On this page you will find reviews on the company Prestige Worldwide Moving from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Prestige Worldwide Moving – 3.4 (calculated based on 165 reviews).
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Awesome movers.
Thank you guys very much for helping me get moved out. I appreciate everything that was done in this move, because it was absolutely a successful move. I will use you guys in near future. Thank you for helping me from start to finish. I would also recommend to family members and friends. The sales representative was really sweet. I got be moved out in my new home. Thank you very much. Because of you guys I made it just in time for my job. Thank you.
Prestige Worldwide.
Prestige Worldwide moving was excellent on our move, time was efficient, movers came to work, everyone worked as a team in order to help me and family love to our new home in New Jersey. Would definitely recommend them for any moving projects that you or others have.
Thank you to the Prestige Worldwide team for all the help and support you guys went through to get us here.
Absolutely Terrible Company.
THIS COMPANY WILL CON YOU OUT OF MONEY ON THE BACK END. My friend and I used this company at relatively the same time for 2 different moves. The mistake we made on the reviews was only reading the "average star rating" and not the real authentic individual reviews. You will notice that most reviews will be either 1 star ratings or 5 star ratings. It is obvious to tell now after thoroughly looking that there is very little middle ground reviews because the 5 star ratings are fake reviews the company wrote in order to balance out the overall star rating.
My friend and I both were given ridiculous low ball numbers on the estimates of the move cost (I found out after the fact that there was an in house estimate they offer but I wouldn't trust that either). We only found this out after the moving company came and placed our items on the respective trucks and the actual number they were charging was over 1k more than the estimates in both cases. I needed to keep my items in storage longer than my friend and I'll get to that in a moment. My friend anticipated the delivery to be on the 1st of the month when her lease began but did not receive her things until the 22nd. In addition to that the movers said they could not fit in the delivery section of the complex so my friend had to rent a separate truck and transfer all of her things from their truck to the truck she rented and bring her items into her apt without any help from the company. Now back to my items.. I was told by Jason Lombardi who works in sales that any additional month my items would be in storage it would cost 175. This was a lie. He was also the sales rep who low balled the estimate, but I don't necessarily blame him directly because he is just following the script the company lays out. I received an email stating that I owed 500 for the additional month in storage. I called customer service and questioned it. I went in circles with them for about 20 minutes to where I was told the reason the storage unit is so expensive was because they factor in moving costs. This clearly makes no logical sense because I had already paid for the items to be moved into storage and they didn't move them anywhere again, the items would only be sitting in the same storage unit for an additional month.
I could go on further but I'll stop for you the readers sake. I hope anyone who is considering this moving company gets the idea to look elsewhere. They are not up front about the actual costs. Once your items are on the truck and then they present the price you cannot have them take it off of the truck without paying the cost of half the move.
Hope everyone finds a better company.
Good luck relocating friends!
My move with prestige.
The name really defines my move "prestigious".I have no regrets in choosing this team for my move.They were very concerned about my likes, and dislikes. The crew handled my belongings with the care I would myself.I was very pleased with the staffs customer service ,and would not hesitate to use their services again.
Great moving.
This moving company help me with and provided me a great moving service it was absolutely great because the whole move went smoothly and I just want to prescient you guys for the job that you guys did you get me moved out into my new home I appreciate everything that happened in the move I truly rate you guys five stars and above it was all successful and I will recommend family members and friends this moving company thank you.
Do Not Use.
Do not use this company. They are great until they get your 35% deposit which, I found out afterwards, a reputable company will not ask for (it should be a much lower percentage). After that, they were non-responsive. They changed the date of our pickup and didn't bother telling us. We were promised beforehand that our move should take no longer than a week. It took 3. They said they had they had their own people and own trucks. They don't - they were all hired on the day of the move as a contract worker. They told us the original quote was not enough and charged us almost 1.5 times what they had originally quoted and they already had our money so we had no choice but to go with them or lose a ton of money. When our stuff finally arrived, it took up much less than the original quote showing how lazy the contract workers were in packing it up. Obviously they don't care because they don't even work for the company.
Many of our items were damaged by drops, dings, or water (so much for the climate-controlled warehouse that was promised). Customer service rarely answers the phone and when they do, they say they have to look into it and never call back. We had no idea where any of our stuff was until the day before it arrived because they wouldn't even estimate the arrival time.
