A Team Moving & Storage

29 Reviews: Add Review

1. Nightmare.

   They quoted 1400 total for my move in the behinning.. by the time I got my furniture it was over 1800 plus storage was extremely expensive and the you lie a lot. If you choose this company be prepared to lose some sleep over a nightmare. The movers were a day late, most of the damages were small however everything they took apart was either not reassembled, or screws were loose.. like on the bed.. as well as screws missing. A month later I am still peeling tape and wondering where screw are to things they disassembled as well as looking for a way to fix where the paint was either scraped off from being drug or taped directly on to the paint. I took pictures of the damages but there is no where to post them. They can't honor their contracts if you are moving out of town. The man over storage calls and harassed you as early as 6 am and is very volatile and dishonest. He looks for ways to charge Extra and will hold your things hostage. My suggestion is to run for your life from these people. There is so much more, but I would be writing an essay. Just know that cheaper is not better.

2. Very Bad Service !!

   I had spent over 3 months in the hospital just before this move so I still had a broken back and wear a brace. I could not finish the packing. I was told that they would give me a discount since I had been in the hospital and still had broken back. I did NOT get any discount. They never told me that I had to pay over $1600 to the guys who delivered my furniture and things. I have a broken antique lamp and another broken lamp. My Lazy Boy recliner is broken and it is new. They lost a piece off the back. My sideboard for the dining room is broken, the top comes off.

3. Never showed! DO NOT USE!

   I scheduled a move for the 31st of the month, paid a $50 deposit over the phone. The sales lady who booked my move promised that they could get it done that day between 4-5pm. They never showed up. They didn't answer the phone or call me back. I started calling at 5:15pm. Apparently, they left early and didn't bother to call me.
   
   When I spoke to "management" about it a few days later, he said that they only work until 3:00 on Saturdays. Their website says 6:00. He told me he'd have that changed. He said he would refund the $50 deposit but didn't care that the apartments were charging me for not getting moved on the 31st. He was Very rude and came up with a lie for each of my complaints. He did not care to have a satisfied customer. Do not use these people!

4. Do not use this company!!

   THIS COMPANY IS WORSE THAN HORRIBLE!! Extremely slow and lazy movers!! I wish I'd read these reviews before using them! It took them 6 hrs. for a move that should have taken 3hrs. max! If they worked more efficiently and cut the smoke breaks/ cell phone talking, maybe the job would have gotten done quicker. My mother and I started moving things also to speed up the process. On top of everything else, my furniture was just dumped in the house ( my mom and I placed it in the correct areas). They charged me twice the original amount bc of the extra 3 hrs. It took THEM to move my things. They also forgot pieces of my bedroom furniture, which I've been waiting 3 weeks for them to bring to me. They would schedule a time to bring it, and then never show up ( this has happened 3 times now)!! PLEASE, PLEASE, PLEASE stay away from this company. They are NOT trustworthy, reliable or professional!! Using them resulted in the WORST moving experience of my life and I've moved at least 6 times prior to this. This is not a COMPANY, it's a HUSTLE!! Be aware!!

5. Good experience.

   I was pleased with my moving experience. The movers were on time, fast and courteous. They finished the job in the time quoted to me. They honored their price quote and had no hidden charges.They also wrapped my furniture well to protect it during the move. I would use them again with no hesitation.

6. Poor Business Practices.

   Signed a contract to deliver bedroom furniture (minimum load) for $1,200. All was well until they got my furniture. Felt like I was being held hostage. Very unprofessional. I gave them copies of my driver's license, my VISA and a form giving them permission to release the furniture to my sister. I informed them I would not be at the delivery point. "No Problem". But there was. The driver couldn't deliver until he got his final payment. I called the company, they wanted another copy of my driver's license and Visa card. I told them they already had a copy in my move folder, I was on the road in the middle of nowhere and I don't like copies of my personal info floating around. She backed down but e-mailed a form to fill out authorizing the final amount to be paid on my Visa. The form had personal information for another person filled in and I couldn't edit it. I immediately sent back an e-mailed asking if this was how my information was going to be used - even had the card's security code listed.
   When the truck showed up at my house, driver couldn't make the turn. Demanded $1,000 cash from my sister?? It was a Sunday and no way I was falling for that. Driver asked me what to do. I told him that was his problem, not mine. I tried calling the office, but closed on Sunday. Long story short, he took my furniture to a warehouse. It cost me $550 to get it shuttled from there to my house, almost half the cost from Texas to WA.
   Woman I talked to in the office google where I lived and said the truck couldn't make it. When I asked her why it wasn't googled first, she said she would be making changes. When I asked her about the company's handling of private information, again she would take care of that. When I called to complain about why my night stand was taken apart and not put back together, she'd investigate but of course I heard nothing back.
   Pick another moving company, there are many to choose from and this business is just not worth taking a chance on.

