On this page you will find reviews on the company All Services Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating All Services Movers – 3.3 (calculated based on 86 reviews).
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All Service Movers Inc.
Overall this process was a huge disappointment. On the bright side, the pickup movers were professional and seemed to care about our goods while packing them and the packaging that was done. After the goods were in the pickup van things began to unravel. I didn`t agree with the cubic footage but the movers wouldn`t change the cubic foot amount. After the pickup crew leftI noticed a large amount of fresh oil stains on our concrete driveway, a damaged door, and several tape rolls and pieces of tape laying around. I had to try to clean the oil stains but all of my cleaning supplies were on their way to Kentucky. The delivery driver was very unprofessional. He smoked on our porch and in our garage. He used vulgar language. He was also unprepared. He apparently sent a craigslist ad out to get help with the unloading, but only one person showed up. That person wasn`t a professional mover and was missing for at least an hour during the unloading. As stated above, the movers didn`t unpackage everything, didn`t reassemble all of our items, and didn`t take directions correctly. I had damages to my tv, dryer, freezer, weight bench, and Harley. My motorcycle cubic footage is approximately 6`x3`x4`. During pickup I was charged for the full height of the trailer because they couldn`t stack on top of the bike. Upon delivery, I noticed that items were stacked on top of my motorcycle to the full height of the vehicle. Therefore, I was charged an extra 6`x3`x6` of storage that I shouldn`t have been charged. 6`x3`x6` = 108 cf 108 X 3.95 = $426.60. .
Very unprofessiona, arrogant manager and foremen.
Is anyone using these guys ? Dont even try using them. Hidden fees and hostage taking of your goods.
Promised free storage that never was. Arrogant. Manager who threatens to auction your goods. Look for another company to move and not these guys. We had lodge numerous complaints in order for us to finally get our goods. Please don't try these guys.
Worst Experience I have ever had!
Hired for my grandmothers move to Florida, they quoted $3143.81 for 857 cubic feet, when they picked up items in CO we refused to sign loading paperwork because they looked at it and said - oh more like 1200 cubic feet & wouldn't measure, did not stack to top of truck because they said truck delivering would be shorter. I called and was told we would get a remeasure upon delivery. Instead they came with a huge truck & said they would not re-measure because our stuff was in the back and the transport service they hired ( a 3rd party) didn't measure by cubic feet - just weight, which they did not know because there were 3 households on our truck and ours was in the back, but being delivered first. Then they said the used a larger truck so is could not get into the neighborhood we had to pay an additional $500 cash to the driver to put in a different truck or we could unload it in the parking lot where they parked and handle it ourselves. There were several conversations where he threatened to hold her stuff hostage or take it somewhere else if we didn't pay the driver of the 3rd party cash and take him to rent a smaller truck.
Credit card was charged almost double estimate, we finally a day later and several hours later than he said he would be had the "mover" in his slip on open toed sandals move from one truck to another and got a measurement we had him sign off on - called Kevin - who is the owner but goes by Kevin because he does not like to use his real name he said he would send a check for difference - 2 1/2 months later and several phone calls and email, still no refund.
Items were opened and tossed into larger because so they could charge us for boxes and packing, they were already packed and marked Packed by owner as they requested. there were large holes in many items, fragile glass ware and antiques were tossed in larger boxes and literally tossed into a bedroom where they stacked everything they brought - all in one bedroom with Fragile items on the bottom, dozens of items were completely broken, and antique table was left unwrapped and upside down in the truck with boxes on it, it is damaged beyond repair. My grandma has been in tears every time she opens a box. We told them stuff was missing, they never even delivered the glass table tops, but didn't care because they did not check off anything on the bill of lading just drew a straight line. Missing many many items and so many were broken it is unbelievable.
They charged us for additional packaging of items that they did not pick up even though it was on there list - 2nd TV and packaging and box - but he said we have no way to prove that it, so it doesn't matter.
They did not unwrap, check anything or place anything in the correct room, they gave us NO time to count items, look at items, and it didn't matter because we could not get to any of them anyway!
I could go on and on, but really PLEASE READ BBB reviews, long story short, owner is exceptionally uncaring, could care less about customer service, hires third parties to do the work that are not movers just trucking companies. There were two guys who delivered and there was absolutely NO professionalism, just toss it and run.
This is over 2 months later, we are still missing items, still finding broken items and still un-stacking the ceiling high mess they tossed into one of my grandmas bedrooms.
