On this page you will find reviews on the company US Movers and Relocation from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating US Movers and Relocation – 4.8 (calculated based on 40 reviews).
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Recommend these people!
They showed up on time and were super friendly and fast. It was extremely hot that day and they still managed to do an amazing job. Even when there was a mix up about what truck was being used they didn't miss a beat. They didn’t even take a lunch break or something.
Thanks, guys!
The movers made the toughest part of moving simple and stress free. The two guys came before time and took everything I asked for plus an air conditioning unit and a few boxes of clothes, since they had extra room in their van. Can’t recommend these amazing guys enough!
The crew were absolutely amazing
They arrived on time, were very friendly, and worked pretty quickly through a decent sized job, particularly because there was a long walk to my new apartment unit. Very happy with the service, and I would easily recommend to anyone.
Surely recommend!
I'm not one to gush with praise, but this company and each one of the movers went beyond my expectations by miles and miles. The movers were amazing and made the move seamless. They were extremely nice, fast, and efficient. The whole move was completed in 5 hours. Extremely happy and satisfied with them.
One of the best moving companies ever
We hire them to move our restaurant equipment to our location and we were so surprised that how they lift and move all those very heavy equipment without any problems. They took care of our stuff and shifted all the luggage to the next place without damaging.
Highly recommended!
The crew and customer's head were available to answer any questions on the phone. The move was scheduled for 3 PM on Saturday. They arrived right on time and got to work. I wasn't quite finished packing and was in a bit of a tizzy, but they did not rush me and were very helpful and friendly.
Excellent Service!
I cannot say enough good things I have encountered while working with US movers. The team of 3 movers came to my place to move my stuff which was already packed by me. They took around 30 minutes to load the truck and around 45 minutes to unload the truck. Everything was settled at my new place without any damage or any other issue.
On moving day, everything went as per schedule
Prior to the move, the representative from US moving company. The movers came over to do a walk through to understand how much time, personnel and packing resources would be required for the day of the move. They gave me a quote for that.
They were very professional moving company
From the time of pickup, through the transport, until the final drop off, they made sure to maintain a consistent pace that got the job done. The moving crew has been extremely professional and reliable to do business with nothing was destroyed or broken during this move.
They really worked very hard for my move
The movers were extremely professional and efficient. Movers arrived on time. Total move took less time than i anticipated, and they made certain to ask me where i wanted things moved rather than just unloading and leaving. I will definitely use US movers services for my next move and highly recommend them for anyone looking for great movers.
Excellent Service.
My husband and I moved from Chicago to Texas and we had a four bedroom house. The people at U.S.Movers came out and did an inventory of all our furniture. They later sent a quote which was competitive with the other moving companies, however, we were promised direct service unlike any of the other companies. Our furniture and items arrived in three days and everything was in perfect condition. I will definitely be using this company in the future.
Do Not Hire This Company.
I went with them because of Zula's promises and lower price. Big mistake on both counts. Here's what happened:
Scheduled start at Chicago address: 9 AM.
Actual start 10:30 AM.
Promised: 4-5 wardrobe boxes.
Actual # of wardrobe boxes: none -- driver had to buy at Home Depot (see below).
Truck arrived with three men who were exhausted from previous day's job which had gone on until early morning hours. Truck had brake problems so the driver dropped off the two guys and went to pick up replacement truck as well as buy promised wardrobe boxes. He did not return until 2:30!
Truck finally loaded at 4:30.
Promise: arrival in Milwaukee at 7:30 (they needed to stop and eat, perfectly reasonable).
Actual arrival: 8:30. They blamed delay on traffic; I'd just driven the same route -- traffic was light.
Crew was energetic but exhausted and not professionally equipped or trained; they also took many, many breaks.
To continue the saga, unloading started at 8:30 (in the dark); by 11:30 they were not finished and were taking another of their frequent breaks. My two daughters and son-in-law start carrying boxes just to get things going.
Finally finished at 1 AM -- that is correct; 1 AM!
Crew complained about both the pick up situation and the drop off . I explained to them that I had told Zula in exact detail what to expect: two-story, four bedroom house with third floor office at the Chicago location, going to a third floor walk up condo in Milwaukee.
They started to reassemble futon at 12:20 AM. (making considerable noise) and I said we would do later, but they left with the hardware! The frame can't be reassembled and sits in pieces on the floor. They also bent the interior frame of the sofa bed. I filed a claim -- still waiting for a response nearly four weeks later!
Zula said I would be very happy with the move. I was not happy in the least and wished I'd paid the extra money and hired a better mover. And as I said, I am still waiting for my claim to be settled.
BEWARE - Not able to keep up with business!
I hired US Movers based on all the good reviews and Zula’s promise of a stressfree move. I’m sure this company was good at one point based on all the reviews, but my experience was an exhausted, overworked crew of movers that cut corners to try and make it to the next job. They finished in mpls at 8:30p and had to move someone the next morning at 7a in Chicago. Over half of my boxes weren’t labeled resulting in boxes in wrong rooms. They tried to leave a third of my items in the garage. I had to open boxes and forcefully direct them to do their job. This is very outside my comfort zone. On top of that, several items weren’t even wrapped resulting in a large damaged custom painting, wrecked grill, shattered art frames and this is not covered by insurance. My brand new floors were scratched and walls nicked and scuffed. I expect some of this during a move, but it was obvious these guys were trying to get the move done as quickly as possible so they could get on to their next job. They told me Zula pushes them really hard and they never have enough people. I reached out to Zula after the move to express my concerns. She never replied. She did eventual reply to follow up email for the insurance claim. Looks like I may get around $100 for all these damages. I believe they’ve outgrown their capacity. Think twice before hiring them. I don’t want anyone to go through what I did.
Recommend this Company.
Moved from IL to MN and used US
Movers and Relocation for my move. All my furniture was delivered the next day and the movers worked incredibly fast. Definitely recommend this company.
Excellent service!
I used US Movers & Relocation for my last move and I received excellent service. Tom helped me out and explained everything what to expect during my move to Texas. I couldn't being happier the way the move went and how hard movers worked.
Thank you US Movers.