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Rolls Van Lines

Rolls Van Lines reviews from real customers

On this page you will find reviews on the company Rolls Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Rolls Van Lines – 2 (calculated based on 5 reviews).

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Rolls Van Lines

   3 reviews

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Service Areas

Delaware Maryland North Carolina Virginia Alexandria, VA Allentown, PA Annandale, VA Annapolis, MD Arlington, VA Asbury Park, NJ Ashburn, VA Aston, PA Astoria, NY Baltimore, MD Bayonne, NJ Beachwood, NJ Bealeton, VA Bear, DE Bedford, PA Belleville, NJ Beltsville, MD Bensalem, PA Bergenfield, NJ Berkeley Heights, NJ Berryville, VA Bethesda, MD Bloomfield, NJ Bound Brook, NJ Bowie, MD Bridgewater, NJ Bristol, PA Bristow, VA Bronx, NY Brooklyn, NY Buchanan, NY Burke, VA Burlington, NJ Butler, NJ Capitol Heights, MD Carlisle, PA Carlstadt, NJ Carteret, NJ Centreville, VA Chalfont, PA Chantilly, VA Charles Town, WV Charlottesville, VA Cherry Hill, NJ Chesapeake, VA Chester Springs, PA Clarksburg, MD Clementon, NJ Cliffside Park, NJ Clifton, NJ Clinton, MD College Park, MD Columbia, MD Conshohocken, PA Corona, NY Cranford, NJ Culpeper, VA Cumberland, MD Dayton, NJ Denville, NJ Derwood, MD Dingmans Ferry, PA District Heights, MD Dover, DE Doylestown, PA Dry Fork, VA Dundalk, MD Dunn Loring, VA East Brunswick, NJ East Elmhurst, NY East Hanover, NJ East Rutherford, NJ East Stroudsburg, PA Easton, PA Edison, NJ Elizabeth, NJ Ellicott City, MD Elmira, NY Elmont, NY Elmsford, NY Elmwood Park, NJ Emerson, NJ Englewood, NJ Englishtown, NJ Ephrata, PA Fair Lawn, NJ Fairfax, VA Fairfax Station, VA Fairfield, NJ Falconer, NY Falls Church, VA Far Rockaway, NY Farmingdale, NJ Farmville, VA Fishkill, NY Floral Park, NY Flushing, NY Folsom, PA Fords, NJ Fort Lee, NJ Fort Washington, PA Fort Washington, MD Frederick, MD Fredericksburg, VA Freehold, NJ Fresh Meadows, NY Front Royal, VA Gainesville, VA Gaithersburg, MD Garfield, NJ Germantown, MD Glen Rock, NJ Glenside, PA Gloucester City, NJ Glyndon, MD Grasonville, MD Greensburg, PA Hackensack, NJ Haddonfield, NJ Haledon, NJ Halethorpe, MD Hampton, VA Hanover, PA Hanover, MD Harrisburg, PA Harrison, NY Harrison, NJ Hatboro, PA Hatfield, PA Haverstraw, NY Havertown, PA Hawthorne, NY Hawthorne, NJ Hayes, VA Herndon, VA Ho-Ho-Kus, NJ Hoboken, NJ Hopewell Junction, NY Horseheads, NY Howell, NJ Hyattsville, MD Irvington, NJ Iselin, NJ Jackson, NJ Jamaica, NY Jersey City, NJ Jessup, MD Kearny, NJ Kenilworth, NJ Kensington, MD Lakewood, NJ Lancaster, PA Lanham, MD Lansdale, PA Larchmont, NY Laurel, MD Lebanon, PA Leesburg, VA Lehigh Valley, PA Levittown, PA Lewes, DE Lexington Park, MD Linden, NJ Little Ferry, NJ Livingston, NJ Lodi, NJ Long Island City, NY Lorton, VA Lynchburg, VA Lyndhurst, NJ Malvern, PA Manassas, VA Manheim, PA Manville, NJ Maple Shade, NJ Maplewood, NJ Marlboro, NJ Marlton, NJ Martinsburg, WV Maspeth, NY McLean, VA Metuchen, NJ Middle River, MD Middle Village, NY Middlesex, NJ Middletown, PA Middletown, DE Midland Park, NJ Midlothian, VA Millersville, MD Millington, MD Monroeville, NJ Montclair, NJ Montgomeryville, PA Moonachie, NJ Moorestown, NJ Morristown, NJ Moscow, PA Mount Crawford, VA Mount Laurel, NJ Mount Vernon, NY New Castle, DE New Cumberland, PA New Hope, PA New Kingstown, PA New Paltz, NY New Windsor, NY New York, NY New York, NJ Newark, NJ Newark, DE Newburgh, NY Newport News, VA Norfolk, VA North Arlington, NJ North Bergen, NJ North Brunswick, NJ North East, MD Northvale, NJ Ocean City, NJ Olney, MD Orwigsburg, PA Owings Mills, MD Oxford, PA Oxon Hill, MD Ozone Park, NY Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Pearl River, NY Peekskill, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Petersburg, VA Philadelphia, PA Pikesville, MD Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Portsmouth, VA Potomac, MD Pottstown, PA Princeton, NJ Queens Village, NY Rahway, NJ Randallstown, MD Reading, PA Red Bank, NJ Rego Park, NY Reisterstown, MD Reston, VA Richmond, VA Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Rochelle Park, NJ Rockaway, NJ Rockville, MD Roseland, NJ Roselle, NJ Rutherford, NJ Saddle Brook, NJ Savage, MD Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Severn, MD Shandaken, NY Shrewsbury, NJ Silver Spring, MD Somerset, NJ South Hill, VA South Richmond Hill, NY Spring City, PA Spring Valley, NY Springfield, VA Stafford, VA State College, PA Staten Island, NY Stephens City, VA Sterling, VA Stevens, PA Stroudsburg, PA Suffolk, VA Tarrytown, NY Telford, PA Temple, PA Temple Hills, MD Tenafly, NJ Teterboro, NJ Tipton, PA Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Vienna, VA Virginia Beach, VA Waldorf, MD Wallington, NJ Warminster, PA Washington Grove, MD Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Wayne, PA Wayne, NJ Waynesboro, VA West Berlin, NJ West Chester, PA West Haverstraw, NY West New York, NJ West Orange, NJ Westminster, MD White Plains, NY White Post, VA Whitestone, NY Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Windsor Mill, MD Woodbridge, VA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: Rolls Van Lines
  • Location: 1581 Sulphur Spring Rd. Suite 108, Halethorpe MD, 21227
  • Website: www.rollsvanlines.com
  • Email: office@rollsvanlines.com
  • Phones: (443) 345-2779||(855) 778-9788

