On this page you will find reviews on the company Top Quality Moving Services from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Top Quality Moving Services – 4.1 (calculated based on 85 reviews).
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Excellent till the end.
Finally I got a neat, smooth and stress free move. Thanks a lot Alonso and his team for the best move of my life. I used moving companies many times and every time I was disappointed. But this tie with the help of Top quality moving service I managed to change my luck. I can guarantee that all those great reviews of this company are real. These guys are seasoned campaigners, knew what they were up against and dealt with highest level of precision. I am very glad that I moved with Top quality moving service.
Top was there for me at the last minute, thank you guys.
I was in a fix and needed to move really fast. I needed moving guys who can actually do a perfect moving job on time and with accuracy. This was where I found the service of Top Quality really relevant. The movers from this company are experts in their job. They came and moved my stuff on time and excellently such that before I could blink my eyes, they were done with the job. The speed was all I asked for and I got even more than that. Thanks for the job, I wouldn't have been able to articulate the move as well as you guys did. That's for sure. I am very satisfied and will be calling again for my next relocation.
Heavy move.
We moved a heavy load of furniture from Cool Baugh, PA to Dover, DE. From our heavy bed to fragile large art pieces, the movers were very fast, careful, on time, and so nice! I've used Top quality moving service a few years ago from DC to PA and would use them again in the future when we move in a couple years. Thanks to Eric and his team.
Nothing more can be expected.
They did an amazing job! We never thought such level of patient and care a moving company will show. They showed extreme level of care to my children, brought chocolate for them and they became friend. Beside this, they followed the time in every aspect from packing our items to decorate the inventories at the destination. Even while placing the furniture at the destination, they guided me like a professional interior designer. Wow! Their job really surprised me. I am highly recommending Top quality moving service.
Very Impressed.
I was referred to Top Quality by a friend of mine and I was very impressed by the level of customer service and how much they were willing to work with me at the last minute. My sales was the person I coordinated my move with and he was always available when I needed to talk to him on the phone. They responded to the certificate of insurance questions immediately and I had zero issues there.The head foreman was the person on the ground in charge of my move and the operation was flawless. I gave these guys a 4 hour window to move from the Financial District to Hoboken, NJ starting at 2pm on a Monday and they delivered. I underestimated the amount of stuff I needed moved and they worked with me on the spot. Again, customer service was awesome. They worked fast and diligently. I'll definitely use their team again on my next move. .
Hidden Charges and Dishonest! Stay away.
The worst moving experience ever. All through the process additional charges were being posted. No information was being provided as to we are over/not over until everything was loaded.
Original Quote was for: ~1900. Since then we have dished out over 3000 dollars.
Contract: be very careful with their contracts. The contract says one thing and sales and delivery people another. I saw a stair clause on the contract. So I questioned it. It said anything over a flight of stairs will be 75 additional. So I called the company and explained that the town home that I am moving to is 3 floors does that mean I get charged an extra 150? I was told no. The stairs have to be outside. Inside the residence it does not matter how many. Come the day for pickup at my colonial. They tell me you have an addional flight so 75 dollars extra. I said that's not what I was told. So the gentleman called the company and the manager there agreed that we are not to be charged for stairs and that was it. Come to Cary, NC and the delivery came in same issue. Although this time they decided not to honor what they had said. In short its not about 150 dollars. Its about principal. I went with them based on reviews so I thought I would also write my experience so others are not misguided.
How 1900 went to over 3000 without anything being said prior to or during the load is just absurd. To add it was also confirmed that charges will not vary more than a couple of hundred dollars anyway.
I for one will never use this company every again. I would rather pay someone 1000 extra as long as they stick with what they are telling me.
I will be filing claims on several of these and will post an update as to what happened.
Regards,.
Reasonable company.
Last month, I wasn’t able to find movers within my budget. I didn’t have enough time that’s why I told my friends to a reliable and affordable mover. At the last moment I finalized the deal with Top quality moving service. I had enough doubts on them but they have done everything with excellence. The crews were prompt and sensible. From the sales rep Lori to the foreman Alonso, everyone was very friendly. The move was completely stressed free. No unwanted surprises or hidden costs. Some furniture had to divide two or three parts; I got all in superb condition. I am grateful to Top quality moving service.
Great Reputation, I know why!
Yup. Well-earned good reputation.Hard working, honest, up front, careful with my stuff, and flexible with surprises (because who has a move without surprises?).They must have worked 4-6 hours past what they'd expected and kept a good attitude.Given the volume of things that got moved, and the length of the day (about 12 hours), I'm impressed that we only had a tiny bit of brakeage. Much better than when I've moved myself, for sure!Money well spent and a reasonable price to boot.
They surpassed my expectation.
Despite being slightly nervous about using a moving company found online, I have to say Top quality moving service lived up to all their recommendations in the website. They were easy to communicate with prompt replies to each and every query. On the big day the guys from the company were highly skilled, polite and efficient. Efficiency and reliability which are not easy to find now a days, but they exceeded my expectation in every aspect of the move! We have some heavy furniture and many other delicate items and they turned up with good quality wrapping materials, so we received all our stuffs intact. I would not hesitate in recommending them.
It was a quick and error free move.
I think the guys at Top quality moving service were brilliant! After a stressful time trying to sell our house we eventually got a moving date. We got price quotes from numerous companies. But found them to be very professional and friendly. They came the day before to help finish our packing. I found them polite and efficient. Alonso was funny with his jokes, what added some fun to what could have been a boring job. When the big day came it was great, I was getting so stressed but Alonso told me to relax. The whole thing went without a hitch and the price turned out to be better than I anticipated. We were amazed to see them work so quickly and were very pleased with the overall experience. Thanks to all the staffs from Top quality moving service.
Excellent.
These guys are really the best. They made my moving experience less stressful. They were all really nice and so helpful. There were 3 guys and they all moved really fast and efficiently. They had all of the right tools to take apart my bed and reassemble it in my new place. I can't express enough how amazingly professional and wonderful these guys were. I do recommend Top quality moving service.
Professional.
From Connecticut to upstate New York in just 2 days. It wouldn’t have been this easy and fast if this moving wasn’t done with Top Quality Moving who were the best possible choice for me. They have good prices, professional service and are trustworthy.These guys were the best at what they do, I highly recommend them from here on out.
Amazing movers.
Once the move was under way we saw how well the guys worked and that they stick to their promised deliveries. Everything was done just as you would hope and everyone was very careful with our things. Tony told us that the movers would treat our possessions as if they were their own, and they sure did. They run a tight ship over there! Again thank you to everyone at Top quality movers!!
Happy.
My family’s big great moving was done with Top Quality Moving Services and we’d probably remember this for a long time. Not only we had a pleasant time with our movers who were fun and good guys, but also they moved our things in 4 and charged us with a price that was ridiculously affordable for us. We moved from Stamford to Plymouth. This company is the best.
Loved working with them.
I used them several times and loved to work with. Top quality moving service is cheaper than many other movers. The workers were so organized and dedicated that no item was scratched or chipped at all at both end. I was very concern for my new apartment’s walls because those were newly painted. Thanks to them that they realized my feelings. Overall they did very efficient touch of moving throughout the process. I suggest everyone to hire them without any tension.