On this page you will find reviews on the company NYC Mini movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating NYC Mini movers – 1 (calculated based on 6 reviews).
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Worst moving company.
They are the worst they damage my property and items were stolen don't trust these crooks I will never use these [EDIT] again they lie and steal that explains why they never get clients everybody think twice don't use this company unless you want to get robbed.
Do Not Use This Company.
DO NOT USE THIS COMPANY. I scheduled a move for 4:15pm b/c I had only had a couple of boxes. They showed up 55 minutes late -- my office building closed at 5PM, so I had to move everything outside to a busy NYC Street MYSELF in a DRESS and wait for them. I called for a reduction. They gave me $20 off of $140. The only plus was the movers were super sweet. I repeat though, DO NOT USE THIS COMPANY. .
Stay Away From These Guys.
Let me start by saying, this is the first time I wish Yelp had zero stars. This was by far one of the worst experiences with any business I have ever had. Carlos lies and all but holds your stuff hostage until you pay WAY more than they quoted. They quoted me 2 hours to move some stuff out of the city. I knew that 3.5-4 was realistic and planned on that. The guys showed up 2 hours late and throughout that time they told me they were only 10 minutes away while I waited in a lobby. I CAN'T STRESS ENOUGH, DO NOT USE THESE GUYS..YOU WILL REGRET IT.
They showed up and the guys were nice enough. To help speed the process since we were running two hours behind, I helped move almost all the stuff while one of the two guys stayed with the truck. We loaded the truck and they headed to the destination, which was about 40 minutes away. I went the same route and got there in about an hour because there was some traffic because we were starting to bump up against rush hour due to them being 2 hours late. I specifically planned the time so we would avoid traffic. While it took me an hour, somehow going the same route took these guys 2 hours. They admit they got lost for 20 minutes, but still were charging me for the fact they were lost and I gave them directions, they had a GPS and I called them when they were close by to help them get to the destination.
When they got to the destination they said I had to pay before they unloaded the truck despite my emails with Carlos specifically saying payment was due at the END of the job. They also said I had to pay for 5 hours despite the job not taking that long, even considering the fact that we were only at hour 3..they were claiming I had to pay 2 hours for their return trip even though it should only take 1 hour and the trip out (the same one I took) only took an hour. i actually called the police as they were going to drive off with my stuff. While the police can't really do anything as I was aware, their presence kept them from just driving off. Eventually just to get it over with I paid the guys and said, that's your tip. I actually felt bad because they're boss being so unethical cost them a tip that they should have gotten.
What I found amazing, it was pretty clear during my interactions with them that this was their normal method of operating. That they were used to customers being irate and knowing the exact boundaries they could push legally.
I went with them because in my emails with Carlos, he was very responsive and their rates were good. DON"T BE FOOLED. IT WILL WAY MORE THAN THEY QUOTE YOU (2.5X IN MY CASE) AND LOTS OF FRUSTRATION. This is by far the most unethical mover I have ever dealt with.
Do not ever use these movers EVER!
This mover just scammed us. They agreed on a price via email. I have proof. When they got there after 30 minutes on the job they demanded the money which I gave to them. The agreed price plus 30% tip. They then said they wanted more money which I didn't have cause we agreed on a price. They left me at the bottom of a 5 storey walk up with a large couch and took my money. They are ignoring my phone calls and hanging up on me when I call from a different number..greedy cowboys.
Do not use this company.
Do not use this company. The same thing happened to me, on the same day! I had scheduled these movers for May 29th. They had excellent communication beforehand and even confirmed the move the day before. So I felt a very false sense of security.
They never showed up. I spoke to Carlos about 20 min after they were supposed to show up. He said his guys had a job earlier in the morning that was going long. They would show up after, but couldn't give me a time.
He never called back or showed up. I called many times that day. I texted. I emailed. Never an explanation or apology. Totally unreachable.
I had to get a truck and my whole apartment myself. Seriously an awful, awful experience.
Here's there contact info:
http://www.nycminimovers.com/
Phone: (347) 776-4585
info@nycminimovers.com
By all that's good in this world, do not use NYC Mini Movers.
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Do not use!
Do not use this company. period.
I scheduled a move and they never showed up. They did not even call or email to reschedule.I contacted them to re-schedule for the next day.
On the next day when the move was supposed to happen they were 3 hours late. When they finally called to say they were coming it was 9:00 at night. The worker called me and said he had walked up too many stairs for the day and wanted to re-schedule for the morning. His boss said no more availability until 3 days later.
That was it for me. I went with another company. This one is absolutely horrible.
There's more but I won't go into all the details. Just don't use them.Use them at your own risk.