I have never experienced such a blatant disregard for professionalism, industry knowledge, service or accountability. Please read reviews carefully before hiring this mover! Ask them who will actually be delivering and driving your items across country.
Moving is stressful enough and this horrible company made it so much worse, we feel completely ripped off by price and service and the owner literally does not care and just keeps registering his business in different states. Went from Memphis to Houston, his only truck is registered with DOT in Los Angeles and he works out of his home in Washington. Please DO YOUR HOMEWORK BEFORE HIRING, I wouldn't wish this experience on anyone!
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Horrible move!
Move was awful! We were quoted a price, then the price was increased; then when the truck arrived they wanted $2000.00 cash more or the truck wouldn't be unloaded. We were told there were professional movers at both ends, but when truck arrived with only driver & 1 helper, we were required to go pick up migrant workers at Home Depot to unload. Not professionals. When truck was unloaded, MOST items were damaged, & about half were severely damaged. We contacted the company but haven't had any satisfaction. This was all last August and we've been too upset to try to pursue it.
I still hope to get some communication from them. We're elderly and this is very hard to deal with. We did pay the extra $2000.00 cash so the move turned out to be about double our original quote. .
Worse company ever. Military do not waste your time and money.
Looked around for a moving company to move from Houston ,Texas to Norfolk, Virginia. Got a new duty location. Personel over the phone will give you a cheap quote for the item you are taking, which sounds reasonable. They don't explain the entire process,for packing,extra items. Moved a 3 bedroom house. Original quote was about 2000. They hire any body in town to come in,pack your items,then get a random loader transport. Towards the end,ended paying 2500 extra for about 9 items more.. all it was was a bag of hangers, a small cabinets,small stuff that can fit in a SUV. I wad fed up with their timeline that I just agreed to pay whatever as long ad they hurried up. They damaged my tv screen and a few item. Overall, it was a horrible experience. Do not choose this company.
DO NOT USE All Services Movers.
My experience with All Services Movers has been the worst experience I have ever had moving and one of the worst customer service experiences of my life. I selected this company for my move from Austin to San Francisco based on promises on their web site and the sales person (Scott) regarding their pledge to treat my household goods carefully and to provide courteous service. They were not the low price bidder.
Pick up
The moving crew that picked my items up in Austin took an extremely long time to complete my relatively small job. They were unprofessional and worked very slowly. My roommate at the time joked that they must be getting paid by the hour due to their inefficiency. The team also showed up much later than agreed on. Prior to the movers coming, I had spent a considerable amount of time wrapping my furniture in plastic and bubble wrap to protect it. It is a good thing that I did so, because they were not all careful with my belongings. I had to insist that the large furniture was wrapped in pads and I had to correct the movers more than once, instructing them NOT to put tape directly on painted surfaces to protect the item. Their inventory sheet proved to be incomplete and they left items (a remote control I specifically asked to be wrapped with my TV) behind.
Storage/In Transit
Communication with All Services Movers after the pick up of my belongings was extremely poor. I had to call several times, was frequently placed on hold and found representatives to be rude and not helpful. Storage costs were not well communicated and I was overcharged for storing my belongings. Finally, I have a message saved stating my items would be delivered between the 18th and 21st of January. The delivery did not take place until Friday the 23.
Delivery
After waiting for two extra days, I was eager for the delivery of my items so I could move in and get settled. However, upon seeing the condition of my belongings I was literally sick to my stomach. My first encounter with the delivery team (lead by Alex) was offensive. He was extremely rude and charged me an extra 40$ on the spot because the elevator was not up to par. I reluctantly agreed and paid the extra amount in cash. Their demeanor was aggressive and rude. As the team started to carry my belongings in, I was immediately surprised at the terrible condition some of the boxes arrived in. Items were literally coming out of the boxes and the driver joked that he could hear the rattling of broken glass inside of them. He acted as if this were some sort of joke and did not even offer an apology on part of his team or on behalf of the company. My lamp (wrapped in bubble warp and blankets) was completely bent at the top. My coffee table has severe gouges in the wood due to poor handling. Part of my bed was missing completely and still has not been found. As expected by the condition of the boxes, many of the items inside were broken. .
Worst move ever.
