On this page you will find reviews on the company Sky Van Line from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Sky Van Line – 3.1 (calculated based on 10 reviews).
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SCAM SCAM SCAM SCAM SCAM ARTISTS AT SKY VAN LINE
DO NOT TRUST THESE PEOPLE!!! Sky Van Line, a carrier (US DOT #1135941), was contracted by the broker Vanity Van Line (US DOT #3316144) to pick up my belongings on July 21st from my then residence in Glendale (CA) and move them to my new residence in Baltimore (MD). My delivery window opened on the first available date of delivery of August 9th, and is about to close this coming Thursday on September 9th. I and Josh Joseph of Vanity Van Lines have been trying to get confirmation of the delivery date since the delivery window opened on August 9th. The broker & I are working together to resolve this problematic situation, as Sky Van Line is not only putting me through a horrible move but they are causing legit harm to Josh’s business. Part of the problem is that a guy named Eli was in charge at the start of this process, and now Josh has been told a guy named Jacob is in charge. Either way, I have been repeatedly hung up on and dismissed by their customer service reps as unimportant. Thus far, Sky Van Line has subjected me to over-charging and deceptive moving practices…and as of this Thursday I expect my case to turn into a breach of contract/load hostage situation.
This is a Terrible Moving Company
Last week Sky Van Line moved my household goods from Washington State to Nevada. Upon delivery my washer, dresser, and night stand were all severely damaged. I had paid extra for the washer to be shipped in a crate and it was still damaged. Sky Van Lines has been unwilling to work with me in a good faith effort to recompense me for the damaged items. They do not answer their phones or return calls. Communications via email are unproductive and they have ceased responding to my emails. If you are looking for a moving company do not use Sky Van Lines.
Horrible experience, find someone else
I couldn't have had a worse experience with this moving company. The movers showed up looking like they were hired off of the street. They packed up my items and were off. 8 days later they showed up at my new place. The driver had hired some random people to help with the move and only one showed up, leaving them very understaffed. As they began to move my furniture inside I noticed that everything that wasn't in a box was broken. My couch, TV, TV console, chairs, bikes, piano and lamp were all destroyed. It was so bad that the driver called the owner of the company and told him he had never seen anything this bad. I filled out the appropriate paperwork for the insurance and after 4 months of phone calls and emails, I was told they would reimburse me $149 for the $5,000 worth of damage they caused. Ive spent the last month emailing the company and trying to get them to pay for the damages they caused. They have taken at least a week to respond to every email. Today I was told that they would offer me $649 and that was their final offer. Please do yourself a favor and find another Moving company. They are not reliable and do not take any ownership for the damages they cause. You are better off throwing your stuff away and buying new stuff at your new location. It will save you the headache and frustration from dealing with such a horrible company.
Extremely Happy & Satisfied Customer!
I highly recommend this company for your move. Kaila was absolutely fantastic and communicated with me every step of the way. The moving team was Daniel and Melia. They exceeded my expectations with outstanding white glove customer service plus a competitive price. They moved my family member's household goods from Ohio to Texas on time with absolutely no damage. Please consider this company.
The delivery guys where nice but the wait wasn't worth the money.
This company is okay but if you are moving cross state I wouldn't recommend them. I also wouldn't recommend them with antiques, we had an old, hand carved rocking horse and it was beaten up. Missing ears and a broken leg.
It also took them over a month to get, was to be shipped on 10/3/2019 arrived 11/16\2019.
They also gave us two boxes that turned out not to be ours..
But like I said moving guys where nice, dispatch was a hit or miss. Sometimes they helped with the status of the delivery and getting it going. Others they seemed to ignore or hanged up on us or didn't give us up to date information.
Overall, not really satiated but I give them points to wave the drop off fee.
Move from FL to CA.
During my move from Florida to California I used sky van line movers to help get my things to the west coast. The whole process was extremely stressful so finding honest & straightforward movers was my top priority. I wanted to be able to have constant contact while they had my things & my sales rep was on top of everything. If you’re looking to move, call them and ask to speak with Kaila. Super helpful!!
Awesome Service.
I found these movers through Google. I recently moved from Florida to Los Angeles and was priced based off of space rather than weight. My sales rep was very informative and helpful. It took about two weeks for delivery and once the guys got out here they totally help me out with re-fixing my new home. I hope I don’t have to move again but if I do I’ll totally use these guys!!
Highly Recommended.
I was very happy with this moving company. I found them on BBB and I am very satisfied with the service. I bought the full packing service and they handled my entire house in a few hours. Thank you !
Very pleased and happy.
I recently hired Sky Van Line to relocate my household to Los Angeles a quote that I received over the phone was based off of the items that I had. My sales representative Kaila helped me and answered all my questions she's wonderful to work with on the day of the pick up the crew did an excellent job of packing my house and loading it onto their truck. Delivery took 4 days from Texas and when my goods arrived everything was intact. Lucy from customer service called me after delivery to make sure that everything was delivered and in good condition. I was very pleased with this team and very happy to know that they take care of their customers.
Unprofessional, incompetent company failed to deliver belongings.
Sky Van Line (Mission Hills, CA) never delivered my belongings. I don't know how I could have had a worse experience. Every part of the process, from pickup, to communication, to flying down to California to retrieve my belongings myself was unnecessarily stressful. I would not recommend this company to anyone. I have had good experiences with every other mover I have used; Sky Van Line failed in the most basic ways on every front.