On this page you will find reviews on the company Evergreen Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Evergreen Van Lines – 4.8 (calculated based on 280 reviews).
You can also leave a request for moving in the form below - this will allow you to get an estimate of the cost of moving in the shortest possible time!
Copyright @ 2022. All Rights Reserved by HireBestMovers
I highly recommend Evergreen Van Lines.
Great customer service, the movers were very friendly and professional. Everything was taken care of in a timely manner. I highly recommend Evergreen Van Lines.
Won't recommend them to anyone.
The reason I gave 1 star is because the website won't let you submit the review with no stars. I've always moved myself. I've never had to leave anything behind, and the stress was minimal. Unfortunately, that streak ends with my last move. I took a job that required a move from Nebraska to Washington State. My wife (who is a disabled veteran) didn't want to see me move all of our belongings by myself again. I went ahead to start my new job, look for a house, and get things set up for us at our new home. She contacted Evergreen Van Lines. They told her everything would be packed and loaded. The salesman called me to find out if a 53' trailer would fit in the driveway. I assumed that meant they were bringing a semi truck, and we would have plenty of room. Move was scheduled for the 23rd of April. Took time off to come back to Nebraska for the move and bring my wife to Washington. A few days before the move someone from Evergreen Van Lines called my wife to see how many boxes she had packed. She hadn't packed any, because we understood that they were going to pack and load everything. She called Evergreen Van Lines to find out why this other company (Los Angeles Storage and Transfer) was contacting us, and why they weren't packing our household goods. The friendly people who assured us how easy this move was going to be had changed. Every question she asked was met with some form of "You didn't read your contract." So there are some words to the wise if you still choose to use Evergreen Van Lines for your move. READ THE CONTRACT.
We discovered Evergreen Van Lines is a broker. They hired Los Angeles Storage and Transfer to do our move. My wife packed our entire house in about 3 days while working a full time job. We got a call rescheduling our move date from April 23, 2021 to April 24, 2021, and then another call rescheduling our move date to April 25, 2021. That destroyed the schedule I had to get back to work in the time I had arranged with them. The truck finally showed up. It wasn't a semi, and we ran out of room. We had to donate, or just leave behind a lot of our belongings. The truck was loaded, and that's the last time we saw our belongings. The driver did apologize for not showing up on our originally scheduled date and gave us a $150 discount on the more than $4000 we paid. Now things get very messy. We didn't have a house yet in Washington, but things were in motion. We were scheduled to close on June 1, 2021. The driver reassured us it would be no problem, they would store our belongings at no charge for 30 days. He told us if we are supposed to close on June first, put May 27th for the delivery date. That way we wouldn't have to wait long for our belongings, and they would call us before they loaded our belongings anyway. There was no call. Got an e-mail on May 24, 2021 that our goods were on the way. I told them we hadn't closed on our house yet, and we weren't ready to receive our belongings. I was notified we would have to pay a redelivery fee, as well as a storage fee. We closed on our house and contacted Evergreen Van Lines and Los Angeles Storage and Transfer. We got an invoice for $1950 for redelivery, and $1267.50 for storage that would have to be paid before our belongings would be loaded on the truck. I paid these fees using Zelle. Another red flag, they only accept very specific forms of payment. Cash, money order, Zelle, Venmo, basically things that give them instant cash and are difficult for you to dispute. A couple of days later we received another invoice for storage fees that would have to be paid before our belongings were loaded on the truck. Did some research that we admittedly should have done earlier, and it became clear they were going to keep sending us invoices that "had to be paid before our belongings were loaded on the truck." You won't find many bad reviews for Evergreen Van Lines, and there is a good reason for that. It's because they pay people who have bad experiences to not post a bad review. We received a settlement offer from Evergreen saying they had completed their end of the job and they would give us a refund if we agreed not to post any negative reviews. We were also told that we would have to work through a settlement process with Los Angeles Storage and Transfer to get our belongings back. We didn't agree to the settlement for several reasons. First, people need to know about bad companies that take advantage of people. They exploit your feelings. They have a lifetime of our memories. My wife's military awards. My military awards. Our photos, my wife's disabled daughters hospital bed, and wheelchair. They use those feelings to milk you for more and more money. Secondly, we didn't agree to the settlement because we didn't hire Los Angeles Storage and Transfer, Evergreen Van Lines did. Evergreen Van Lines told us they wanted to make things right. They did not. Our belongings were never returned. We lost everything.
Very friendly and professional.
Very friendly and professional. Handled our stuff with care. Would be a pleasure to receive this offloading/moving services again from these 2 gentlemen.
They are nice
They are nice I would recommend them they were good movers they were on time they are very polite and efficient
I could have never had a better experience.
I could have never had a better experience. They went out of their to accommodate my needs when I had to have my plans changed for the receipt. Can't thank you enough!
The moving crew was prompt
The moving crew was prompt, courteous, and very hard working. I would definitely recommend them to anyone thinking of moving. Great job!
Evergreen Van Lines team were amazing!!
Evergreen Van Lines team were amazing!!! Very professional and polite. They took care to make sure everything was exactly as I wanted and did it in amazing time. They took what was a very stressful time and made it actually enjoyable!! Would never call another company and would ask for this same crew every time!!
I would recommend to anyone.
They were so helpful and so efficient! Amazing job from really chill movers. Made a stressful day so much better! I would recommend to anyone.
Our move went very smoothly!!
Our move went very smoothly and the team was incredible! Evergreen Van Lines movers did a great job getting our belongings to our new home safely and quickly.
Thanks so much!
Evergreen Van Lines were prompt, charismatic, easy going and so professional. They also got everything done very quickly. I felt extremely comfortable with both of them and didn’t feel like I needed to be present while they were moving things to and from the truck. This was a great service that I will definitely use again and I will be requesting Tony and Felipe for the next job. Thanks so much!
Friendly, and incredibly efficient
Evergreen Van Lines movers was amazing to work with during our move! Evergreen Van Lines crew are professional, friendly, and incredibly efficient.
Evergreen Van Lines crew were great!
Evergreen Van Lines crew were great! I have an especially difficult couch and they were able to move my living room and bedroom to my new place in just 2 hours!
Good Moving Company...
We had a bit of a chaotic move and our team was the saving grace of the whole thing. Professional, efficient, and they genuinely cared about getting things right.
Super Men!
Super Men! 2nd time, we Evergreen Van Lines. The first time was for a whole house move and recently for help moving large furniture from a yard sale. They are amazing, professional, quick, and amazingly strong! I would love to book them again.
Fraudsters! Scammers!
Beware! Josh from Evergreenvanlines is a liar. Two days before the move Josh (QA) called me and readjusted Cubic feet from 816 to 1138 stating the price will be revised per my usage. I used 800 cubic feet and sent the pictures. But, here goes the sad saga. Price never changed and horrible experience since. Several calls and emails with customer service. They behaved well on the phone as if they are discussing internally, but no actions at all. EV is a broker who contracted the move to best price moving. I ended up paying the full hefty price as Best price moving would not release the stuff if I don’t pay the invoice. In addition, they ripped my leather sofa set. It’s pretty useless to me. Possibly Federal Trade Commission is the only way out to help many victims like me from these fraudulent businesses.