Worst move ever. Most of our things were damaged. Driver showed up in flip flops and pajama bottoms, charged an extra $1200 for packing materials and labor. Labor my family did. They came at 1pm and did not leave until 3:30 am. In my quote I told the estimator I have moved 20 times I need two large trucks. They showed up in a rented budget truck. I asked if another was on its way, th driver said they would call one if needed. They left behind a lot of items when I callled the next day to get them picked up they refused. Delivery was late. My boxes looked like they were tossed off the truck several times. They takes months getting back to you on your claim. They ruined antique furniture , bikes, crushed boxes ,broken dishes. Do not use them. Run away. They offered $135 on my claim. They damaged my $7000 bed and so many other things. Please look at my pictures to see how your stuff will be delivered.
Lost items, late delivery, damage.
Mark was very good during the sales stagfe and called almost everyday. As soon as I signed the contract, he stopped calling and would not respond to me. He was only focused on the sale and clearly had no interest in how the move actually went. We contacted the company with ONE MONTHS notice. They pretended not to have been notified though we have phone and email records. Then they delivered our things to us TWO WEEKS after we moved in and TWO WEEKS after the date we had set. Lastly and most importantly, they brokered with a poor driver who picked up day laborers for the unload. Boxes had been crushed a rolled and stacked very poorly. Broken glass was all over the truck. They gave me boxes that were not mine, and failed to give me some of my items. When called about this, they pretend to listen, take not notes and then do nothing. We are hiring an attorney and initiating a claim. .
Be Prepared for Headaches and Fustration.
Reconsider using All Services Movers Inc. located in 6555 Romiss Ct in Missouri and the secondary office located in Houston Texas. The so called "certified logistics consultants" appear to be helpful and diligent with providing information and quotes you will be very very sorry you ventured into this relationship with All Services Movers Inc. I had been told a rentlentless list of lies and felt extorted by this company which is criminal. The sales staff will tell you the movers are professional,experienced, can stack and pack a truck professionally, will break down and set up-wrap carefully and respectfully your items to be moved to then reset up. Doesn't happen. Your items will not be handled more than necessary. OHHH so doesn't happen. I don't care what gage box you use. I used the best heavy gage boxes. Promised the storage is secure, safe, clean, staff are legal employees of the company and not temps hired off the street. well from time of signing the contract with this company it's been heart wrenching and devastating to say the least. Turns out movers show up..not experienced, not licensed, temp workers and coached to charge for more footage by their management. True event: One mover didn't have a license to drive the rental truck. Suggested cash money on the side to load items and not charge extra footage as directed by management. Which I had provided a detailed inventory list with measurements for total quote on the footage for this move. Bottom line the company doesn't live up to what you are told from the sales to the actual experience in dealing with the movers and the dispatch management is going to cost you headaches, relentless stress and prolonged destination dates. No setting up, not enough movers to unpack the truck. They "tried" to collect the balance of the move and to sign for service you pay for with missing items. I paid for 27ft truck. The delayed delivery was less than 27ft space of my items. The dispatch staff lied numerous times about my items missing. One person went so far as to accuse me of trying to "pull something". If I pay for my items on a 27ft packed truck I should see my 27ft truck filled. Don't sign before doing inventory. They insist on you signing before unloading. Read the fine print. The dispatch gave me such a hard time in that my items couldn't be missing as its all done electronically. Seriously? The damaged items were then blamed on me by the management. There was not one positive thing. I'm still dealing with the nightmare of a criminal company with less than stellar integrity. There is alot more that negatively occurred. My experience is less than poor and considered a nightmare that should not be allowed. .
All Service Movers - DO NOT USE THEM.
This company GROSSLY under quotes (Quoted $923 paid $1650). I was charged almost double what was quoted. We had everyting packed and ready to go so there was no suprises for the movers (3 bedroom townhome to a 3 bedroom house). We were charged extra for things (plastric fruniture wrap) that I was told would be included..and I was only told that we would be charged at the end of the day after the movers had used the wrapping so there was no choice at that point to not wrap items. They also wrapped items I feel didn't need to be wrapped. Our move inlcuded loading one day and then holding our stuff until the next morning and then unloading the over night fee was reasonable ($150 included in the the quote). We paid 70% of the quote the first day ($646). The next morning when the movers showed up (without calling ahead, so no one was even at the new house yet) they held our belongings hostage until we paid the rest of the amount owed (which we were told was determined by the manager)..this moved was charged by the hour, we paid before they even started unloading. Unloading did not take the amount time that we were charged. Items were also damaged, which according the contract you have to tell them right then and there if something is damaged, which is ridiculous to think that anyone has time to inspect all their belongings while the movers are unloading. We moved 7 miles from one house to the next and was charged $1650..my father in-law has moved states for that much (hired movers). I was told the extra charges ect. were coming from their manager, whether that is true or not who knows. I tried to call and speak to manager that same day and I was told someone would call me back, which has never happened. Even though the movers themselves were very polite, overall I would NEVER use this company again and I would NEVER recommend them to anyone. Moving is stressful and chatoic and I think this company plays off that. With everything on your mind during a move they give you no choice but to pay what they say is owed or you don't get your belongings unloaded. They may seem cheaper when they give you a quote, but you will pay for it in the end. DO NOT HIRE THIS COMPANY! .
