On this page you will find reviews on the company State to State Relocation from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating State to State Relocation – 3.8 (calculated based on 80 reviews).
You can also leave a request for moving in the form below - this will allow you to get an estimate of the cost of moving in the shortest possible time!
Find The Best Movers In Your Area!
Copyright @ 2022. All Rights Reserved by HireBestMovers
Move From NJ To TX.
After a first very poor move the company promise they would rectify problems for the second and final move. The second move was worse than the first. first of all, months in advance, we requested and were promised a specific moving team. This never happened. Second, because we did not take the correct insurance option (our fault) we specifically said that we wanted full coverage for the move when we made arrangements. This never happened and when we said we wanted full coverage, after the goods were picked up, the company refused. The truck arrived the week after we were told it would come. There was damaged to packed goods, a lost piece of furniture, damage to our hardwood floor and oil stains on the street in front of our home. While the goods were being packed, I went downstairs on at least 3 occasions; on EVERY occasion , the leader of the team was on the phone obviously not assisting. The final bill was 5 times the original estimate, partially as a result of more material to move and some justified packing charges, but also because of unpacked boxes and a questionable volume measurement. The moving team on the other end was a disaster. We had arranged for a second stop; the boxes were so marked. The delivery team at first refused to make the second stop. I had to go through hoops, multiple phone calls and yelling and screaming before the delivery team was told to make the second stop. Nothing that was taken apart was put back together, boxes from the first and second move were mixed up and not put in the proper rooms. These are the facts. Both moves were very poor. Draw your own conclusions about the trustworthiness and quality of the company and its services. I will never use them again and will tell anyone interested about our experiences.
0 Stars---- Dont Use Them.
Long story short.. Cost changed at time of pickup, Sales rep was full of lies, No answers from the company as a whole, hard to get delivered, stuff was missing and really damaged, CHECK THE INSURANCE!! Read everything very carefully. The law is that they have to offer full liability unless you waive that right. In their paperwork, that they will change on moving date to over charge you, they hide the fact that you will only get .60 per pound and will not offer any other insurance. I had to travel over 1000 miles in 3 days for a personal move with my 6 month old and wanted the move to be a smooth as possible. I called the sales lady several times and asked a thousand questions. She reassured me several times that this was the best company and answered all my questions to my liking. pick up day she refused to answer calls and that started chain of events that has made me tell my horror story so no one else has the same experience. I am sickened with a company that would do this to anyone one. My price more then doubled the boxes were only half full, if that, and all my stuff was damaged or missing when I finally was able to get my stuff delivered. Now I get to take the few dollars they did give me for my claim and buy all new clothes, furniture for my daughter and a whole living room set that they neglected to deliver or damaged to the point of them not being usable, though now since they over charged me I cannot afford to do any of this besides the clothes. WORST COMPANY EVER!! I will be reporting to the Military Facilities as well!!
Would not use them again.
It was my first major move; I moved from NJ to AZ in November 2015. The sales guy I worked with, JD, was helpful in the beginning but once I put down a deposit it was hard to reach him. He quoted me a price but when the movers came to pick up my stuff, they had a different quote. Luckily, the lead mover called the office and straightened it out, since I was pissed that the rate was over $2 more per cubic feet than originally quoted; it adds up when you have a lot of items. The movers were easy to deal with. However, after my items were delivered and I began unpacking, I notice a medium-size ottomon and a few weights (2 kettlebells, 20lb and 30 lbs, and a couple 10 lbs weights) were missing. I sent the sales guy an email (and phone call) with the missing items. All he did was tell me to contact another person. I called the other contact who them told me to email my inquiries to an email address who still has not responded to me after 3-4 emails. What a joke! I still don't have my items. Print the quote before the movers get there and check that the numbers match up. Movers were great but the sales guy and customer service weren't helpful after delivery. If lose your stuff, it doesn't matter to them. Negotiate pricing since there are others that provide the same service.
State to State / Corporate Relco.
**Note "State to State" is the same as Corporate Reclocation**
Search this address:
104 South 3rd Harrison St, Harrison, NJ 07029
www.CorporateRelocationGroup.Com
US DOT: 2507756 MC: 869517
We were quoted an accurate cubic footage (cft) on 2 bed apt move from NYC to Texas, 900 cft. Upon packing of these items, we were then billed almost double for 1,600cft. Upon arrival of the moving truck, we measured our goods (exactly) in the back of the truck and based on the math and measurements- we were overcharged by over $3,000 for the footage calculated. The truck driver even signed off on the exact measurements to attest to the correct cubic footage. Not only that, after we called to complain to the company as they were unpacking to prove the overcharge, they pulled their movers from the job and did not complete the move. We have attempted to resolve the matter with the claims department with no luck, even with proof and pictures.
