomac, MD Pottstown, PA Princeton, NJ Queens Village, NY Rahway, NJ Randallstown, MD Reading, PA Red Bank, NJ Rego Park, NY Reisterstown, MD Reston, VA Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Rochelle Park, NJ Rockaway, NJ Rockville, MD Roseland, NJ Roselle, NJ Rotterdam Junction, NY Rutherford, NJ Rutland, VT Saddle Brook, NJ Sag Harbor, NY Sandy Hook, CT Savage, MD Schenectady, NY Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Severn, MD Shaftsbury, VT Shandaken, NY Shelton, CT Shirley, NY Shrewsbury, MA Shrewsbury, NJ Silver Spring, MD Somerset, NJ South Deerfield, MA South Richmond Hill, NY South Windsor, CT Southbridge, MA Southington, CT Spencer, MA Spring City, PA Spring Valley, NY Springfield, VA Springfield, MA Stamford, CT Staten Island, NY Sterling, VA Stevens, PA Stratford, CT Stroudsburg, PA Suncook, NH Syracuse, NY Tarrytown, NY Telford, PA Temple, PA Temple Hills, MD Tenafly, NJ Teterboro, NJ Tilton, NH Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Vienna, VA Waldorf, MD Wallington, NJ Warminster, PA Warren, MA Washington Grove, MD Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Waterbury, CT Waterloo, NY Wayne, PA Wayne, NJ West Berlin, NJ West Chester, PA West Haven, CT West Haverstraw, NY West New York, NJ West Orange, NJ West Springfield, MA West Warwick, RI Westborough, MA Westernville, NY Westminster, MD Westport, CT White Plains, NY Whitestone, NY Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Windsor, CT Windsor Mill, MD Winnisquam, NH Woodbridge, VA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Woonsocket, RI Worcester, MA Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: Liberty Transportation & Storage
  • Location: 50 Industrial Rd, Berkeley Heights NJ, 07922
  • Website: www.libertygrp.com
  • Email: info@libertygrp.com
  • Phones: (908) 964-8390||(800) 524-0567

6 Reviews: Add Review

  1. My 10 minute move from Summit NJ to Springfield NJ.

    2 packers packed negligently on Tuesday June 5 2018. They dumped drawers into boxes. They mislabeled and mixed incompatible items in boxes and mislabeled the boxes' contents and room destinations.
    6 movers moved me Wednesday June 6 2018 from a 4BR house to a 2 bedroom apartment within 10 minutes from my house. Liberty sent a bad crew, especially the head mover Richard Keenan. He was verbally abusive to me, talked over me, and refused to give me the bill of lading at origin because he did not want me to report in writing the antique dining room chair he broke while carrying it onto the truck. Many problems occurred throughout the move. The movers lost integral locking pins and discs for a heavy stacked circular bookcase they moved in parts. They moved my file cabinet upside down so that its metal parts and all of the files were jumbled at the bottom of the cabinet's bottom drawer. They marked up my expensive leather living room chairs with dirty hands. The abusive behavior of the head mover was the most terrible part of the move. The office denies ever getting complaints about him and does not honestly respond to my complaint which I substantiated with photos of damaged furniture. Worst moving experience ever.

  2. Liberty Transportation.

    Liberty has made our move a nightmare from start to finish.  After using Mayflower for a cross-country move last summer, I contacted them again for a move from NJ to Boston.  Mayflower referred me to Liberty.  I've had so many issues with Liberty that I could write a novel, but I'll try to keep this short.  To summarize: 1) Our assigned customer service person, Donna Moran, never called to schedule the pick up for our items.  Finally, at 4:55 p.m. the Friday before our Monday move, I called the guy that did our quote and he told Donna that she needed to call me.  Even though Liberty knew our items were in storage, Donna left a message with a 3 hour pick up window and expected that I would wait at the storage unit the whole time.  The driver actually came hours later than the pick up window, but did have the courtesy to call about the delay.2) Liberty agreed verbally and in writing to reassemble the furniture that was disassembled during our first move.  (It's been in storage since that time).  When it came time to perform, Liberty refused to do so.  They now claim that we will need to pay out of pocket for reassembly even though that cost was covered in our binding estimate.  3) Liberty originally told us it would take 2 to 3 days to move our things.  They then adjusted the delivery window and told us it was because of the weather in Boston.  When the driver picked up our things, he told us that there was never any chance that our items would be delivered in 2 or 3 days.  Liberty had always intended to deliver the items a full week after pick-up because that's when they had a load to pick up in the Boston area.  I understand the need to make a profit by lining up shipments moving North and South, but I don't understand why I was lied to about it.  4) Every time I speak to Liberty about any of these issues, their story changes.  If one person offers to do something to address our concerns, someone else at the company reverses the decision.  I've come to believe that they have been lying to me from day 1 and never had any intent to honor their promises.  We had a very good move using Mayflower in July, so I know that there are good movers out there.  Liberty is not one of them.  Steer clear!

