On this page you will find reviews on the company Hertz Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Hertz Van Lines – 2.3 (calculated based on 19 reviews).
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Ecstatic I found this company!
Every move is stressful. Throughout the years, different moving companies have lost and damaged my items. So for my move to Georgia from Arizona, I wasn't shopping based on price but rather services. In the past, I was always concerned with price, but thinking back that probably wasn't the best thing to do. I did a ton of research and wound up speaking with a woman at Hertz Van Lines. It took about 20 minutes to get a quote. They kept me in the know from time to time, I placed my reservation on the day I got picked up. On the day of pickup, I was surprised to see four guys hop out of the truck. They got right down to business. My place was empty within four hours, that was a lot quicker than I expected. Everything was well organized. Delivery was smooth; nothing was damaged or broken. Crisis avoided! That was definitely the easiest relocation ever! It cost a bit more than the others but everything comes at a price. I would recommend without hesitation. First time ever recommending a moving company!
Couldn't have gone better.
This company recently moved us to NY from Alabama. I can't say how appreciative we are that they made everything so easy. The customer service we received was top notch from the time we got our reservation, to them dropping all of our belongings off in NY. Nothing broke, they took a total of 7 days to get my furniture and boxes to NY, and everyone in the crew & on the phone was extremely friendly and helpful. Our price was raised slightly when they picked us up, but we were expecting that since we added some things on the truck last minute. We felt the pricing was very fair and even gave the 3 movers each a small tip. I would definitely recommend this company- and this comes from someone who has experienced the "nightmare" moving story just 5 years ago.
Lots of Damage.
The moving experience was a nightmare. I told the booking people that I had a long steep driveway and they said not as problem. When driver got here with truck said he could not get truck up driveway and I would have to pay the long carry fee. When item started being unloaded we noticed that every rubber maid tote we had packed our belongings in had being broken. 14 out of 15 totes had being damaged. We also packed 2 desk one of them being a queen anne desk both of the desks were damaged the queen anne had the leg split and broken off other desk had the leg ripped out of the joint. This is by far the worst experience I have had with a moving company and will never use them again. I would recommend anyone to look else where.
Hertz Van Lines.
Moving sucks and is nothing but stress but using Hertz Van Lines alleviated all that stress that I was feeling. They did the thinking for me and guided me the whole way through one of the most uncertain periods of my life. They just made it easy. My stuff got to me in a timely fashion at a good and fair price and I was able to move on with my life. Thanks Hertz Van Lines for taking care of me in a time when I needed guidance.