On this page you will find reviews on the company Unified Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Unified Van Lines – 2.8 (calculated based on 19 reviews).
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Fraud: Buyer BEWARE.
I signed a contract and made a deposit for a move from CA to CO. Once they received my deposit, I was unable to reach anyone via phone, email, the website contact request to address my questions about the move. They never returned my calls, voicemails, emails, and web contact requests. I called 10 times in one day. You can never reach anyone when you call the toll free number, it always goes to voicemail. I was unable to find a corporate headquarters to contact. The DOT# 3113891 on a contract was not "active".
I sent several emails canceling my service due to the inability to reach anyone. The email stated in the contract to cancel was invalid.
I had to hire another moving company and never received any refund and was forced to pay a deposit for services not rendered.
This comapy is a fraud- Do not use them.
This company is a fraud. They take your belonging (sentimental and expensive) and your money and they don't deliver. No one ansers the phone. The salesman was a Max Silverman who sold us a bill of lies- No one has contacted us about our belongings. I found that the U.S. DOT FMCSA wrote that the Reviews are fake. Below is what was posted at NationalMovingReviews.com. If you have not received your belongings file a police report and a consumer complaint with the US DOT FMCSA. This website should also ban them or verify with DOT that these people are a fraud. My Moving Reviews you need to alert people to this scam. The 4/5/3 star reviews are fake. Also when you go to the company's website notice the typos at the bottom of the screen it is a sham. And I hope the government arrests every single one of them for all of the harm they have caused unknowing consumers.
DOT FMCSA Verified
All good reviews for Unified Van Line likes are fake
All of the 5-star, 4-star, and 3-star reviews for Unified Van Lines are fake. The company's operating privileges have been terminated by the US Department of Transportation.
A federal indictment is pending against the owners of the company.
Real performers.
Unified Van Lines are performers. They do and not try. They excel at what they do and that is why I have remained to be their loyal client ever since I knew them. They have worked for me on a number of relocation projects which all turned out successful. Each and every relocation was professionally handled with due diligence and care. They ensure that all my properties were safely moved without a single hitch. That is why I love them. I recommend them. If you are out for a whole new relocation experience, give them a try. I like it when I am accorded quality services. I like it more when that is done at very cost effective rates. I really do not have an idea who might have leaked all that to Unified Van Lines because that is exactly what they did to me. They ensured by all means that I was given real value for my money. I was even tempted to think that that I got more than I deserved. The experience was truly awesome and I must admit that. I recommend them to anyone who wants exceptional relocation services accorded to him.
No one like you.
I have hired out a couple of relocation companies in the past. As such, I have an idea of what to be offered reliable relocation is all about. I can confidently say that Unified Van Lines relocation services are undoubtedly reliable. They have assisted me move out on two different occasions and all of them were great. Honestly, I recommend them. I always know it is right from the start when I land on a good deal. I have dealt with a couple of service providers and I can tell when someone has offered me a great deal. The one for Unified Van Lines was genuinely great one. The discount was great and the subsequent services were amazing. The relocation was a fairly easy one and within a short time, I was comfortably settled in my new apartment in Colorado.
Worst movers EVER.
Moved from FL to WA. Got a quote from Bill O’kefe who lied about everything. Got a quote over the phone and several times asked for a home visit to verify the price as it was much lower than other quotes. We we’re told that the price was locked in and no need for a home visit. On moving day movers show up late then after loading 3/4 of our stuff we find out the price had more than doubled. Were on a time crunch so had no choice but to proceed. Fast forward 2 month’s and untold phone calls with either no response or “sorry, its still in FL and it hasn’t been scheduled by dispatch. (We were told our things would be stored in Seattle). Finally got a call at 2:30pm that our stuff would be delivered the next morning and if we couldn’t be there or couldn’t pay the full amount our things would go to storage and it would be an additional $1500-$2000 to get it back. Our issue was that since we had been living out of back packs for 2 months we had been forced to purchase other clothes and that had cut into what was set aside for them. We did get out stuff but they broke several things and then repackaged them in their own boxes and tried to blame us for it. Stay away from this company. Also David in dispatch was extremely rude and unhelpful. Would give 0 stats if possible. Last note, only time we ever received any calls back was the day before the delivery and the day of to make sure we could pay in full. All other messages were ignored.