  3. Extremely poor service.

    My 82-year old mother moved from NJ to WA, and her items were picked up in early December with a promised delivery date of the 11th - 15th. We heard nothing, and called on the 11th for status. We were assured that the driver would call over the weekend and the truck would arrive on Monday the 15th. Having heard nothing, I called Liberty on the 15th and after some time I learned that the new arrival date would be the 20th - 22nd. I called again to confirm, and then learned the date was again pushed out. After several more promised delivery dates, and seemingly endless excuses from Liberty and Mayflower (they referred me to track down information on my own from Mayflower which led to numerous calls and requests for status) we were assured of a New Year's Eve delivery date. Of course that didn't happen. We heard excuses including: Driver was sick, driver went to Arizona, driver had a breakdown and had to stay in Las Vegas for a week, driver encountered construction, driver is stuck on black ice, driver didn't arrange for delivery labor to unload truck, load is being transferred to another driver, and more. After my mother slept on the floor of her new home for weeks on end in wait for the "arrival" of the truck, she finally received her items - after the holidays. This company lacks customer service, follow up, management empowerment, and reliability. If you use Liberty, be prepared to heavily project manage your own move, work directly with the moving van driver/dispatcher/vendor, and be out more money and time than you could ever imagine with nothing but a hollow apology from Liberty.

  4. Liberty moving and storage.

    DO NOT RECOMMEND!! We had a terrible experience with the company. The salesman  Ed Scott came to our home to quote a price for packing/delivery and storage for a year. I choose his company because I thought it was impressive he worked his way up from mover to salesman. I was quite mislead about the professional integrity of the company! When the movers showed up they looked at the items in the house and could not believe the truck was so small. The head mover had to order another one. Then the head mover did not know we also had a storage unit.  I not only told Ed Scott this, but offered to take him to see it, but he opted to look at pictures instead. I was very uncomfortable at this point because I had an angry head mover in charge of all of my belongings. I was told our flat screen TVs would be packaged by the company appropriately. Only one was, the other was in an unprotected box. For part two of our move, we had items in storage as we were overseas. It was a constant struggle to get our invoice paid.  Celeste never would answer her phone. Due to the time change we would stay up late only to leave yet another voicemail that she would not return promptly, if at all. As our day to finally get our items approached we could not get a date confirmed from Celeste. She once again hid behind her phone. When we heard from her we had a feeling something was wrong. When that morning approached we received a phone call saying the driver could not show up and delivery would be delayed a week. That put us in a bind as we had to pay for food and lodging for a week. When the head mover Lance showed up with our items he did a wonderful job of sorting out the packing nightmare. He did his best to reassemble beds etc but had to use his own hardware because much of the original hardware was gone. He even took pictures of our items in the warehouse because it was such a mess. He noticed the tv that was poorly boxed and took the time to redo it. Although he was great we have an un assembled basketball hoop that Celeste informed me will not be put back together by Liberty. I would ABSOLUTELY not use this company.

  5. Moving and storage.

    Excellent service at each step of our move this summer, we would recommend this company to anyone!   Liberty moved us in July from our home of over 20 years.  As if that wasn't stressful enough, some of our personal belongings went into storage in  Liberty's warehouse and the rest came with us to an  interim location.  One month later, we were moved out of storage and into our new home.  The sales and scheduling personnel could not have been more helpful and accommodating, particularly when our closing date changed several times.  Since our move took place on 2 separate days, we had two different crews and both were terrific!  These guys were pleasant and courteous the entire day.  They are clearly experienced professionals.  As a result, our furniture was delivered on time with no damages at all.  Kudos to this company, for a difficult job with a great result.

  6. Liberty Transportation & Storage - Berkeley Heights NJ.

    We were promised boxes for certain furniture items including beds which we did not get.  Mover subcontracted us out after guaranteeing this would not happen.  Mover originally scheduled to start between 8 am and 10 am for a one day estimated 10 hour move.  Called afternoon before to say movers would arrive at 4 PM, which would have had us unpacking at around 2 am in the morning.  We complained to person who called and they did not control the times but refused to transfer us to the someone who did.  Called salesman to intervene.  Issue did ultimately resolve itself but this may be why we were subcontracted out.  Company appeared to be everything we wanted up until the day before the move when we went from satisfied to feeling we had made a very bad decision.  The subcontracted company did a good job and the movers were polite and worked hard but we feel we didn't get the services we had paid for.  In retrospect, another firm was comparable during the quote process but slightly more.  They warned us this company may subcontract out and that they, on the other hand, are family owned, nnever subcontract out and had long term employees.  If we could make the choice all over again, we would have selected the family owned and operated company.

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