Mubers Moving

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1. This move was an AWESOME experience.

   This move was an AWESOME experience. The crew was amazing and deserve raises. I have been raving about your company to all of my friends and would highly recommend your services to anyone moving in the future.

2. I was extremely impressed with Mubers Moving.

   I was extremely impressed with Mubers Moving. From the first phone call until the last piece of furniture was placed, I couldn't have asked for a better move. I will recommend this company and definitely use you guys again on my next move! Thanks for making a stressful event super easy for me!!

3. Will definitely recommend to anyone needing movers.

   Everyone was great from the first email to the day of the move! They all made it very easy and worry free! Great service! Will definitely recommend to anyone needing movers.

4. Mubers Moving does an excellent job!

   Mubers Moving does an excellent job! They come when they say they will be there, they look and act highly professional, and they know how to treat your belongings with proper care and attention. These guys are the first rate in all categories!

5. My experience with Mubers Moving has been a very good one.

   My experience with Mubers Moving has been a very good one. The property supervisor was courteous and efficient in making sure that my storage property is safe and secure. One day I failed to properly lock my storage and I received from Mubers Moving the same day informing me that my storage was not locked properly. I was very surprised because I had never experienced people with such honesty and courtesy. My family and I were very happy for the call before the close of the day. Thanks for a job well done.

6. I cannot recommend this facility enough.

   I cannot recommend this facility enough. The customer service provided by the property manager, in particular was second to none. He went above and beyond, was patient, direct and extremely accommodating. Mubers Moving my new go-to storage place without a doubt.

7. Avoid Mubers, particularly for long distance moves.

   Do not use Mubers Moving, particularly for long distance moves.
   Mubers moved me from New Jersey to Florida. It has been over a month and I still don’t have a bed to sleep on.
   
   I made the mistake of falling for Nicole’s (sales rep) seemingly great and quick communication in the beginning and the reasonable price quote. All of that changed after the movers picked up my belongings. After pickup, I strongly suspect Nicole started to screen my calls since I was only able to get a response from her through texts. The only time I was able to speak with her on the phone was when I used a different phone number to call.
   
   The move cost almost two times what I was quoted, despite mentioning the dimensions of all my belongings when getting the quote. I would have accepted that had I received my belongings on time and undamaged (or at all, in the case of my missing furniture).
   
   Mubers drastically underestimated the amount of time for delivery. I had been told 7-10 days for delivery, which was on the longer end for moving estimates I received. I figured that meant this estimate was reasonable and that they would actually deliver within the timeframe. Nicole had not mentioned that this was 7-10 business days, and their contract did not state so either. Despite the already long delivery time estimate, Mubers managed to take even longer, avoiding my inquiry calls regarding when I could expect delivery. Nicole would only text and promised several false dates. Like other reviewers have mentioned, the reason given for the delayed delivery was the truck breaking down (two times for my move per their driver). This seems like something that happens consistently with Mubers.
   
   Mubers finally delivered after 3 weeks of picking up my things, with just one mover. I will give it to Larry (the driver/mover) that he was able to handle moving everything inside himself and was professional and courteous. The move, however, would have been a lot faster if they had provided a second person. Perhaps saving on costs and sending one mover is the reason they are greatly behind schedule.
   
   I had just one piece of furniture that Mubers disassembled and I needed reassembled – my bed frame. Reassembly was not possible, however, because Mubers lost the 12 steel slats of my platform bed. Again, I was not able to reach Nicole or anyone at Mubers by phone. Nicole had once again chosen to text, citing that she had bad phone signal, and promised to look for my bed frame slats first thing in the morning or send me replacements. Just like trying to get a time estimate for delivery, I had to follow-up in order to get more false promises as to when they will actually look for my missing bed frame. At this point, I have given up. It has been over a week and a half since Mubers delivered and the last I heard a week ago is “we are currently working on finding your slats hopefully [the warehouse] will give me a definite today. Since we already delivered you the timing for 21 days is done if we have the slats in the warehouse I will get them out to you immediately if I do not I have to put a claim in for them which takes 30 to 60 Business days I have to follow protocol.”
   
   Almost all my metal pieces had some kind of scratch or dent. I will give them credit for wrapping my wood pieces. I’m still waiting on how their claims work out. I’m not holding my breath.
   
   Mubers claims to be a full service moving company, responsible for disassembling and reassembling. Yet, they have not accepted any responsibility for not being able to reassemble my one piece of furniture. They don’t have the professionalism to answer calls after they have your things and money.
   
   For the price you’ll end up paying, despite a lower quote, go with a professional moving company. Avoid Mubers!

8. Mubers Moving was a pleasure to work with.

   Mubers Moving was a pleasure to work with and I would highly recommend using them again in the future. Everything from the estimate, to confirmations, to moving day was perfect. We moved from one property to another on different days and they were on-time both days. The moving crew was extremely careful with our belongings, brought extra trucks and manpower when required at no extra charge, and worked extremely hard. Nothing was damaged and they too great care when placing things in our new home. I cannot say enough about the crew that worked for us and I would highly recommend anyone contact them for their moving needs.