It was all different!
I once relocated from Georgia to Alabama using a certain relocation company. It was so long ago and the experience was not such a good one. I was afraid of going through the same ordeal when I was given a transfer to Iowa. I kept wondering how I would facilitate the relocation within the short period of time I had. I was needed to report by Monday and I only had the weekend to sort everything out. Unified Van Lines told me otherwise that it was never too late. I was settled in my new residence on Monday and appreciations is all I could offer. You only get to realize what you have been missing when it finally arrives. I thought of that when the Unified Van Lines crew was leaving. I had no idea that such an efficient team of relocation experts were available. I had been used to settling for average movers and I was quite comfortable with the idea. When this company came into the picture, however, everything changed. They had brought home what I had been missing all along; the fun that comes with moving into a new environment. Now I know what to go for, I will not settle for anything less.
Very professional movers.
We searched and did a lot of homework choosing a mover for our 4 bedroom house from Fl to Seattle WA. We were concerned since it’s a very long trip and had read and heard many scary stories about different movers. We chose Unified Van Lines based on our research and our first discussion with the representative Jerry who was very professional understanding and patient.They were not the least expensive but reasonable for a move of our size.We have a lot of heavy as well as delicate items that required special handling and when the movers arrived we were paying attention to how they packed everything and were impressed. Just want to say that everything went smoothly from start to finish from packing to delivery. Communication was very good and consistent which helped to calm our nerves during the transport. I have and will if asked to, recommend Unified based on a great moving experience.
Scam Artist.
This company is a scam stay away. They will steal your belongings. After they load the truck they will disappear with your money and furniture.
Unified Van Lines, Baltimore, MD.
This is easily the most unprofessional, unreliable, unethical and frustrating company with which I have ever worked.
* They were 3 days late picking up my furniture - causing me to miss 2.5 days of work
* The estimate to move my furniture is $1000 more than they originally quoted
* What I was told by the moving coordinator was very different from what the movers told me when they picked up my furniture and their dispatch services since . For instance, I was told that my furniture would be stored for up to 40 days for free. Then they started calling me and telling me that I owed them $850 for storage or they would auction my furniture. I got that straightened out - no storage fees.
* They never return my calls.
* When they do call, I cannot understands the caller - poor, static service and callers who really have trouble with English - Russian I believe.
*It has been 8 weeks. Since about day 30, I started trying to arrange delivery, and I still have not received delivery of my furniture.
*This furniture belonged to my deceased mother and father. It is very important to me - especially since several of the framed art pieces was painted by my mother.
**Do not use this moving company - Unified Van Lines, 1101 Wilso Drive, Baltimore MD 21223 **.
Thank you guys!
Interstate move from Texas to Florida
My name is Bill. I am 69 years old and I am not one of those guys who writes reviews, but let me tell you these guys exceeded my expectations. I am an old man and stress is definitely not what I need. That's why I want to say thank you guys for keeping me out of stress. They are very respectful. First of all their main girl is an old school lady .She knows how to communicate with older people .Very polite and respectful way to explain things .She was the one who answered my first call and discussed my first steps for my future move. She explained me how risky to deal with brokers and companies which just opened recerently and trying to overcharge people for services .He educated me on how to check if the company reputable online. I told her I will call her back after my research, and I did after I saw multiple reviews with pictures which amazed me. These guys definitely know what they doing. Even they have 5- 6 bad reviews I decided to go with them ,because I clearly understand, that even biggest companies have bad feedbacks and all they do they pay tons of money to IT people to maintain their reputation . This is moving industry and companies who have perfect reputation ,they either brand new or don't have any activity at all. I know it ,because I used to be business owner myself.
