On this page you will find reviews on the company Ray The Mover from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Ray The Mover – 2.7 (calculated based on 10 reviews).
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Move from NH to PA
I would avoid this company at all costs. I cannot endorse this company at all. We moved from NH to PA in November 2020 and was horrible. They were not prepared for the driveway and had to rent smaller trucks to load our home and then unload into the trailer that they had to leave several miles away. The same thing happened in PA when they unloaded. So our property was moved from one truck to another to another to the new house. They damaged many items, a bedroom armoire, bed frame, TV (that they boxed but did not set up because they had smashed the TV screen) and many personal items that we packed (even though we marked the boxes fragile, they still were damaged). They even lost the legs to our coffee table and then claimed it was our fault, even though they disassembled it in NH. I found a TV stand for our MBR TV in a garden cart left outside by the garden shed. We paid $16,000 for this move and bought the insurance only to find that if we packed it, the movers were not responsible for most of the damages that we packed and they moved. Even though they indicated up in NH that the personal items we packed were packed well, that story was changed when we noticed the damages and blamed us for the damages. Of course, the fact that the boxes were moved multiple times by them into and from different vehicles apparently was still our fault. Of course, making the transitions from vehicle to vehicle was still our fault. Out of nearly $15,000 in damages and replacement costs, the insurance paid less than $4,000.
Ray the Mover.
I recently hired Ray the Mover to move from Manchester to Hampton NH. Ken S helped developed the quote in a time efficient manner. The crew consistenting of Michael M, Antonio B and Nicholas V showed up on time and executed their job to perfection. They carefully packed the apartment and loaded the van for the move to Hampton. Upon arrival we had the opportunity to share a few slices of pizza and then off to work. The team worked in unison, like a well tuned engine and in no time, the boxes were delivered and unpacked to perfection. I've moved over 12 times in my career and this was by far the best I have seen. Thanks to Ken, Michael, Antonio and Nicholas
Rob M.
Local move review.
They were fantastic, the movers were on time and really were careful with stuff. Stanley was awesome. Would highly recommend them.
Poor view of Ray the Mover and Allied Van Lines.
TL;DR: In my opinion, Ray the Mover and Allied Van Lines are a poor choice for international moves. Speaking personally, I would not trust them ever again to move a single box across a room, never mind across a city, state, or country. I feel they took quite a bit of my money and then didn't do their job. I feel cheated by them. I feel that they did not live up to informal commitments that I tried explicitly to discourage. And I feel that they failed to do the one thing I paid them for. Their written promise about the amount the move would cost was true just until they ran into something I'd warned them about but that they apparently didn't believe, so I face unexpected costs.
To begin with, let me note that I had mostly pleasant interpersonal interactions with Ray the Mover's staff. With the notable exception of the person who dealt with me when things started to go badly on moving-in day, the staff were on the whole pleasant and polite.
Unfortunately, I didn't hire them for their winning interpersonal skills. I hired them to get a move done, and they didn't do it. Maybe they'd be competent and effective at getting a local move done, and it's possible that "local" extends to all of New Hampshire. Beyond that, however, I would suggest finding someone else. I would also avoid using Allied Van Lines, for the same reasons.
I contacted Ray the Mover because I was moving from New Hampshire back to Canada. I had a particularly tricky problem, because by the time I'd finally reached an agreement with my house buyer and I had a very short close (by then,.
23 Kittanset Road, Bedford, NH 03110.
I could not be more pleased with both the packing of all my dishes and the overall move.Paul and Irinel were very expert and professional in the packing and nothing was broken or lost. They were veery pleasant and courteous, The movers the following day, Paul, Brendan and Chris were very professional and efficient in both removing everything and setting up in my new home and placed things where I wanted them. I could not praise Ray the Mover highly enough!!
Don't use this Fort Myers/Naples, FL Mover.