7. Poor service.

   Move was from Kilgore Texas 2 hours from the new home destination. I was told they would leave the DFW area around 6am which would have put them in Kilgore at 8am. They arrived 2 hours late at 10:20. Two trucks were sent and I requested that the first truck be sent ahead as soon as it was packed. They did not complete the job until 2:30 am the next day. There were broken items including an expensive backyard fountain and items left behind. There was a desk that was placed in the wrong place and I needed help getting it moved. They refused to send anyone. The primary issue is that they did not tell the truth. The office said they would send the first packed truck ahead of the other, which they did not do. The supervisor of the moving team kept assuring me that they were only 45 minutes from finishing, which in actuality took another 2 and a half hours. After paying over $4600 and a $500 tip, I expected much better service. I would never recommend this company to anyone.

8. Dishonest contractual agreement.

   Check carefully before signing any deal with this firm/the phone conversation sounds wonderful, but reality is another world for this moving company/the commitment that was agreed to was changed and despite the submission of the 48 hrs (written cancellation) the company refused the refund request so that became a nice manner in which to pick up the money for no service rendered.

9. Very Poor Moving Service.

   This really should be 0 stars. The service from A Team movers was horrible. They promised delivery in 3-4 days once I called them with an address. It was more like 3-4 weeks. I had a few extra large items that I was unable to get rid of that weren't on the original bid and I knew the cost would go up, but with those items they doubled the bid which seems dishonest to me. The foreman also kept trying to count an extra bookcase that didn't exist. They were only going to charge for packing supplies that they used, so they made every attempt to use ALL the packing supplies by wrapping everything in about 3 layers of bubble wrap. The team was Hispanic and only the foreman spoke English. He was pretty shifty, joking about commission with the packers. A Team said they do nationwide moves but that was a misleading lie. Actually they contract with truck drivers and the one that delivered my stuff must have had a dirty truck. There are black grease spots on my mattress and several other items, even ones that were wrapped. He left a huge pile of trash (boxes, tangled lumps of tape, bubble wrap) in my driveway and refused to dispose of it. He hired some local guys to help unload; they were lazy and left several boxes in my garage that should go upstairs, and a box or 2 upstairs that should be in the garage. The Spanish speaking packers had not labeled the boxes. Several of my items arrived damaged. So far I am missing the footboard and siderails to my bed, my coffee table (only the glass top arrived), and my daughter's violin is missing. They did not assemble my bed because of the missing parts. My dresser mirror has tape stuck to it all the way across. They left my mattress and box spring leaning against the wall. I really regret using this mover. I DO NOT recommend them! Someone said that for what I paid them I could have moved to Japan! For $10,000 they should have been much higher quality and done much more. Do not use A Team Movers!

