Move Our Stuff

Do not use this shady company.

I had the worst experience with this extremely shady moving company.
First, I had done research and contacted several different moving agencies. Each one of them came out and took an inventory, saw the setup of how our apartment was and then gave us an estimate. We also needed storage for a month or two in between the selling of our apartment and the closing of our house.
We had an estimate from one company for about 2,000 for our double move (apartment to storage to house). That included the storage of our things.
A friend had told us about moveourstuff.com and when I called up it sounded too good to be true. Turns out I was right! But not before being out almost 4,000. Nearly double what the other moving company was going to charge us. They never came in to look at our apartment to give us an accurate estimate.
We were moving from an 800 square foot apartment. Do you know how long that took the 3 men? About 11 hours. I have never in my life heard of such a thing.
Since we were paying what I thought was a low hourly rate for a move I never ever expected the total to come to about 2,500. I was floored! I never thought it would take that long or cost that much.
I did sign a contract and was well aware of how much extra each hour would cost. However not being in the moving business, having other moving companies quote us a vastly different amounts, how was I supposed to know an 800 square foot apartment would take 11 hours to move? And the bottom line is that it shouldn’t have. Nor should I have anticipated that it would have.
I have two strong, valid points. My first point is that other moving companies who had actually come to see our apartment and our things quoted us a much smaller amount.
Secondly, the sales person Joe who was my main contact when he was setting me up with the move knew that we were trying to save money. I had said that to him from the beginning that the whole reason why we were going with his company was to save money. So if he had any idea that the move would take so long he should have said that to me. If he didn’t know that it would take so long and was blindsided like I was then he should understand why I am shocked at having to pay that amount! He never acknowledged that I should have been surprised or that he should have warned me.
$2,500 to move an 800 square foot apartment over 11 hours…this is not standard for the industry at all. And we are not hoarders!!
Then, the worst part is that they still had our stuff in storage. So when we contracted them to move our stuff back in, we had initially talked about a move in hourly rate that was low. This time I was not allowing that to happen again. Joe gave me a flat rate move. And guess what? The movers had our stuff in the house in 2.5 hours tops.
Hmmm – how do you go from 11 hours moving out to 2.5 hours moving in? Extremely shady. Especially when both scenarios worked in their favor. 11 hours moving out for an hourly rate and 2.5 hours moving in for the flat rate.
In fact one of the movers even commented “1350 for 2.5 hours? That is a lot.”    
That was coming from one of their own!!
And the worst part is that I am pregnant and trying to cut costs at every turn. I feel taken advantaged of which is horrible to feel especially when you are pregnant. The whole experience has made me very stressed out.
Stay far away from this shady business. There are many other moving companies that can do the job for you and that are reputable.