MC Movers LLC

6 Reviews: Add Review

1. Absolute scam.

   I’m not sure how this “business” of scammers have not been shut down yet.. My parents decided to move out o state and found this “company”. They called, had the date set, quote finalized, and deposit sent. One week before their moving date, MC Movers called to push the time back. This at least felt like a confirmation to my elderly parents. However, come moving date, they never show.. My dad had been the one in contact with them, so as he called, he found out they blocked his number. They then call on my mom’s phone and they answer saying a truck is coming.. a truck never came. when they called back, they blocked my mom’s phone now. At this point, I call on my phone and they explain how they're working on getting a truck and will be there withon the next day.. No truck ever showed up and they were forced to find other movers last minute. I don’t know how people could scam an elderly couple and sleep at night.. The absolute worst scum on the earth. Beware of this scam.

2. A Living Nightmare.

   Do not hire this company. We hired them to move our home from Vancouver, Washington to Asheville, North Carolina. From the time they started packing the truck, the cost keep creeping up and eventually they hauled away out things and told us they'd get back to us with the final cost. They had all of our possessions and charged us almost $5000 more than originally agreed upon to deliver it - the move ended up costing us over $15,000, when we had two other quotes from reputable companies that were less than MCM ended up costing, but slightly higher than the original quote from MCM. When they did deliver our truck, things were horribly damaged, and some precious things were completely missing. And did I mentioned that it took them several WEEKS to deliver it? They were so late that we ended up getting our things 24 days after they left our home in WA. This was the most horrible experience that still causes my husband and I anxiety when we think about the things that we lost and the money that we wasted. It was a true nightmare. And they are impossible to get ahold of.. I could go on and on. Don't do it.

3. Disgusted.

   Do NOT hire MC Movers!! Upon moving from VA to WA, my husband and I had to hire movers for that cross country trip. As he is active duty military we could not do the move ourselves. We were promised a 24 window in which we would be notified that the movers were going to be there to pick up our things. We never received a call and with my flight being in less than 24 hours we called them to see what was going on. We were told the movers were actually on their way and they aren’t sure why we weren’t informed.
   When the movers arrived they were not in a MC MOVER truck, but a “Ryder” truck. They were not dressed in uniforms or anything you would expect professional movers to be in. I was home alone with my toddler and they were making inappropriate comments and asking if I was home alone. I called my friend to come over because I did not feel comfortable. After loading the truck, the driver informed me that I needed to pay him an additional $150 in CASH fees for them to take my things. Cash that I did not have nor was I informed of at any point. It was 1am and my child was sleeping, he said he wasn’t leaving my house until I paid him the money.l so I’d better figure it out. The office was closed and there was no one I could reach regarding this issue. He agreed to come back in the morning to collect the money as they would be staying in a nearby hotel for the night. Fast forward.. OVER TWO MONTHS LATER and we have yet to get in contact with ANYONE from MC MOVERS regarding delivery of our household goods. We have been living out of suitcases for way over the allotted 21 day delivery window. We have left messages, sent emails, filed complaints, consulted with lawyers.. still nothing. $2,000 of our money and all of our things are in their possession and they refuse to speak to us. None of our clothes, furniture, my child’s medical equipment..none of it has been returned to us. My personal cell number has been blocked from calling the main line and I am thoroughly disgusted by this company.
   
   Save yourself the time, money, and stress and go with a more reputable company!!

4. Got the scam down to an art!

   MC Movers LLC agreed to move my household goods from California to Texas for the reasonable price of $4,800. My next best quote was $6,800 from Upline so I took the cheaper option. Well you get what you pay for. I was warned don't trust a company that required a large deposit and MC Movers LLC got their hands on my $2k which they made me send a check to a totally different named company. Once they have your money you will not hear from them. I emailed several times in the 5 days leading up to the pickup date with no response. The day before the window I was frantically calling the number on their site and the person at the other end kept picking up the phone without answering then putting it down. They have now blocked my number. I emailed to cancel my order and get a refund and Charles Ryan simply called my to tell me it was his fault but I can not have my $2k back and would not accept the pickup was cancelled even though the van never arrived. I now have to go via small claims to get my money back. If you have any doubts, try calling their support line for yourself and see if they answer. They are also fraudulently using the name of a legitimate MC Movers in Mountain View, California. Absolute scam artists. No idea how they sleep at night.

5. STAY AWAY from MC Movers!!

   I have filled complaints against MC Movers with the BBB and the DOT. This is a criminal organization. The "Good" reviews are fake. Take a close look at their fancy website. It's sham with a Photo Shopped picture of a moving truck (have you ever seen an MC Moving truck in real life? No you have not!) Their Facebook and Twitter links go nowhere. I wish I had been more diligent in investigating this company before I paid the deposit. MC Movers was hired to move our business from California to Nevada. The sales rep gave me a quote over the phone. He asked me to describe in detail all the items to be moved, along with measurements. I did so and he sent me the itemized list which appeared accurate and quoted me $8900. included an estimate with a binding contract for pick up on September 12, 2019. I signed the contract and provided a $2200 deposit in the form of a check. A few days before the move date I was informed that they would not be able to move us until Saturday, September 14, 2019. I told them this was unacceptable and they told.me that they would not be coming on the date stated in the contract and that I would not get my deposit back. I was told they would be at our place of business between 9am and 12pm. The driver did not arrive until after 2pm on Saturday September 14, 2019. The driver arrived with a truck partially filled. He came into our shop and immediately said there were too many items. They would not fit in his truck. He would need another truck and the price was no longer $8900. It would be $21,000 to do the move. We showed him the contract and the included list, but he did not acknowledge it. He just we on and on about how much more it would cost. We pointed to the language in the binding contract. He was uninterested. We sent him away because we believe they broke their contract and were no longer working in good faith. I phoned the customer service representative and told him what had transpired. I asked for my deposit to be returned because they breached the binding contract we had entered into. He said that we breached the contract by sending away the driver and we would not be getting our deposit back. I have also tried contacting their customer service department but I'm always told they are not available.

6. MC Movers LLC.

   I needed a 3 bedroom house move including large heavy furniture. The movers came on time and made me feel very comfortable with the way work. At the end of the day, only a dresser got scratched but the insurance paid for it without problem. I really liked these guys and now they are at the top of my list when thinking about moving.