9. Customer beware.

   Zero or negative stars is more appropriate. Having many problems with Mubers and no delivery date yet. Pick up for August 1st was delayed to August 2nd. Moving items from NJ to to SC. Binding quote went from approx 1700 to 2700 at pick up. So either they low balled or did not have experience to ask questions to correctly estimate, such as maybe actual size of items. We changed some items but not size wise. Despite reaching out to them, no delivery date yet - have been told: they are working on a schedule, this is their busy season, owner on vacation, they are experiencing delays, and often no answer to call or return phone call when told you will get an answer. Their contract says legally they have up to 21 days to deliver; however they said 2/3 to 10 days is typical. Well this has come and gone and no expected delivery date yet. We are left wondering IF or WHEN we will receive our belongings. Also, if they hopefully do deliver the items, that they are in the same condition as picked up with nothing missing - and waiting to hear on our complaint regarding substantial increase in price once items loaded. I will update as this fiasco continues. If the stress of moving is not enough, add in no answers, poor business practice, having to take additional unpaid time off work waiting, and living without furniture and other needed items. If we did our homework and checked Mubers out thoroughly and knew what the experience was going to be, we would not have used them. We are trying to assist family members in a quick move and have let them down. Customer beware, so you don't go through a similar experience. As I said, I will update review with outcome. I don't often do reviews, but need to start somewhere I dealign with this mess. Also, we were told our items were still in the warehouse, but it appears that our checks were cashed in Virginia. I also thought it unusual that they wanted checks and not credit cards, but was later told that credit cards offer additional protection to the consumer and more recourse if unsatisfied or problems occur. We are exploring our next steps now.

10. Excellent work!

    Excellent work! Extremely professional, timely, and affordable! Great staff, trucks, trailers, and premises. I would certainly recommend to friends and family!

11. Under no Circumstances Should You Use This Company!

    UNDER NO CIRCUMSTANCES SHOULD YOU USE THIS COMPANY!
    
    I used them recently to move from NYC to VA and they were incredibly disorganized and unprofessional. After they picked up my stuff I had to call them multiple times in order to even begin to get a time frame for when they would drop it off. I called at least 5 times and each time they pushed the time frame later and later, even though the original quote said they would drop it off within 5 business days.
    
    Several weeks later they showed up at my new house completely unannounced! No call, no email, no text, absolutely no heads up whatsoever.
    
    They were very lucky I happened to be home that morning, but it was a very rude awakening to be woken up by the movers pounding on the door. After I let them in they they then told me I had to pay via Venmo. That's right - they DO NOT ACCEPT CREDIT CARDS OR PERSONAL CHECKS - only venmo or cash. It was EXTREMELY SHADY AND UNPROFESSIONAL. They also lost one of my pieces of furniture.
    
    I have contacted them a dozen times about a refund and they always give me the run around. The person who can authorize refunds apparently only works for one hour every morning. Again, extremely unprofessional. DO NOT USE THIS COMPANY!

12. Exceptional service.

    Exceptional service. The young men were very professional, great personality, and explained the entire process. They wrapped my furniture and other items with care and the move was completed quicker than expected. There was no damage. The office staff was great as well. Thank you for making my moving day stress free. I recommend Mubers Moving for your next move.

13. This company is great!

    This company is great! The guys are all very professional and the office staff is super helpful!! I would definitely recommend them to anyone!!

14. 5 Star for this company..

    We have used this Company on two different occasions. Both times were great. No damage to any of our furniture and friendly, fast working packers.

15. Worst moving company by full of cheaters, scammers & thieves.

    One of the worst moving company I came across with. I could have given zero stars if it permits. They do not have professionalism or courtesy towards the customers. While booking the service they will say something and talk very nicely, but while delivery they want to steal as much money as they want. I have very horrible experience with them today. They agreed for $850 to move the stuff from Landing, NJ to Stamford, CT and total distance is 80 miles and travel time is 1 hour 30 minutes. They charged me 4 hours for labor at $140 per hour even though total time took it 2 hours. While booking they said they will charge 4 hours for now but while delivery they will calculate actual time and charge as per it. After they load the truck and started to Stamford, CT they called me and said they will charge 4 hours minimum $140×4=$560 plus $140 for travel time and remaining $150 for gas, mileage and tolls. At the time of delivery they asked me to pay $150 more on top of initial $850. Actually I should have been charged only 2 hours for labor as it took 1 hour for loading and 1 hour for unloading. Avoid these scammers. As I did not pay extra money, and after I gave $850 before unloading the truck they unload the stuff right in front of the main entrance and left. They left the King Mattress in middle of the road. All the boxes, chest, 3 seat recliner sofa, Love seat and all the home stuff on the main entrance. I do not recommend them for any moving services. They are cheaters and they want to be paid by cash, but while booking they said they will accept credit cards, checks and money orders also. But while delivery they give vague reasons to pay by cash like Credit cards are not accepted or their systems are down or there will be other service fee to pay by credit cards etc.. just to avoid consumer complaints, reports with credit card providers. I strongly advice to keep away from these cheaters if you need peace of mind while moving and if you don't want to loose your hard earned money.