On this page you will find reviews on the company Route 66 Moving And Storage LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Route 66 Moving And Storage LLC – 4.4 (calculated based on 270 reviews).
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Can I go lower than poor?
Worst experience in my lifetime! Estimate increased by 1/3, with no additional items. Held me hostage for $2600 more. Are you kidding me!?!? License to steal.
Very nice!!
The “van guys” were very efficient and friendly. They arrived on time and delivery was made within the hour which was fantastic for us. Would recommend without hesitation.
Impressed
Driver very polite and careful with my furniture. It's the second time I've used them. They tie up your furniture in the van so everything arrives secure, unscathed and carefully delivered. So far drivers have been really gentle people which make it a very pleasant experience. Definitely recommend. You guys will definitely won’t regret working with.
Good Work!!
Reliable and honest nothing is too much trouble. Friendly, professional and very helpful. Not 1 item damaged or broken excellent company would highly recommend. 5 stars!
Amazing Mover
Excellent service from getting a quote, pick-up and delivery. Clear communication and very helpful, polite and efficient driving crew. It has been the best moving experience just because of the help of those guys! 5+ for the service! Thanks!
Nice Job
James the driver was absolutely brilliant, top lad, he even went out of his way to organize everything on my behalf while I was busy. He is totally a pleasure to this company and I will recommend using this moving company.
No Complaints!!
Have used a few times , honest and good fleet, reasonable price and great customer service. I would use again and recommend you use them without a second thought.
DO NOT USE THIS COMPANY
*****Do NOT use this company.***** 1) They under quote the amount of cubic feet your move will require. We did the inventory list over-the-phone and were quoted 950 cu ft. A hefty discount was applied so that our move from FL to NC was only going to cost approx. $2,800. This is a great price, right? So we paid the deposit and I gave a 3 day window for pickup. As we got down to our final pack I did some more detailed calculations and realized we would need a lot more space. The day before the move I called the sales rep to adjust it. The previous discounts (of course) didn't apply to our overall price per cubic foot and were only due to us being flexible in our move date etc. New price for 1200 cu ft. was a little over $4,200 paying the full 5.50 per cu ft. We'd forfeit our deposit by canceling so we pressed on. The only accurate part of the move was the pickup date. They arrived the 1st day of the 3 day window and started with the paperwork. They literally have you sign off on two quotes--the one done with the sales rep and then they mark the truck with additional "lines" and if your stuff goes over the original cu ft line then the second quote states you're agreeing to pay for the additional space. So our second quote was about $2,000 more for 2 additional "lines" in the truck. They did pack tight, but we still ended up going over on our 1200 cu ft. We have a very tight budget and couldn't pay more, so we made the decision to not move a bed, some lamps, a ladder, an office chair etc. The guy told my husband we were better than most at throwing stuff away. When it comes down to move day most people want their stuff and pay for the extra space. Clearly this was routine for them. 2 ) Your stuff may go through multiple moves before reaching you. The truck they pick up your stuff in is not the final delivery truck. Your goods go to a warehouse or get transfered to a semi before being delivered. So they could potentially go through several moves. We had minor "dings" only, but don't be surprised if it's much worse. The built in insurance only goes by weight, so there's very little incentive to protect your stuff. Thankfully we put tvs and as much fragile stuff into our car as possible. 3) The anticipated delivery date is not accurate. We were told at the quoting stage and pickup date that it would take 2-6 days. It ended up being 9, which isn't terrible, but looking back on paperwork they filled in 30 days as the anticipated date. It just depends on how long it takes for them to accumulate enough stuff to fill a semi. 4) So by day 7 of no delivery I started googling furiously about this company and discovered and became prepared for the next hurdle we would experience. I was asked about the final destination at quote time--stairs, elevators, gate code, single family home vs. apartment etc. but no one asked me, can a 18 wheeler make it to your new house? That small truck they picked up in gets transferred to the semi and THAT is what has to fit into your final destination. We got a call from the driver about 4 hours before the truck arrived. He did not ask me about access either, but I quickly asked "how big is the truck you're driving?" "Do you think you can make the turn into our neighborhood?" I text him the address and he called back shortly and said "no." From the reviews I'd read, at this point they typically state they'll need to "shuttle" your stuff from the truck to the house. Additional fees would apply such as cost of shuttle, hotel for driver for night, extra labor etc. We did not want to pay anything else to this company, so I arranged to meet the driver at a parking lot near our house and he agreed to unload our stuff into a uhaul I rented and we'd take it from there. 5) The driver showed up alone. He started moving stuff by himself and then my husband watched him walk over to a gas station next to the parking lot and offer money to random strangers to assist with the move. We had wondered why he was asking for the final payment in cash as opposed to zelle and there was our answer. We were luckier than most and had called on friends to help us move the stuff from the uhaul to our house, so instead they went to the semi and unloaded that while the driver folded up the furniture pads. So in summary we paid over $4,200 to have MOST of our stuff driven to NC and ALMOST delivered to our house. Learn from us and DON'T HIRE this company.
Amazing Mover
As a company they are very helpful and easy to deal with. The drivers are top quality and are happy to help. Altogether a brilliant service, would thoroughly recommend. Well done to all concerned!
Smooth Move
Brilliant service: tracking the van's progress so helpful, communication regular and spot on, driver was friendly, greatly helpful, care taken with the items and he did a brilliant job all round. Based on my moving experience, I will recommend them to my friends and family!
Good Work!!
Effective and prompt. Great service, reliable and value for money. Awesome van driver! Everything just as expected. Highly recommended!
Well done!!
Great customer service. Arrived early, sorted the house out in no time at all and moved everything into my new place within an hour! I can really recommend Route 66 Moving And Storage LLC if you need a proper removal service.
Great Services
Arrived on time, went the extra mile to help, very friendly and helpful people. Exactly what I needed. I can definitely recommend Route 66 Moving to anyone anytime. Will use them again too!
Excellent
Good price, great communication, friendly service. Cheaper than hiring a van. We have used Route 66 Moving a number of times and never been disappointed / highly recommended.
Fabulous Mover
Punctual, quick and efficient service, great communication about time of collection. Will be used again in future. Good service. I am happy to recommend Charlie and Route 66 Moving And Storage.