Safe and Secure Van Lines

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1. Worst Company Ever.

   This is a company that I am sorry I ever business with. We had to move from Chicago to Florida and were given a quote of $3400. We paid down payment of $1306. Our move was to happen May 2-3. John assured us— look at our reviews on Google he said. So we did and decided it would be a decent company.
   We waited on May 2, we waited on May 3. Nothing. We got a hold of the “person in charge” Russel. Oh, they will be there May 4 at 9 AM. We waited. We called Russel who was intoxicated and he said he will try to figure it out and give him 1 Hour. We waited. I had to start work on May 6.
   At 1 pm, we went to Penske, rented a truck, got help to load truck, and started driving. At 1 PM, we told Russel we were doing this and if he could refund our deposit. He said “sure!!”.
   We have been calling them(main number, John, Russell) inquiring about our refund. Russell states that my husband wrote a negative review and we would not get refund unless we took it down. We took it down. Still no refund. I called Russell this morning again asking about refund. He was drunk, slurring, and said “F** you”. I told him that I would write negative review and expect my refund. And what he was doing was black mail.
   
   DO NOT USE THIS CO.
   They are not good people.
   I do not expect to get a refund.
   
   If you have had a similar experience, contact us.
   Let’s file a lawsuit together.

2. 5 Star.

   I hired Safe and Secure Van LInes and they did an excellent job!. They were there on time and took time to analyze how best to move the equipment to avoid damage. They even helped me unpack and arranged the equipment at the location. I was so impressed that Adam the owner of the company turned up at my house to supervise the activity. If you are looking for an excellent service, Secure Van Lines is the place to go. Great company, great guys, I booked them on a short notice and they really exceeded my expectation, every piece of furniture was rapped in blanket, no scratches and they are very careful with the wall as well. I must surely recommend them to my associates and family members. Excellent job guys.

3. Jersey to Georgia.

   Okay so the moving company Safe & Secure van lines deserves full recognition for their services. I made a move from new jersey to Georgia a 4 bdrm home and everything about the move was perfect and immaculate. The best thing about it was I have never dealt with a company as such for a move I've always done it on my own and it becomes very hectic at times. This move was different because it was from state to state I'm more than satisfied with how everything turned out with the company and how they handle their business . I was not deceived or misled about anything when it came to pricing and my estimate. Furthermore I would like to say that this company has a great energy every time I spoke to somebody they where helpful and they where patient. I purchased the full packing package and the way that the movers immediately started working and taking stuff apart and packing it was stunning to see and they moved very cautious with my belongings which was my only concern about using a moving company to begin with and they made me feel so at ease while watching the handling the packing and the loading of my items. Great companies like this are hard to find and I'm happy I was able to be a costumer with Safe & Secure Van Lines.

4. Moving experience.

   I normally don’t do reviews, but because this was one of the most stressful things for me I decided to write a review due to they took the stress away and I must say that Secured Van Lines was the most professional and courteous company that I have dealt with. From the the moment I spoke to them to get an estimate, thru the inventory and day of move. It was the least stressful move. Everyone at Secured Van Lines we’re very nice and I would highly recommend them to all my family and friends . Thank you again.

5. Fantastic move.

   I would first like to start by saying I have had multiple run ins with moving companys many of which have been unpleasent . Safe and Secure have restored my faith im the actaul industry !! Everything was accurate everything was as planned the company is very respectable and very polite. The movers showed great concern in my belongings and that they where delivered the same way they where picked up and packaged. The eta for the delivery and pick up time and dates where on point to the very minute !! Costumer service helped me through the whole journey with follow up calls and a great verification process to make sure everything in my estimate was correct. Im very pleased with this company we moved a 3bdrm house from Tx to Cal and safe and secure made everything stressfree and a calm collective peaceful move . Utilize this company for any state to state or local moves they're highly recomended by me !!

6. Happy with my choice.

   I was a bit skeptical about going with a moving company because a lot of my belongings were antiques and valuable and fragile items. I am not in shape to move myself but I also did not want my life long belongings to be ruined. I had no clue where to start, the first company I called did not make a good first impression, they had zero customer service skills and that is the last thing I wanted. I had a couple of phone calls before speaking with Safe and Secure Van Lines and I was not pleased until I spoke with Safe and Secure. My moving representative told me everything I wanted to hear. They were the only company that spoke about packing my precious items and wrapping of all my furniture. The crew that was on pick up greeted us and we did a walk through of the home to point out what’s going. They got right to work and were quick. These guys are miracle workers! So quick and such hard workers. Delivery was about two weeks and I was happy to receive my goods. They unloaded everything and practically staged my new house!! My fragile items were taken great care of and I am so pleased with the service I received. I would recommend Safe and Secure Van Lines to coordinate your move.

7. Worst experience!!Ntot recommend.

   We recently did a moving with Safe and Secure Van Lines. This moving company is not actually doing the actual move, but they contracted to other moving company. Already moving is a stressful process and they made our experience even worse. They have contracted a mover who is not customer friendly and not professional. Because of this moving company we got so many nasty surprises like underestimating our household items and make us to pay extra amount on the day of pick, unclear delivery/pick-up date, damage to items, and most importantly we are losing pease of mind.
   They initially told our items will be delivered from 3 to 10 business days but our things actually delivered after 21 business days and they gave us an estimate which got doubled while moving. While we were waiting for items to be delivered we tried to contact the Relocation Specialist Janice multiple times because she was the person with whom we signed the contract and made our payment. But she never picked our call and ignored us always or asked us to contact their support desk. They will talk with us properly until we pay and after that we are treated like thrash. I am writing this review so that anyone who wants to do moving please be aware of these moving companies and try to know about our rights and responsibilites from this PDF https://www.fmcsa.dot.gov/sites/fmcsa.dot.gov/files/docs/Rights-and-Responsibilities-2013.pdf. A legitimate moving company should follow certain rules and regulations which they failed to do so. I highly UNRECOMMEND this company to anyone who wants a safe and secure moving.

8. Nice work!

   I have moved several times, both local and state to state. I didn't have much to move and I was receiving outrages estimates that were out of my budget. I came across safe and secure van lines and I liked the price and everything the rep said so I booked my move. I packed all my items so the movers wouldn't have to. Move went well.

9. Great.

   Safe and Secure Van Lines helped my family with our long distance move. Having three children and one being a newborn there was no way we would be able to move our self and I know we needed help. I started looking around for movers, Safe and Secure was probably the second call I made and I felt the most comfortable. We went through the items I am looking to move and secured my deposit. I felt like there was a weight lifted off of my shoulders and I was excited to get this show on the road. I received a call a couple of days before pick up to confirm my inventory and to see if there has been any changes. I got another call about a day before pick up letting me up know what day and what time my pick up would be. My movers arrived on time and pretty much ready to go. They did a walk through and listed the items I was moving to make sure we covered everything, after that they loaded our belongings onto the truck in a timely manner. Everything was done so smoothly and efficient. I was updated throughout my whole move and had a call about a day or two before delivery, again with dates and time frame. They arrived and they were busy bees until they left with staging the home and putting all my furniture in the room I wanted. I couldn't be more grateful with the crew that was assigned to my move and the customer service team was excellent! I am proud to say my move went with out a doubt seamlessly and I couldn't have asked for better.

10. Great Company!

    5 star service from start to finish, very easy to get a quote and when the movers arrived to my house everything was exactly as it was explained to me in the initial call, the price ended up A bit cheaper then my estimate!!