Lile Moving and Storage Moving Company Reviews & Rating

Terrible Moving Experience.

Moving with this coming was a very unpleasant experience. The salesman was as nice as could be when he came to my home to estimate moving costs and inspired confidence, however, as soon as I signed the contract, the nightmare began. I could not get answers to my questions either from him or the office. He wouldn't return my calls or answer my e-mails, and the office had no information. I was assured that I would have a confirmed arrival date 2 weeks before I was to move. I was given every excuse in the book, and the schedule for my move changed daily. I did not find out when my belongings would arrive at my new home until 5 days AFTER my belongings were loaded and I was on my way to my new home. The driver ignored all of the "FRAGILE" labels both when my belongings were loaded onto the truck and when they were brought into my new home. For example, a "Most Fragile" box was on the bottom of a stack of 5. The helper he hired told me the driver didn't even look at the labels. My furniture was very roughly handled and many pieces have required restoration due to scratches. Several pieces have required new hinges, even remaking, because of poor handling. And last but not least, I have never heard from this company to inquire how the move went. I guess the company knows what a disaster the entire affair was. The ONLY thing this company is good at is to so dissatisfy a customer that I would not even consider contacting the company to seek reparations for their damages. I do not want to have anything to do with Lile North American Moving & Storage and would recommend that you find ANY OTHER company to move you across country. No company could do a worse job than this one did or provide poorer service from start to finish.

17 Reviews: Add Review

Name: April
Date of move: 2011-09-07
Move size:
Long-distance move from Washington to California
Cost: $2000

Do not use this company.

This company is so scam ..they lost our box full of game consoles like ps3.wii and gaming keyboards worth 2k and they going to pay us like 77$..so stupid..
Name: Jeb
Date of move: 2011-06-27
Move size:
Long-distance move from Oregon to New Mexico
Cost: $4000

Terrible Moving Experience.

Moving with this coming was a very unpleasant experience. The salesman was as nice as could be when he came to my home to estimate moving costs and inspired confidence, however, as soon as I signed the contract, the nightmare began. I could not get answers to my questions either from him or the office. He wouldn't return my calls or answer my e-mails, and the office had no information. I was assured that I would have a confirmed arrival date 2 weeks before I was to move. I was given every excuse in the book, and the schedule for my move changed daily. I did not find out when my belongings would arrive at my new home until 5 days AFTER my belongings were loaded and I was on my way to my new home. The driver ignored all of the "FRAGILE" labels both when my belongings were loaded onto the truck and when they were brought into my new home. For example, a "Most Fragile" box was on the bottom of a stack of 5. The helper he hired told me the driver didn't even look at the labels. My furniture was very roughly handled and many pieces have required restoration due to scratches. Several pieces have required new hinges, even remaking, because of poor handling. And last but not least, I have never heard from this company to inquire how the move went. I guess the company knows what a disaster the entire affair was. The ONLY thing this company is good at is to so dissatisfy a customer that I would not even consider contacting the company to seek reparations for their damages. I do not want to have anything to do with Lile North American Moving & Storage and would recommend that you find ANY OTHER company to move you across country. No company could do a worse job than this one did or provide poorer service from start to finish.

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Lile Moving and Storage

Lile Moving and Storage reviews from real customers