The worst experience ever.
When the movers showed up to pick up our things, our "initial price" was DOUBLED! we had no choice but to pay it because we were moving the next day. As if that wasn't bad enough.. After recieving our items three weeks after moving into our home, our items were damanged beyond repair. My fiancee witnessed the movers standing on our furniture using it as a latter or step stool. When I tried to call someone and file a formal complaint they sent me one careless e-mail and said they would send over a claims form, ONE MONTH LATER I still have recieved nothing. After numerous calls and a phony "ip" address for a claims form we are now taking them to small claims court. My advice when thinking about using this company is..DONT, save yourself the headache. I am writing this review from a broken couch as a result of this comany, and that is just one of our items that is damanged beyond repair. .
Contract issues and missing property (copied from BBB).
My complaint is regarding multiple things. I told her that I needed to have my belonging packed and then stored until I have a permanent address. So she sent an electronic contract for me to review and sign to move forward with the process. However, when the movers showed up they were under the impression that my stuff was going to be packed and shipped. So the representative of the company filled out some information telling me what my balance would be and once I get the actually permanent address to arrange shipment. So I call to arrange for shipments. They tell me to send an email and select the date I want my belonging shipped. If they could not make that delivery date they would notify me and give me a time frame of 2 to 10 days. So I send an email and a few days later I get an email saying my stuff is on its way and should be there in 2 to 10 days. On 8/13 I get a call from a representative Victoria Reyes stating that she needed to talk to me about my final balance. In that discussion she states that there was an error and my balance would be (1k plus) more than expected. And on top of that my stuff had not been loaded and shipped. I asked to speak to the manager who goes by (Brian) and he was no help and would not work with me. In addition, he said it could take 2 to 22 days from my stuff to be delivered. I talked to Brian about the email and the conversation I had with his representative about delivery dates and he acted as if I should know how companies work and that it was my fault for not catching the errors and miscommunication his company made. I asked what it would take to get my property to me for the weekend of 8/15. He said if I paid an additional $500 dollars they would ship my stuff on a truck by itself. I then told him I was going to come to the warehouse and pick up my property myself because I was moving. They said I could pick up my property but still had to pay 70% of charges to get it. So I go get my property. Everything was there except my two wooded bed rails. (copied from the BBB).
Picture perfect.
I really do not know how to thank these fine people. They were excellent from the start to finish. I got the best possible deal from the sales rep and the packing and moving services by their team. Execution of all the maneuvers was excellent, fast and accurate and the commitment by them was something to remember. They gave their best and made my money count. They did not keep me waiting for the delivery and handed over all my belongings in great condition. To cut the long story short – I got the best move ever by All services movers.
All Services Movers.
I only wish there was an option less than poor. They gave us 2 hours notice for pickup, and 24 hours notice on delivery , called on saturday to deliver monday morning, expecting cash on delivery. We had to borrow from everyone we know because the banks were closed. I was charged 2k over my visual estimate claiming it was all packing materials! 2 heirloom pieces of furniture were destroyed with no chance of repair, as well as the display case on my 4k oak bar. had id known ahead of time the etremely careless service I was going to recieve, I would have thrown all of my stuff away in colorado and saved the hassle and stress that this company caused me. Never ever use All Services Movers, once they get your deposit, they no longer care about you, your stuff or your blood pressire!
Bandits and Liars.
We have moved for employment 8 times over the past 20 years. We have never experienced a move like this before. It is my fault - I should have done research. I took their word that they were going to be professional in this move. I was lied to, disrespected and so many items were STOLEN but I was told lost. Please take my word and do research and find a reputable company. The manager Kevin will show you no respect and threatened to keep my items until I paid IN CASH an exorbitant amount for delivery (which was different than what I was told at the beginning). I have never had to write such a complaint before. I just want to spare other customers the aggrevation that I had to endure.