I had no concerns with the contracted Independent North American mover that picked up my belongings from the Ray The Mover warehouse in Ft. Myers, FL. My negative review is directed at Ray The Mover who picked up my5,400 lb. belongings in Naples and due to the break-down of the long-distant driver's truck, the men from Ray The Mover loaded my things on their truck and stored them in their warehouse for one or two nights. Ray the Mover men demonstrated a careless attitude with my belongs, not following written tags on boxes labeled fragile and just stacked the things haphazardly. I witnessed my very expensive leather sofa cushions being stacked on unsecured boxes without any manner to prevent them from falling over when they pulled my home. I asked the driver to secure them and he said sure, but didn't do so. I was informed by the contracted Independent North American driver as he said "I couldn't believe my eyes when I saw your things in the warehouse. They had stacked your boxes so high I couldn't barely reach them. Your leather sofa was placed vertically with the arm side on the floor." Most of my antique chairs and dinning table either had scratches, chips, deep grooves made on them or gouges. There were very little wooden furniture that escaped damage. The leather sofa incurred scratch marks on the entire right arm rest end from what I imagined being pushed along what was probably a cement warehouse floor. I was asked to check off the box sticker numbers when the things arrived in Nevada. I have moved previously before so this task is familiar. 5 boxes had no identification sticker at all. One box never showed up which contained one of my stereo component. A inexpensive office chair that wasn't mine was delivered to my residence, so someone is missing this free standing chair. Since I had so much experience with moving, I didn't purchase any insurance (I never had any damage in the past). I wouldn't matter if I did for the Ray the Mover man who completed the item by item description on the shipping manifest made sure there would be no claim anyhow for he described every piece of furniture as "Damages, Scratched, Badly worn and etc" even when it was apparent a almost all of my furniture was free of any wear or tear. Most of my furniture is high end things that I have taken care of to assure their value is kept. I do own some cheap fiberboard, put it together yourself type for my TV stand and Stereo and one bookcase. All the rest is high quality. Ray The Mover staff were to box all my mattress and box springs and never did as they arrived un-boxed. Thankfully, I had placed all them in plastic carriers that I purchased previously. I called the office of Ray The Movers to notify them of this so they wouldn't charge me and the woman I delt with didn't believe me so the fact was collaborated by the contracted independent moving driver. I called Ray The Mover about a missing box and her response was to say, "I'll mail you out insurance forms." I encouraged her to look for the box, which was packed in a Sony HD DVD box that I imagined went from my home to a Ray The Mover truck to the car trunk of a Ray The Mover staff. I wished I never used Ray The Mover. If you have to move, don't use them. Even if you have to pay more for your move, do not use Ray The Mover in Naples/Fort Myers, Florida! You have been warned. .
Hidden charges, non disclosure.
Contract and Commitment letter do not include all information. We needed to change our delivery date and found out right before delivery, that a $323 "shuttle" charge was added to the quote. If they had been up front with the info, we would have had a neighbor come in for the originally date. Customer service is non existent!
I have no idea how the shuttle charge is calculated, seemed like a good way to boost the price. When the furniture was delivered one of the guys mentioned that they had to take it off a tractor trailer, but we were supposedly charge a "shuttle" fee because they had to move it to a smaller truck when we asked for a later date??
It took three weeks for delivery and they CHARGED the credit card a WEEK BEFORE the deilery..
The only positive part of the experience were the actual movers. Both at pick up and delivery there were very professional and did a great job!!
Terrible Company.
First thing I can say is never use this company, one of if not the worst company out there. I chose them to move us from NH to Florida, first mistake. The office people talk a good game, but won't tell the truth. Was picked up on July 31 was told 4-10 days for delivery, it was 18. Was given an estimate and then got a call saying it would cost $800 more dollars due on delivery, ok so that's two changes. The load finally arrived over 50% of the boxes were damaged, things broken, furniture scratched. Finally it was all unloaded the driver left. We had a TV a 50" Mitsubishi was packed in a TV box, had one complete roll of bubble wrap around it, pillows packed around it, I unpacked it plugged it in and the screen was shattered with cracks and breaks running through it. I called the office the lady there said well if the box wasn't damaged then it's not their fault. They charge extra because they tell you that when the driver gets here he is hiring a coupleOf people from the office here to unload, another lie, the three that unloaded all told me they were chose from a homeless shelter to do it and they have never unloaded a moving truck before. Overall it was $4000 total to move here and now the cost to replace all the broken items. I warn everyone stay away from this company. I am filing a damage report but they said at the company office it could take 9 months for an answer. HORRIBLE, COMPANY. keep looking and don't stop here. again DO NOT use this company.
Move from Concord to the Lakes Region (NH).
Scott and Sean were our movers, today. We were moving our parents home to ours. The guys were punctual and top notch professionals who did an awesome job and in a reasonably good amount of time.
I highly recommend Ray the Mover (of Manchester NH) to anyone looking for a courtious and knowledgeable crew to move them.
Regards,
Bob and Carolyn.
Beware of Ray The Mover.
I hired ray the Mover of Manchester, PO Box 1060 Manchester, NH 03105 to move from Claremont NH to Seminole FL. the moving date was 5/1 and there representative knew I would not be able to meet the moving van in FL. because I had to finish out my school year until the end of June. I asked what would happen if anything was damaged in transit and Ken Schofield assured me that there was no reason to worry as I had 9 months to make a claim and that they would treat my possessions as if it were their personal belongings. Well to make a long story short not only did I have several broken items but they lost apparently other things in transit. They provided only one wardrobe box for all my clothing and threw 95% of my clothes in a box with hangers attached so they came through incredibly wrinkled. When I asked them why only one wardrobe box for all my clothing they had no explanation. They left several items behind that were not even packed which I did not discover until several weeks later when the buyers of my house discovered them. The entire process in dealing with them has been a nightmare. They would not even take responsibility and said if I had any claims or complaints I need to contact Stevens movers. I was led to believe I would be dealing ONLY with them and not some other company. I put in claims to Stevens with pictures and documentation and they wanted to give me a check for 158.00 to cover the damages but that does not even represent a quarter of what was either broken or lost by them. I have sent pictures, explanations, talked with them on the phone numerous times and now they say another 30 days to appeal their original decision. Meanwhile Ray has done nothing to help or even talk to me. I asked to speak to their owner and they would not let me. They are a terrible company to deal with. I am contacting the Attorney Generals office of NH to see if any one will hold them accountable. DO NOT USE THIS COMPANY !! .