Save yourself the money and the stress. Find someone else.
Awesome movers.
I received orders to relocate and was in a time crunch. I didn't know what to do or if I should just hire a mover myself but I did.My move went awesome. It was way better than I expected. The movers were very gentle with all my belongings. They took their time but worked very hard. Our sales man Mike was very detailed and very helpful. Prestige worldwide moving had saved me so much stress with this move. I spoke to a gentleman in quality assurance a couple days before our move and went over the list and packing again and he was also very professional and actually saved us a huge headache with some packing of things we forgot to mention. I knew something was right about prestige worldwide when I spoke to them and went with my gut on this one. Needless to say my gut never lets me down. From start to finish everything was very smooth. I scheduled prestige worldwide on the first phone call because their price was reasonable, the salesman was thorough, the contract was understandable, and their reputation was good. So after they discounted my move with a military discount I was all in. They upheld their end of the agreement every step of the way. My move couldn't have been any better and I couldn't have chosen anyone else for my move. Thanks guys I will recommend you to all my brothers in service. You guys were great. God bless.
Great mover.
This moving company he'll be for such a finish. I just want to appreciate everything that you guys did to get him moved out. Everything was a successful business with you guys. I will use you guys again in the near future. Thank you very much. It was very provide professional. Everything was great, nothing was damaged, everything had a great experience. Thank you very much. I will also recommend you guys to family members. I can't believe the rate was so low. Thank you very much.
Update.
I honestly cannot believe these good reviews. This company out of Miramar, FL is horrible. I can only surmise that the reviews are made by them. We still have not received our belongings. It's been almost seven weeks now. They will not tell us where it is. We can no longer have it delivered to Maine because we will be returning to FL. Called them to tell them that and said we would pick it up ourselves. But they will not tell us where it is. We think they have stolen it. Have filled report with DOT, the local police and state attorney. We will see. So I BEG of you, if you want a trust worthy company, DO NOT USE THESE GUYS!! They are crooks!!
Perfect moving service.
Prestige world wide moving and storage services was fantastic. I used them three times in four years. Yes I know I move a lot lol but it's because of work. I don't know why I didn't write anything the first two times but the third time is a charm. Our first move was great the second one was great as well but this time was phenomenal. It was painless and stress free. Jonathan is amazing. Prestige world wide gave us an outstanding discount for using them again, and it saved us enough money to where we had them pack everything up for us and store our furniture for us in their storage for a couple weeks until we found a new place. Jonathan even went above and beyond and helped us find our new home that we are currently living in and we love it. The packers we efficient and fast, the movers were very patient and hard working, and Jonathan and Josh in the customer service department were so pleasant and wonderfully refreshing. I wish I could steal them away and have them come work with me but clearly they are too good at what they do. They deserve an award for their service. You would expect there to be an issue here or there but no not all. Not with prestige. Three moves three great experiences and perfect service all the way around. If there is a ranking in the moving world then prestige should be number one. Prestige Worldwide is the best. You guys are always great and make moving which is very stressful seem so hassle free. I honestly would not have been able to do it without you guys. I'm so grateful that I found you guys and hired you the first time. I used you a second time and was just as impressed and once again the third time had me at a loss for words even though it doesn't seem like it.. LolThanks guys see you again in a couple years ;).
Operating a disgusting scam.
DO NOT use this company!! They are operating a complete and utter scam! We are seeking legal action against this company as well.
They withdrew our "nonrefundable" deposit twice, and when I called to address the issue, David stated the refund would be applied that day by noon. The money had not been returned to my account by 3:30. When I called to discuss the issue again, they stated that refunds are only issued on the 1st of the 15th of the month so it would have to be put towards my fee due the day of pick up. My bank also informed me that it appeared that the company altered the check date as well as the dollar amount by $1 electronically, so that it would not red flag my bank that the same check number was being transacted twice.
I had to contact them 24 hours before my move because I still did not receive a confirmed time of pick up. I was put on hold for 15 minutes initially for them to locate the truck that was "in transit." David stated that they would be there early morning between 9:30-10, "but they are Latino so it may be after noon, so give them until noon." He later called back that afternoon and informed me that "there was an issue." The truck had broken down and would not be there until Sunday morning. I informed him that as stated in our contract, the only time our move can occur is 08/13/16 due to our leasing agreement with our apartment complex (we had to be out of our apartment by 5 PM on 08/13/16). He eventually was able to "reroute a truck," and stated they would be there on Saturday as originally outlined in our contract.