DO NOT USE THEM AND DO YOUR RESEARCH!! Search this website, address, etc and ensure they just didn't go under another name. They will change their name after enough people complain about their illegal activities.
Holding my Items Hostage- STAY AWAY.
I have never in my life experienced a more dishonest company and group of people. Do NOT use this company for any reason. I still have not received my items and it is months later. They won't respond to my calls or emails. I have hired an attorney and am pursuing further legal action unless my items are delivered immediately.
My items were picked up in NJ in October and were supposed to be put in climate-controlled storage for 4-5 months. I out of no where received a call a month after pick up that they would be delivering my items the following day and needed the address. I did not yet have an apartment in Georgia and they placed all of my items on a truck without an address or ever speaking to me regarding delivery.
I worked it out with the driver to deliver to SC since they were already doing a pick up in the state and I could get a storage unit for the following day. We agreed to a lower negotiated price since my move would not be delivered to the proper address. Then the owner of State to State called me and started screaming at me on the phone and hung up on me when I said I would not pay extra money to have it delivered on top of the contract, as this was their fault. In addition, they wrote an email when I booked my move that State to State is not a broker, which is a false statement and can be used against them in a court of law.
After trying to raise the total of my move by over a thousand dollars and us not agreeing to pay above the contract, they said they would not be delivering my items. My items are now in storage somewhere supposedly in Augusta, GA, but for all I know that could be another lie from this consistently dishonest company.
This company will also not allow you to pay via credit card like you did in the beginning of the move. It insists cash only and will not take your items off the truck to let you review the state and quantity of your items until you have provided the full payment in cash. They have absolutely no reason to help if something is missing or damaged.
Please don’t make the same mistake I did. They are holding hostage so much more than just things. They have my photos, gifts from my sister who passed away and so many other priceless items to me but worthless to them.
1 Mover and missing furniture.
The worse delivery experience-State To State contracts out deliveries. The driver came with only 1 mover, no ramps or flat bed. Missing furniture, no communication from the dispatcher or driver since the night of the move. JD was bery responsive in the beginning, but once the contract signed no response from him at all concerning the missing furniture. My husband and I had to help with the delivery, we paid money to move our own furnishings.
Movers.
I would give zero stars if you could. Poor would be good. Promised delivery within a week over 2 weeks, when delivery arrived items missing and unable to reach them, what did arrive is broken, rip-off. Do not walk away run, they are doing business out of a home. Lucky if there is one truck! Awful! David just refers you. Alonzo does nothing and either does Leo. Should be out of business! Believe there reviews use anybody but them. They owe me priceless items and a bed. I, do not even get a return phone calls. Lost thousands with this move with this company! They are a broker! .
Stay far away from this moving company.
I am writing this review to tell everyone please do not use state to state relocation ever. Let's start from the beginning when I spoke to a frank on April 27th and he gave me a quote of $2138.13 very nice man. I called in July to change the date after leaving several messages with customer service with no response I started dialing random extensions and I got in touch with a Robert who stated frank no longer worked there. At this point I should of canceled the move with them for not even returning my calls but I gave them the benefit they were busy per Robert. I then called 2 days before the move and again no one answered so I started with dialing random ext and spoke to a David who told me they would be there Thursday August 7th and dispatch would call me with the time the day before I never received a call and finally after leaving several messages with dispatch with no return call finally someone answered and told me they would be there on Friday between 8am and 10 am and David is in sales and he does not know the system to state what day they were coming. So Friday comes and of course the drivers do not show up until 6 pm they packed my stuff and hold me that my stuff will be to me in 3 to 5 days I was also told that by frank when I booked the move. So I started calling the company that following Monday and got no answers for like 2 days and I also emailed them nothing. So I finally got in touch with a jd and he told me my stuff was in storage and didn't I request that I said no that was on the 12th and he will put a order to take it out of storage so again I call for a couple of days leave message no answer and finally I get in touch with Alonso and he told me that Thursday I will get my stuff Monday thru Wednesday I hear nothing from him on Tuesday so I called to see what time the driver was coming and finally the driver calls me and tells me he will not be there until Thursday that is now 13 days and that I also owe $1685 when I was told 914.33 no one informed me that it would be more and he gave me Leo number I call and spoke to a Esther and she took down the message for Leo to call me off course I had to call 4 times because he never return my call after the 4th time I spoke to him and explained everything he was a rude and didn't care like the others I spoke to and he took a $100 off the price the driver didn't show up until after 6 and several of my furniture was damage and my vacuum was missing. Now I have to wait to see what I have to do to file a claim. I have pictures of all the damage. I called and spoke to Leo on Monday 8. 24 about the damages and missing vacuum he stated he would have the driver send him the pictures and call me back. I never received that call so I called and left a vm on 8.25 no return call. I called on 8.26 and spoke to Leo again he told me he has not spoke to the driver yet and Owen the driver will be in today and he would call me back. He also stated he thought it was strange the vacuum was missing because they check the inventory I told him Leo has all the pictures and confirmed the vacuum was not on the truck, I spoke to Leo on 8.27.15 and he gave me the name of the company to place the claim with. The following items were damaged 5 chest dresser Tall dresser armoire End table Dining room table and chair Night stand 6ft tall wood giraffe 4ft tall wood lion Missing was a vacuum not on truck .
