On this page you will find reviews on the company Texas Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Texas Van Lines – 1 (calculated based on 1 reviews).
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Unprofessional/unethical moving company.
Texas Van Lines sounded good online and in telephone conversations, but the way they handled our move from San Antonio, TX, to Jacksonville, FL, was a nightmare.
Despite a binding estimate of $2260, the final cost was $3320.25.
Although the content of the boxes we packed were intact, everything they packed arrived damaged, several boxes were lost and one of the delivery/unloading workers threatened us! "Listen to me! Hear what I am saying. Don't complain!! You hear me? Yes? You hear me?!", while waving his finger in my husband's face. Our belongings were unloaded in Florida from a U-Haul connected to a pick-up truck -- jammed, smashed and crumpled -- although they left Texas in a large moving van.
The company responded to our complaint/report and our claim for $3,507 worth of damages by asking us to file multiple reports, submit pictures, etc. .. then, after several months, offered us a $64 settlement! Beware.
Oh, they also left us someone else's large floor rug and refused to take it back. It's still waiting (four months later) -- too heavy for us to move.
This company means grief for any customer. I am filing complaints with several government offices.