It was the right choice .I called next day and told her I want to reserve my move . She told me I called right on time ,because it's a pick season in their industry and they had limited availability. And that's right ,anytime I was moving summer time it was a whole problem to find reputable company. She transferred me to one of their relocation coordinators . Her name is Lisa. She provided me with a very detailed information and adviced me to choose their full packing option because I'm and older man and it would be extremely difficult for me to pack my belongings. It was a very good advice and I realized that when guys started packing my stuff. No one else in my moving expense wrapped my future and belongings like these guys did.They had all necessary materials and equipment on the truck. I was worried about my curio cabinet, but they made nice crate for it. My tool box was extremely heavy and they handled it easy. My entire house was packed and loaded in 12 hours. I think they were very fast. I have 5 bedroom house full of stuff. Their supervisor Stan organized the process in a very professional manner .All six guys worked very synchronized like Swiss watch .They all new their responsibilities . Some of them were wrapping, others taking stuff to the truck. They had a very professional loader. He made it look like puzzle. Stan was labeling and doing description. We had a very good lunch together. I ordered some good food from Italian place I know. It made them even happier and very thankful. We had a very good atmosphere and finished the job quickly. We shake our hands and I gave them a few extra dollars.
I told Lisa my first available delivery date was in 2 weeks and she promised me it won't take much longer than that. I got to my new place in Florida in 12 days because I had closing on my house and on the day 15 delivery crew arrived . These guys completed their job in 5 hours .They placed everything where I asked them to. I checked inventory .Nothing was missing .Had a small damage on my book shelf, but this was Ikea, cheap furniture. I didn't care. Overall great experience ,very professional approach , kind ,intelligent and hard working people. Thank you guys!
Very Good Job.
I just moved to Florida from Ohio and after getting dozens of calls I chose Unified. I spoke to Michael and he was the only one that didn't pressure me. I'm a 67 year old woman who just wanted a safe move. Michael was very kind and walked me through everything making it so easy. The only thing was the truck broke down and delayed me for a day but the next day they showed up. The guys were very good and Sam said he has been doing this for 15 years. They all did good. My things arrived a little over a week later but happy to say nothing was broke. Thanks Michael for all your help. I have already sent my friend and I reccomend Unified if you need movers.
5 stars.
I’ve moved a few times before and the most recent move was from FL to MA. I booked Unified , two trucks and 7 guys loading driving and unloading, plus packing services as well. Alex’s crew did a fantastic job. Overall Unified were very professional. The estimate for the packing materials and labor was a bit off, but not significantly, and it was worth the cost because everything arrived to destination intact. Highly recommended.
Stolen Stuff.
They picked up our belongings and we never saw them again. They won’t pick up the phone. We filled police report today they stole all my handicapped sisters stuff, wheelchairs, supplies. Every single thing she owns is gone.
Fake company.
They pay fake websites like kudzu to give them made up reviews. they get 5 star reviews yet they have no way to be reviewed on google or yelp. they lied and stole our furniture and noone will answer the phone.
Terrible service from a bunch of liars.
Sales person was initially helpful and friendly. We got a quote over the phone and was advised that if needed someone could come out to give an accurate quore for a cross country move. After requesting a home visit to ensure our $3,000 quote was accurate. We were assured no home inspection was needed and the quote was accurate. On moving day, after having most of our belongings in the truck already we were advised it would be an addition nearly $5000. We reluctantly agreed due to a time crunch to get to the west coast (from FL). Its now 6 weeks later and after several calls with no return call back from Bill O’Keefe, our salesman and only lame excuses from the dispatch dept we are still waiting for out belonging. Been living out of a backpack for 6 weeks now.
NEVER USE THIS COMPANY AS THEY LIE AND DON’t RETURN CALLS. Unified’s website shows 5 out of 5 stars but no other sites come close to that kind of high reviews. Just another example of what kind of company this is.
BTW, they still have our stuff in FL with a possibility of us waiting ANOTHER MONTH before we receive our belongings.