Horrible Experience.
Search the owner’s number (Leo Levani) 917-771-3587 online: it is connected to another moving company that is out of business with many BBB complaints. Send your State to State Relocation complaints to statetostatecomplaint@gmail.com, as legal action is being pursued against this company. I work with inventory as a profession so I knew what information would be needed for an accurate estimate. I provided exact dimensions for every single item except for miscellaneous boxes, which they estimated at 89 boxes. Although I only used 28 boxes, the revised price after the load did not reflect it. In fact, the estimate was for 1278 cf which is 19 linear feet on the truck but my items only took up 13 feet. This should have knocked off $1,500 but they only knocked of $75.00. I called and emailed my “consultant” JD Adams but he never responded. I then talked to Alonso in dispatch and complained. He said that the final total would be recalculated when my items were restacked for delivery but that of course didn’t happen. Beyond the pricing deceit, the disrespectful comments (they didn’t realize I understood Spanish) and the urine that was left all over my toilet, they pulled a bait and switch with the delivery date. I called the day before my delivery was due in order to secure the timeframe and was told that it would be an additional 3-4 business days. I was upset because the delivery date was scheduled around a two day drive cross country for a new job and everything needed for the new job was with the movers. Also, if I didn’t call, was anyone going to communicate this to me? When I talked to JD he took zero responsibility and said: “I’m just like an airline representative. I take information and pass it along. If a plane crashes, it isn’t my fault.” Are you kidding me? I told him that we weren’t talking about death here, we were talking about scheduling issues and I wanted justification for the delay. Oh and gee, while we’re on the subject, if a flight is delayed do we get the pilot’s cell number to call? No, but he gave me the number for dispatch to duke it out with them directly. I told him that as my representative he should be the one communicating with them on my behalf but my efforts were fruitless. He told me that the delivery date was not guaranteed and that the additional lead time was in the fine print. Note: The fine print also states that they will do “everything possible to deliver at the requested date.” Well, this was breached when JD admitted that the delay was due them taking on too many jobs and overbooking. This, unlike unforeseen weather was completely under their control and they willingly blew it. One of the movers even reiterated this upon delivery as well. Fast forward to the 3rd business day and guess what, I was told that it was now 7-10 business days. Keep in mind that during all of this time I had been calling, texting and emailing to try to get a straight answer. If you actually get someone on the phone they say they’ll call you back but never do. Emails are ignored because they don’t want to put anything in writing. After I realized that delivery was going to be later than 10 business days (and the owner hung up on me), I threatened to call the police. As far as I was concerned my property was now stolen and being held against my will. This finally got their attention. They apologized for the delay, admitted that my job was extremely late and offered a discount. Ah yes, a discount. I didn’t know that it was only going to be $200 until the movers arrived so I got Alonso back on the phone. He said that he couldn’t discount more because he wasn’t making much money on my job and had to pay the drivers. I couldn’t believe that he was actually complaining to me about his profit. Awesome bedside manner. I can’t wait to see how horrible the claims process goes because naturally several things were completely trashed. Nothing I packed myself was even scratched. Everything that was damaged was wrapped and handled solely by THEM. Although this may seem like a book, it doesn’t even scratch the surface. Stay away from this company. .
Still waiting.
No delivery. I am waiting for my shipment two weeks later. Frank set us up told us it would be effortless. He said call anytime and gave us his number. I asked about packing. He said it is much cheaper if we pack the smalls. We did like he suggested. He also told us how the movers wrap everything. He asked about items with glass fronts we informed him of these items. He left the company. We got David as our point of contact. We called and he was ok. The movers came they were efficient polite and careful. We didn't put on as much as we were quoted because we were over the size we were quoted and they charged extra fees for glass fronts on furniture. This was nearly another $600. We never put on our dryer our microwave and all of our outdoor furniture. All of which was in our original quote.
