On this page you will find reviews on the company Overland Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Overland Van Lines – 3.7 (calculated based on 25 reviews).
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Moving
The crew arrived on time, disassembled and packed up our item and delivered it hours later to it's new home. Covid safe, very professional, and fast!
Packing and delivery
We contracted this company to move my mother from one state to another. Movers did not speak english and one spoke very little english. Upon receiving her items in the other state they came with a semi truck which they were aware that her items were going into a storage facility. The driver could not get into the storage facility to get to the unit that I had already paid for then I had to go in and try to get an outside unit which i did and they still could not get the truck into the facility. I had to have them go back to my house and unload all my mothers things into my garage. Now I have to get incur an extra expense to rent a truck to get he things into the storage unit. Very disappointed in the service when I called to complain. I was told someone would get back to me but that has been over two weeks. I held off writing a review but now I feel it's time. Lesson learned that I will never use this company nor will I ever recommend them to anyone.
Stole money, rings, Apple TV- all my furniture broken
Working with this company was a nightmare. The men packing my things stole $100 at least right from my purse and the company didn’t care at all. Received my furniture and almost every piece was broken. My diamond engagement ring, another diamond ring, and my Apple TV are missing. Can’t imagine what else they stole. DO NOT HIRE. Sales rep does a great job making it sound like the company cares and is great, and then doesn’t answer emails or phone calls once they have your money. I was WAY over charged. Charged for drive time to Baltimore which was not agreed upon because they told me they had a warehouse here in DE.
Excellent Service
Overland Van Lines came in handy while my family needed to begin to move. Not only did they provide us satisfaction but they did an amazing job treating our items as if they were their own. I highly recommend this company to anyone needing to hire a moving company, you will not be disappointed. I would most definitely hire this company again for my moving needs.
Excellent service.
Overland Van Lines helped me and my family with a small local move. They packed up stuff and loaded it into the moving truck- and nothing got damaged. The movers were friendly and professional. The move went well and I 'd hire them again.
Nightmare - Full Service - Local Move.
OUR FURNISHINGS WERE DESTROYED. What should have been an easy move turned into a nightmare. We hired this company for a full service move. They showed up late and started loading in a haphazard fashion. At 5:20PM they announced that there was no more room on the truck and that we should take, what was left. No more room on the truck indeed as they had neglected to break down some of the larger pieces. They pulled away with total disregard for the position they were leaving us in. Earlier on moving day we received a call from scheduling stating that because they had booked a large move for the following day, they would have to reschedule our delivery. Rather than having our things on the truck for one night, they would have to hold them for a second night. The furnishing were never to be offloaded but rather were to be left on the truck. That was not the case at all! On delivery day a totally different truck arrived and they start offloading furniture that looked as if it had been stored in a filthy storage shed somewhere. Our furniture was destroyed. Literally destroyed!!
Out of State Move.
Overland was completely honest and forthright throughout the entire quoting/moving process. Tim Smith worked above and beyond the normal sales estimator and representative to ensure a smooth and honest move. The movers were the best I have ever encountered on both ends.. They were cordial, and totally accommodating to our needs. I will have to say I was disappointed that their management called them back early from our Delaware drop off to a situation in Washington, DC with the curfews of 8:00pm while they were finishing in Bethany Beach, DE at 4:30pm. It caused an abrupt shut down of service with a few things still unwrapped, and no time to review where everything was. Beware, there is an exorbitant fee of 7% for credit card transactions, and they do not accept checks.
Great service!
Great service! Prompt on giving estimates, prompt on pick up, prompt on delivery! I got all my items just in the state I had them picked up in the first place. Thank you!
These guys are amazing!
These guys were amazing!
From the first call when I asked for a quote, til the very delivery of the goods.
I recently had to move from Richmond to New York due to a new business opportunity. The time I had to do the relocating was quite tight and, honestly, I thought that with all the movers around it would take me at least a month to do that.
Not with these guys tho! Fast, cheap, efficient, very polite and responsive to their clients' needs!
I'm glad that I chose them and I'll definitely use them should something like that come up again!
Great job guys! Keep it up!
Good experience with crew.
High quality customer service. Very concerned and organized. Handled my items with care. Very knowledgeable approach on moving fragile items. My 2 story house full of furniture located in Bel Air MD was safely moved to a new 2 story home located in Baltimore County. Not a scratch or dent on any of my items.