On this page you will find reviews on the company United Best Moving LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating United Best Moving LLC – 4.8 (calculated based on 38 reviews).
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They're the best!
The crew are amazing. The service they provide is fabulous and quite reasonable. If you are looking for a team that you can truly trust with your things they are your people.
Great service!
Exceptional moving experience I have ever had. The crew were professional, courteous and very dedicated. I was surprised at how quickly they went from start to finish. I would not hesitate to recommend this company!
Professional company!
Professional and flexible. Their crew showed up earlier than promised which was amazing. Extremely ethical and kind movers, not to mention organized and knowledgeable management.
Terrible and Overly Incompetent Employees
Trying to coordinate with this moving company and storage company has been an absolute nightmare.
I had to move around my appointment 3 different times trying to coordinate a time that worked for both the moving company and storage unit (the storage company requires you make an appointment for a 3-hour window).
The reps at United Best Moving are incompetent. I talked to three different people trying to confirm the date and time which had to be moved to accommodate the storage company. They kept ensuring me they were recording the info, yet I got a confirmation call the day prior to the original CANCELED date and I had to once again explain that the appointment should have been moved. I also provided my dad as a point of contact since I would be out of town before the movers had a chance to get my stuff, and I provided his name and number to two different people. Yet this was never recorded for some reason.
Well today was the big day. I got a text from a driver 4 hours before the scheduled time confirming he'd be there in an hour. I questioned how he was given a time of 9 am when the appointment was supposed to be for 12 pm. He then called the office to check in then texted me the soonest he could show up is 2 pm. I said that was fine.
THEN I get a call at 1 pm from the moving company stating that the driver canceled on me last minute and they didn't have a backup driver available. The woman on the phone advised me the earliest availability they have is Wednesday, but they couldn't provide me a time. She said she'd let me know tomorrow. This is clearly an issue because I need to be able to accommodate the time with the storage company. She also didn't have my dad's info written down even though I'd provided it to three different people. I'm not sure where they're finding these employees.
The storage company normally charges a $100 rescheduling fe. Thankfully they agreed to waive it based on the situation being entirely out of my hands. However, the earliest availability the storage unit has is January 17. So now I have to - once again - go back and forth between these two companies hoping to find a date and time that will work for everyone. Not to mention I'm already out of town and without my furniture. We've been sleeping on air mattresses and have no drawers to store our clothes and such.
If I ever move long distance again, I will NOT use United Best Moving. I'm actually THIS close to calling them up and trying to get my deposit back so I can pursue a more competent moving company.
Great job!
We highly recommend these guys! The owner is very professional and took care of securing our move at the date and time we wanted. The movers were AMAZING! We've experienced different companies and they were the best we've had!
Recommended!
The owner was very kind and explained everything so there were no hidden charges on my moving day. I filled out an inventory form in advance and that was that. The move went quick and smooth!
Highly recommended!
These guys were awesome from the conversation with the owner to the punctuality of the movers. Totally worth the money. Five stars all the way!
Great work!
These guys did an amazing job. We hadn't packed a thing! They packed us up, moved us, and made it all stress free. Scheduling was smooth and their prices were reasonable and they were friendly too.
Best movers!
They were useful, enthusiastic, squeezed the sum of the kitchen and extra space and wrapped everything, recollecting furniture for plastic or paper, so nothing was broken or scratched!
Highly recommended!
The group was quick, cautious and expert. I was paralyzed by how rapidly and proficiently they took care of my stuff and the interaction. It was tranquil as far as possible. Enthusiastically suggested.
Professionals!
One really great thing is that they disassembled my master bed and put it back together when we shifted to my new place. They put everything like I wanted it to be placed, which saved me a lot time. I've used a couple of other moving services in the past few years, and this was the first I felt was worth the money.
Best movers!
Professional, courteous, efficient, fun, punctual and they are nice guys too! An excellent decision. They got all our stuff safe and sound from the old place to the one. Our highest recommendation.
Good job!
The moving crew of this company was spectacular from start to finish. The staff was responsive with quotes and information and super accommodating. Highly recommend the amazing crew!
Recommended!
This company crew was pretty friendly and easy communicating. They even helped us to handle many small items. Highly recommend this company to all my friends and family!
Great service!
The crew from this company was truly exceptional. They were so fast, efficient and careful with our belongings. We would use this company again in a heartbeat, I really can't find the words to express our gratitude.