On this page you will find reviews on the company Cross Country Moving Group from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Cross Country Moving Group – 4.1 (calculated based on 680 reviews).
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We recommend them to everyone we know!
We hired Cross Country Moving Group in July. They were fast, professional, priced lower than any of the other moving companies, very hard workers, and they wore masks. We were incredibly grateful for their help and will never move without them again. And we were very happy to support their cause. We recommend them to everyone we know!
These guys helped us move today
These guys helped us move today, and they were amazing! They were fast, careful, and extremely positive. It really seemed like they loved what they were doing. They moved us out of a 3 bedroom apartment on the third floor, emptied a 10 x 20 storage bay and moved us in 30 miles away all within 4 hours. I would recommend these guys to anyone.
Everything went super smooth
Everything went super smooth. Moved my house from my storage unit to my new place. Everyone knows how much moving sucks and these guys made it simple. The whole team worked well together and moved quickly. There was no problem with directing where to place items or boxes. Only took a few hours and totally worth it. I truly appreciate Cross Country Moving Group team for their excellent service!
Amazing, phenomenal, impressive
Amazing, phenomenal, impressive.... I'm running out of adjectives here. From the moment we requested a quote to the moment they walked out the door of our new place, our experience with TOS was ten out of ten. I cannot recommend them highly enough and I'm so glad we heard about them! I will be telling anyone who needs movers to use them. What a great organization!
Scammers
They quoted me FOUR months before my move then on moving day their "truck broke down". These are scammer/brokers that simply take a deposit then sell your moving job to gypsy moving companies.
The lowest of the low.
Avoid this company Goods still not delivered almost 2 months
Cross Country is a BROKER, they are NOT the movers. They subcontract out their work. Per Chris today 7/7/21, they do NOT own ANY trucks. They told us THEY WERE THE MOVERS. This was lie.
I'm filing a complaint with DOT for a number of issues: including fraud, and misrepresentation. I'm considering a class action law suit as well.
They subcontracted our job out to S & M Relo. A company with TERRIBLE RATINGS. They picked up our goods May 16, in Flagstaff AZ with delivery to DC Metro area. It is July 7, and they still are NOT here, in 10 days it will be 2 MONTHS that we have waited! When we repeatedly notified Cross Country their only response is, "We can't do anything about it."
Do not use Cross Country Moving Group from Del Ray Fla company!
https://www.bbb.org/us/fl/delray-beach/profile/moving-brokers/cross-country-moving-group-inc-0633-90539889
BBB Rating & Accreditation
THIS BUSINESS IS NOT BBB ACCREDITED
C- Years in Business: 2
Customer Complaints 207 Customer Complaints
THIS IS TOO MANY COMPLAINTS FOR A COMPANY THAT HAS ONLY BEEN IN BUSINESS 2 YEARS!
The reps were all wonderful at Cross Country Moving Group.
The reps were all wonderful at Cross Country Moving Group. They were quick and easy to work with. They always got back to me really fast with any question I had. The rep whom I worked with sent me emails back and forth to make sure I had answers. Also, they went out of their way to try and match the pricing of competitors. The moving crew was also great. They covered everything with blankets and they moved everything exactly where I asked them to.
Loved our movers
Loved our movers, they made such a stressful situation so much fun! Smiles all day. Very professional and thorough. I would choose Cross Country Moving Group in the future without a doubt. Everything showed up undamaged and in perfect condition.
I was very pleased with the service
I was very pleased with the service as well as the customer service. Would highly recommend this company. They went the extra mile to ensure everything was 100%. The weather was a challenge yet all arrived in good condition. Moving is never fun but they made it less stressful.
Everything about our move went smoothly
Everything about our move went smoothly, It was a good experience for us. Many thanks to our driver and crews, they were just great. We have unpacked most of our belongings, everything survived the move in perfect condition. Many thanks to all.
Good Job Done...
Difficulty of coordination in moving two houses into one was made simple by Cross Country Moving Group. The three gentlemen worked very well together and read each other's minds in what to do next. Not one issue found. The company is to be proud of their workmanship and loyalty to the job.
Happy Moving.
We moved from New Mexico to Texas so my wife could be closer to her family. My wife did some online comparisons with different moving companies and when she called Cross Country Moving Group she got the best quote. The moving coordinator called to make sure everything was running smooth and everything did. Their moving crew showed up on time and they had a great demeanor. I was packing and they were packing and everybody got out of there on time. There were some things that got broken in transit but that's to be expected.
Nothing was broken!!
My experience with the moving consultant was very good and the crew was great. I can't believe how fast they did everything. Nothing was broken and I was totally amazed by the job they did. It was almost as if they were handling their own furniture and equipment. I would recommend them to anybody who I knew were moving.
We're pretty satisfied with the experience.
We had to wait a few days to get all the paperwork done with the bank to actually own the house. Everything was put in the storage down in Florida and we had to wait for about a week. That week came and gone and then, they were trying to get it at the end of that week. So, it took a little while to get the furniture to the new house. They unloaded everything and overall, they did good work. We're pretty satisfied with the experience but they should be more serious about moving.
I would definitely recommend Cross Country Moving Group.
I sold the property and I have not replaced it with another property yet, so I had to store the furniture. Cross Country Moving Group was recommended to me by a real estate agent. The moving coordinator was very professional and made the experience very easy and pleasant. The team did a good job and the price was fair. I would definitely recommend Cross Country Moving Group.