10. Worst company ever.

    This company tells you what you want to here at first they said they have professional movers and they are illegals that they pay for the day . They had one person who could speak English  they told me they would work better if I gave them a large tip  so I felt I needed too so I gave them 300.00 for a tip and bought them lunch . They packed used grease in a crisco container and it got all over everything in that box and 4 other boxes . They took my glass Christmas ornaments  that I had stored in a large tub and did not even bother to wrap them . They punched holes in our box springs so they could carry them easier. Ect ect .. We had our stuff moved from frisco , tx to deer park New York . We had to have it stored in Texas with them until we found a home in New York . They gave us 3 months free but we needed 5 months and 1 day they charged us 1500.00 a month for storage and for that 1 day they charged us another 1500.00 . I called to get my stff moved and was told they did not have a truck available . Well that was fine since we couldn't get into the house yet well I get a call Thursday night and told my stuff is here where do you want it . We had no place to put it and we had to see if the owner of the house would let us put it in the garage of our new home and luckily we could . But the a team charged us 500.00 to hold the truck over night . Then they only would take a money order for the money we owed them since they did not trust the movers  they threatened to take our stuff back to Texas so we had to pay for a money order and this was like 10,000.00 more dollars.. This is not a lignite net company and I am going to contact the better business bureau and who  ever will listen they offered me a big 300.00 for the 7,500.00 we had in damages and mental anguish . If anyone else is upset like me please contact me I want to do whatever I can to stop this company from abusing other people. DO NOT USE THIS COMPANY  and if anyone has Donald Trumps # please let him know  my email address is Brenda.laplante@gmail.com.

    

11. Terrible company.

    This company is horrible!! Do not use them. I moved from Dallas to Florida was suppose to get my items in 7/10 B.D's. I received my items 30 business days later. Some of my stuff was broken, glasses shattered, even my bedrail was broken in half. The staff Jazimine and Cecelia never called back, could NEVER tell me when my stuff would be delivered. They didn't care, the manager "jack gold" SUCKS!! He did nothing! This company needs to be out of business. Don't be fooled by the reviews. They offer people $150 to take down their bad reviews.

12. Horrible company.

    This is the worst campany ever, and I very had a few bad ones. They lshipped my things to other states, broke things, lost things, was a month and a half late with half of my things. They lied to me the whole time, tried to give me a measly $125 for the mismanagement, but when I went to cash the check they had stopped it. Then deducted the fee from my settlement, but wouldn't reissue a check until I signed a new piece of paper agreeing to their terms. I still hadn't even gotten all my things at this point. Stay far away!  If I could have found a way to shut them down, I would have. .

13. No Regrets, they did what they promised.

    I called them and they had very Friendly customer service. They came the next day, on time, and began wrapping all of my furniture in blankets and bubble wrap, to ensure that it would not break.  They gently loaded everything into the truck, and drove to my new office, which was in Dallas. They arrived fast and began unloading the truck. They put everything where I wanted it to go, and My expensive Plasma TV and High-end Computer were in perfect condition, along with everything else. Their price was very reasonable, and I highly recommend these movers!
    A Team is the Best.
     
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14. Amazing first experience!!

    I needed help moving a 1 bedroom in Houston to a house in Dallas and took a chance on A Team Moving &m Storage.  I scheduled and confirmed everything with them a week before the move.
      2 guys showed up with a truck and started moving our belongings.  We had a 2 piece couch and a glass and wood credenza that weighed a ton but they were able to move it carefully. At the end, they gave me a fair price and I tipped them well since they were friendly and upbeat the whole time even though it was their last move of the day.
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15. Such a Good Company.

    Outstanding! Second time we have used them. Had to move my mom from one assisted living facility to another one. They worked with us on the critical move date. Arrived early & had to park on the street and use an elevator inside the building. Efficient, clean, polite and treated her stuff like treasures. Not a scratch or scuff. Would highly recommend them to anyone! Absolutely the best! I have used them a couple of times, and they have always done an excellent job. As in the past, they were on time, very polite and extremely efficient. Everything they promised me about our move happened just like they said it would. In addition, I appreciated that the guys were clean, well mannered and considerate. Thank you A TEAM I will call you again when we move out our storage unit and I will recommend you to my clients and friends! helpful, very hardworking young men who moved my goods so quickly I was shocked. They seemed so well trained they made it seem easy and fun. I will recommend them to everyone I know who needs help moving and wants a trouble free move with no problems and risk to my possessions. FANTASTIC!! I had 3 movers show up exactly at 8am at my downtown apartment with no parking, and they sat parked for 30 minutes in the middle of the street, waiting for a spot to open up. They worked FAST and CAREFULLY, and were able to complete the job in the quoted time frame. They actually arrived before I did to my new apartment in Dallas. I plan on using them again for my next move into my new house I just closed on.
     
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