3 Reviews: Add Review

  1. Awful!!

    Paid over $1700 to move my things in February 2018. They lost part of my bed for about 6 weeks, broke my box spring, CD/DVD stand, TV stand and lost a new dog crate (still in box). Contacted them several times every month only to be told they are investigating the claim. This was if I actually got to speak to someone. Every time I did get to speak with someone, it was the same female who constantly made excuses. They finally offered me $22.80 to settle my claim. This was on July 8th, 6 months after my move. Extremely poor customer service with the mover and their claims department. I would not recommend anyone use this company. If you go through a moving broker, please make sure they are not using Rolls Van Lines. They are below the worst of the worst.

  2. Don't use this company!

    It is hard to find a company which will move one room of furniture from one state to another without charging an arm and a leg, so I chose Rolls Van Lines because they were able to do it. I was able to have the furniture picked up on a Sunday so I didn't have to take a day off from work. The movers arrived on time, were professional, and everything was wrapped in moving blankets and secured. They even disassembled the bed. However, the actual delivery date to my daughter's apartment in the Bronx was later than the promised delivery date. The two boxes of dishes which were put in the truck along with the bedroom furniture never showed up. I filed a claim for lost goods, and after a year, I finally heard from them. During that time, I emailed them and faxed copies of my claim in case my claim had been lost. I don't understand how you can lose two boxes of dishes marked fragile, and I had packed them with plenty of newspaper so they would be secure and not break. They were my Mom's dishes and they have more sentimental value than dollar value, but after over a year, the dishes should have been located. If someone received them by mistake, the person should have called Rolls to have them picked up. Do not use this company if you are moving anything from one state to another.

  3. Eh..definately could have been better and worse.

    I've moved several times and used moving services. I hired Rolls to move my 4 bedroom house from DE to IL. The workers were polite, on time, and as far as that goes, were top notch. As far as the actual moving, I was a bit perterbed as to the lack of organization. Rolls did not sequentially label boxes or mark their contents or location, nor note this on the receipt. Thus, I had 30 items labeled "box" with no idea of what it was or where it should go. In addition, the packing itself was all over the place. I had college awards from my office packed with garage tools, stuffed into boxes with seemingly no care at all. As a result, what should have been a day-day and a half job of us unpacking and organizing has taken nearly a week, as we have no idea where anything is located. The movers used heavy duty tape and applied it directly to file cabinets and furniture without first wrapping the items, which resulted in damage from the peeling of the tape and tape residue that now cannot be moved. A new heavy duty treadmill was completely destroyed, as well as our very nice TV center/stand, and my spouses office desk. Our specially fabricated king sized bed was tightly rolled in plastic instead of boxed, which damaged the padding and cushions. I'm still waiting for a receipt as well, and obviously submitted a claim for damages. They did deliver on time and were very good about unpacking the truck. I'd say Rolls might be a good option for a smaller move, or if you are moving things with little to no value. I would not recommend using them for large moves.

  4. It was a very smooth move !

    I had a move that was about 28 miles and there were a few things that were not packed up in my home. Rolls Van Lines' rep was fairly new but she was very concerned, patient and thorough and the three individuals that provided the service were simply professional and careful. They were not just sitting around riding the clock - they were very hard workers. They relocated my things to a storage van and situated everything in the position exactly where I want it in the kitchen, the dining room and the bedroom, so when I get ready to re-move in six months, it will be easy access for me to locate things. It was a very smooth move and I would be requesting the same three individuals again.

  5. Terrible, unethical and illegal.

    I used this service and they are horrific! I really don't believe that they have ethical or legal business practices.

    They raised the price significantly after my things were literally being moved, refused to let me use the Amex I had put all the other deposits on (demanded over 1000.00 in cash the day of), destroyed over $700 worth of my belongings, and to top it off the movers that did the delivery showed up with NO tools..not even a pair of scissors. The delivery guys actually walked out of my house and just drove away without even getting the final paperwork much less even letting me know they were leaving.

    I have been waiting for 3 months for resolution of my claim but no one will respond and the company that they send you to in order to file a claim says they are no longer handling Rolls Van Lines accounts.
    When you call you get hung up on or all the sudden you hear some pre-recorded message instead of the person you were JUST speaking to. To make it even better, if you call back immediately you get another person and they tell you the person you WERE speaking is gone?! Also, when you call they have your profile up so they know if you are someone with a claim etc and I'm sure that's how they determine how you will be treated.

    I am happy for the few people that had a good experience with Rolls but that is not the norm. I really wish I had seen all these reviews before I chose this poor excuse for a moving company.
    I have been fortunate enough to always have professional movers and this company is mind-blowing bad!!
    I am going to seek legal help in the resolution of my claim.

    Please take my advise and do NOT use this company!

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