On this page you will find reviews on the company Jordan River Moving and Storage from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Jordan River Moving and Storage – 2.9 (calculated based on 18 reviews).
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Where Quality and Integrity are NOT Priorities.
The employees of this company were negligent, reckless, careless, irresponsible and unethical. They lack training, integrity and pride as shown in the following: 1) The foreman wore and stole a souvenir hat. It is being returned. 2) Electronic cords ripped apart rendering the items unusable. 3) Poor wrapping of breakable items and in some cases…not wrapped at all and delivered in pieces. 4) Dropped file cabinet during delivery and breaking items inside that were never wrapped. 5) Broke off “fixed” handles on 4 of my two-drawer file cabinets for a total of 8 handles. 6) Broke all 4 wheels on office chair. 7) Two under sink cabinets were missed during packing. 8) Nails and screws to office furniture not wrapped properly and stored with furniture while disassembling. Instead they were thrown into different boxes. This even prevented the movers from reassembling the furniture upon delivery. 9) Food scraps being wrapped and shipped to us. 10) False accusation regarding my dog biting one of them as a reprisal for my claims against movers. In fairness to the company, I must mention that the owner said that he would retrain his employees. The stolen hat was found in the foreman’s moving truck and will be returned to us promptly. Customer Service rep was very friendly during the 3 weeks I worked with them on these issues. We were offered $500 compensation if we agreed not to write any reviews, go to media or talk to anyone about our experience. We refused the offer. Consumers have the right to know!
Lousy movers.
My sister and her husband moved from washing to Oregon 5 hrs away. After they packed the house items were left behind. Found wires yanked out of the electronic items. One guy out on my brother in laws hat and really liked it. Have not seen the hat. Once they moved items were damaged. They wrapped the dumbest things and yet would not wrap breakable items and left then in a file cabinet. We found more items. The phone cord was ripped from the wall.
It looked malicious. Why would someone treat someone else's stuff so crappy? Jordan river you should hire English speaking people and people who care and pack with care. My sister and her husband so upset with this company. They will be writing a review. Take these negative reviews seriously. Or experience it yourself. Such a disappointment!
Do not use this company.
We used Jordan River moving to move into our new house. We are so disappointed with the quality of the service. They have messed up so many things and make the whole experiences so painful. I am listing some of the issues here based on the order of severity a. They forgot to take the shelves in our media center cabinet from the truck. We ended up with a media center without shelves. b. They did not properly installed our beds. We have to reinstall the beds ourselves and found bolts missing. So far, no luck in finding replacement bolts. c. We have to hire someone to clean the carpet in the old house because they walked from back yard to front yard through the house carrying flower pot which is dripping mud water. d. We have to fix our electric recliner because it stopped working. Some force during the move pushed the power button in. Luckily, we managed to get the power button out. Do not know how long it will last. e. They disappeared on the way from our old place to new place. We were waiting for them and wondering if they got lost. Later, they told us that they went to have dinner on the way. It is fine to have dinner, but we should not be charged for it and we should be informed. We were told that it will take 4-4.5 hours to move our stuff when they do the initial walk through. It took them 9 hours. It is a THREE member crew. It is a surprise to us that the move takes this long. A lot of boxes are also putted into the wrong rooms in the new house. Today, we are doing the micro-move within the house: dragging boxes from bedroom to kitchen. Do not use this company for any local move! Otherwise, you will regret it! .