My husband and I began calling the company around 8 AM on Saturday to receive a pick up time, but no one answered or returned our voicemails. Around 12:30 PM, we received a call from a Joshua in FL stating the truck would not be there until 3 PM on Sunday. He informed us there was nothing he could do and would not issue a refund or any sort of assistance with the issue. He stated that only the second erroneous payment would be refunded despite operating outside the guidelines of the contract (pick up on 08/13/16) and performing no service due to malfunctioning equipment on their end. It is currently 08/23/16 and no refund has been issued. Upon follow up calls on 08/15/16, I was only able to reach sales reps (no customer service help) who stated they could not help me but would leave a message for a customer service rep to return my call on 08/16/16 after 9 AM. No return call, and I have not been able to reach the representative, Anthony, that performed the initial transaction. When I asked for the owners contact information, they stated "we do not give that information out." My husband and I were forced to rent a uhaul truck very last minute and pack everything in the few boxes we had acquired over the last few months.
This process was a complete and utter disaster, and I am disgusted with how this company carries out "business," if you can even call it that. I have never witnessed such unethical, immoral, and frankly repulsive business practice in my life!
Great service.
I normally do not write reviews for anything, but I have to for prestige world wide moving and storage after my experience with them. I moved from California to Florida and was stressed out after I seen the prices that it was going to cost me to rent a haul and drive it my self. Not to mention the draining and exhausting time frame it would have took to do it my self. A friend of mine had used a mover before and told me I should hire one but I was skeptical because of the stories I had heard. I thought what the heck it can't hurt to look so I did just that. I found prestige world wide and spoke with a salesman named Jonathan. I must say I am very impressed. The professionalism that was displayed by both Jonathan and the movers was outstanding. My move was very reasonable they packed up my things for me and only took 11 days to deliver when it could have took up to 21 days. Nothing was damaged and they even put things back together for me and placed them where I wanted them. I'm so happy with their service and I can't believe I was even thinking about doing it myself. I have to be honest and say I didn't think it was going to be so easy but it was. They even took payments in increments which was very helpful I paid a deposit then some at pick up and some at delivery way to go guys you were great. Jonathan your the best and I thank you for your help. You challenged me and you were right. I will refer you to everybody I know. Move with prestige world wide they are honest and great at what they do.
Great moving.
This moving company help me from start to finish I appreciate everything that you guys did to you do you good with my moving everything went well or truly appreciate everything that you guys did to get me moved out into my new home I will recommend family members and friends thank you very much I appreciate everything that you did and I will also use you guys with great customary everything went well thank you.
Great job real good.
I really wasn't sure about using a mover especially after reading reviews. I was referred to this company by a family member. I was hesitant because although referred I did see some negative comments but my brother insisted that I use them due to his experience. Thank god I did because they were exactly what I was hoping and looking for. I guess that's service for you some are happy and some aren't but my experience was great. That's why I felt like posting this.I hope I never have to move again but if I do I will definitely call them. Prestige Worldwide Moving is a great company after reading reviews I was a little skeptical but ended up choosing them it was a great choice my move went well I would definitely recommend them.
Luis is the best.
I had a move from Houston TX to Phoenix AZ. Honestly I was reading some reviews and I started to doubt whether or not to use there services but in the end I had no issues. First off my sales person Jason was the best he literally explained everything to me as this was my first major move I was sceptical to give my things to anyone I was being charged by cubic foot I wasn't sure what that was initially but he explained I'm only paying for the space I take up whether it is more or less at a rate of $4.75 per so I was like ok. Other companies were charging a flat rate that from what I was reading would increase dramatically when they come to pick up so I was reassured when he said you will see what your paying for. Second thing the movers that showed up were the best I believe his name was Luis. Literally a life saver I was packing my things just to help out a bit but he came to me and said " sit back get a drink and enjoy the show" lol honestly great guys best time I wouldn't want anyone to have a lesser experience. I paid for straight delivery because he explained I could piggyback with other people I didn't want to wait so I paid extra within the week I received my things the same way I left them. Great movers I wouldn't have asked for anything else.