On this page you will find reviews on the company Smart Move Moving and Storage, Inc. from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Smart Move Moving and Storage, Inc. – 3 (calculated based on 2 reviews).
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Smart Move and Storage St Pete fl.
Would have gave a zero if possible, do not use this company!! the home page has nothing but good testimonials, not one negative, makes you think, we were renting a condo on the beach for several years, wanted to check out the area before we purchased, we decided to by a beach bungalow, and gutted the entire house to remodel it, march of this year we had a severe rain storm, and the condo just had a new roof put on it, during the rain the roof drainage was not working, we were on the 10th floor of an 11 story condo, our entire condo had 4 to 5 inches of water in it, servo pro came in and could not stop it, so we had 24 hours to move out because of the mold potential, the land lord listing agent handled it one of his clients ( Smart Move ) could do it, I didn't care because they were paying for the first month and it was relatively close to the house.
5 months later we are finally ready to move some of our stuff out of storage, my wife goes there with a moving company College Hunks, upon arriving they asked for the movers $1,000,000 general liability ins and $100,000/ $300,000 auto and workers comp and employers ins. we had to wait in the office for 1 1/2 hours for the movers to provide this before we could move, then we go back and start moving a portion of the furniture, upon opening the storage unit we see our leather couch had been gouged and torn on the arm and back, lamps and computer components just put in a box with no wrapping, several lamps and computer monitor were damaged to the point of not usable, 2 chase lounge chairs all 4 legs on both were broke right of can't be used, when the manager said that we already signed off on the release, nothing we could do, so we took picture, meanwhile the entire interaction was met with attitude and animosity, move a head another month we used a different moving company because the guys that moved us the last time said they would not go back to that place again. it would take two pages to explain half of the BS we had to put up with, in the end the police were called after she used profanity and insulted me and wife the Police officers that arrived could not believe what was happening, the owner wants to trespass me from the property, I asked the officer could they believe this BS, and they said yes its not the first time they have had to respond to that location for the same reason. I have the office encounter on video, I will be posting it it some forum. she wanted to thank me for making her famous by recording the encounter. use this company at your own risk, along with there Price gouging tactics they use once they have your stuff and give you the final bill..
Superb Customer Service.
The quote for service was on point and extremely fair. The movers took extreme care and caution with my items. The workers were consistent and did not take a lot of breaks. They were respectful and courteous. The truck was clean. I highly recommend their services. Overall a good experience and will use them again in the future.