Tru Solutions Moving LLC

2 Reviews: Add Review

1. Professional

   Best moving company hands down and one of Utah’s most experienced movers.
   
   I would highly recommend using them.

   

2. Highly advise you avoid this company.

   What I order 3 hours of work for 4 men with equipment (hand truck) and boxes to pack my tv’s and appliances into a pod to move across country they were schedule to arrive between 930-10 am.
   
   What I got the packers did not arrive until around 1 pm and when my wife kept calling to find out where they were at the operators were surprised that they were not there. When they finally did arrive 3 hours late they showed up with 3 men and no equipment or boxes. They were told they were unpacking and not loading. Fine my wife calls and the individual she talked too is rude and unhelpful and offers to send another crew out tomorrow which we cant do because moving across country. So great off to Lowes I go to buy a hand truck and some boxes for T.V’s. less than 2 hours later the movers are sitting in their car in our driveway with nothing else to do or so they say. We spent another hour finishing loading the pod. They destroyed the trim in one of my rooms and were late and unprepared for the job we had for them. Great no issue if they had charged us correctly. They charged us the full rate they quoted us for 4 men and equipment and when my wife called they did not answer and she left a message. 2 days later I have to call 4 times to finally speak to someone and apparently they only overcharged us 100 dollars.
   
   4 men, equipment, boxes for 3 hours 725 dollars.
   
   3 men, 3 hours late and totally unprepared to move my stuff for less than 2 hours 625 dollars factor in the equipment I had to buy for them to do the job and it’s the same price as above.
   
   I am having to go through my credit card company to fight this fraud of a company. Do your self a favor and go somewhere else.