The movers were to take things to NJ. They offload and combine with other loads. We expected a week to ten days. We have called David. He answers occasionally. He says people will call back. But they never do. Even David has difficulty contacting dispatch. We have been calling for 9 days. Nothing.. Nada. I am reassured they have our items. I am afraid we are never going to receive them. I keep hearing how they haven't had a complaint in 3 years. They are wrong. I've seen several online and I have only looked for ten minutes. Please just deliver my goods. I have had to replace items already. It is scary how they have things that are inexpensive but priceless to me. I can never replace my children's hand prints or pictures. From 23 yrs ago. Come on. I want the things as you promised; that's all. I hope this can be resolved soon. I am waiting for my items with a 2 week supply as they said the longest they would be is 10 days. I suspect much longer now. I am worried. They don't even explain why they haven't delivered.
Unreliable and noncommunication once they have your first half of the money upfront. They have your items and thousands of dollars and have no further communications. .
The Worst (beware).
It started out with salesmen JD and it ended up 2 thousand dollars over estimated and 4 boxes lost. Personal items like jewelry, wedding dress personal papers and computer printers. You name it they lost it. We lost not only A LOT of money from this company but more importantly they robbed us of our life time memories that money can't buy. Tried calling the NJ location where my stuff was stored and they won't even that or return my phone call to file a claim. Please don't be the next victim. DO NOT US THIS COMPANY.
You'll never get your stuff.
The most unprofessional dispatch and moving company that exists in New Jersey. Do not ever use for anything. You won't get your stuff according to delivery schedule. We contracted them for a cross-country move from NJ to California. The crew that came to pick up our house was very professional and efficient, although they were 4 hours late. We were advised that our contents would be on the semi-truck immediately to go to California. In fact, our house was not put on a truck and did not depart New Jersey for more than 10 days. We are in California now with an empty house and won't get our stuff for another 10 days. We might as well have not moved any stuff and used the $10,000 to just buy everything new here.
Be careful, you will regret your decision.
Unfortunately we decided to go with this company as we assumed that JD (consultant) and his company will continue to be as professional as the day you call them for the first time.
THINK twice!
I wish it was just money. Not that our estimate was 50% off, the delivery is another story. Just consider to book additional 10 days at hotel before delivery. The day we were expecting to receive the delivery, after 10 calls they answered and told me that they are just loading the truck and I should expect it within 7-10 days!! Based on Alonso this is in the fine print! Based on him expected delivery is 7-10 days after the first available date for delivery.. Interesting.
it seem Michael Cox (another person who experienced the same with this company) is filling a lawsuit against them. So please join him if you are in the same boat.
Bait and Switch.
I have to say that the actual moving experience was okay. They showed up when they said they would and had our things delivered in very good time. However.
Do not trust these guys! The sales guy, JD, was great to work with until it came time to move. Once the moving day arrived, he did not return calls or emails. It became apparent to me that he gave us the good old bait and switch. I'll explain.
I gave JD a list of everything we would be moving along with the number of square feet of our house and the fact that we had a basement. On the final list, the items listed were off by only three items. In addition, we had chosen to leave a box spring, patio table and tv behind. I expected JD, being the moving professional, to estimate the number of cubic feet that we would need within a reasonable variance. We would not have batted an eye if the price came in up to $700 higher. This was an estimated $2700 job and they jacked the price to $4500 once they had our things on their truck.He estimated IT FOR 70% LESS than we actually needed. When I confronted him by email and left him a voicemail, I did not hear back from him.
I spoke with Alonzo who said that the price was the price and we had agreed to it. That is not true. Any payment made under these circumstances are considered to be payment under duress and do not constitute an agreement on the final cost. He was unwilling to help so we reached out to Leo who supposedly runs this operation. He was even less helpful and became combative immediately. My wife never raised her voice but he verbally attacked her and then hung up on her. Needless to say, these guys are in the business of underbidding the price to get your business.
We are not letting this die. My wife is an attorney and we have spoken with an attorney in her firm's office in NJ who said that this type of behavior is a clear violation of the Consumer Fraud Act in NJ. We are in the process of filing an official complaint with the Attorney General in NJ.
If you have had a similar experience with these guys, please contact me at statetostatecomplaint@gmail.com. We intend to hold them accountable and put a stop to these dishonest business practices.
Terrible service after the sale.
Don't use them. They charge more than they estimate, don't return calls when there is a issue and lie about delivery dates.
Charged more than the estimate after I gave them a specific inventory. Won't return calls or emails. Basically don't care and can't deliver on there promises. Maybe I should have just moved my belongings myself with uhaul. At Least I would be sleeping on my bed instead of the floor for 3 weeks.