On this page you will find reviews on the company Five Star Moving Company from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Five Star Moving Company – 4.3 (calculated based on 118 reviews).
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Moved.
Hired Five Star Moving Company to help move into my new house. Austin and the crew did a fantastic job. Nothing broke, just great overall service. 10/10 recommend.
Quality.
Honestly best moving company out there! I was promised great quality and so great quality is what I received! Definitely would recommend!
Moving into my apartment.
My experience with Five Star has been nothing short of stellar. They were super nice and made everything simple. The sales rep Austin was a gem and he gave affordable prices. I’m never using anyone else again. I appreciate their efforts greatly and will be highly recommending them to my friends.
Amazing.
Austin was an amazing sales rep and would definitely use them again. Would recommend to anyone who needs it.
Great experience.
Had an easy time with this company, Austin was very helpful, friendly, and answered all my questions. Great sales rep, would go back.
Great Moving Job!
I am very impressed with the services I have gotten. I am only a single man that has 2 kids and no way can I handle this move on my own. After being contacted by the 5 Star team I was very very comfortable know I have my move taken care of.
The mover did a great job in packen up all my things I am more then happy. If you are looking for a good company to take care of your thing Five Star is the one! Thank so much to Austin and the manager Thomas!
Thank you 5 Star!
I moved from Florida to Georgia which wasn’t too far but working a full-time job as a nurse made it very difficult to find time to pack my things and move it myself. I was contacted by five star moving who literally did a phenomenal job and packing up all my furniture and moving it for me to Georgia. I very much recommend this company if you would like a great moving service!
Stupendous Movers!
I am moving from Maryland to Oregon, so literally a move across the country. Five Star Moving Co. set me up with Legacy Moving and Storage who did a phenomenal job! Scott was able to answer all of my questions and ease my worries. Brian was a dreamboat- he made sure that my most prized and fragile possessions were bubble-wrapped, blanked, the works! I would definitely recommend them for your next big move!
Long distance move from Missouri to Florida.
The Five Star sold me on the idea that they would be with us every step of the way which wasn't true. Five Star knowingly hired a F rated company to move us. The movers showed up a day late, didn't provide us with the space we requested forcing us to leave several of our items (we paid for 1900 cubic ft and were only provided 1150 cubic ft), we also purchased a $400 packing credit that we didn't use that we weren't reimbursed for. We were promised delivery in 4-7 days however, it took 13 days during which time neither Five Star or the moving company Revolution would return our calls. We had to get a lawyer involved to get any communication from them. Five Stars response to my family and our lawyer was once our items were picked up by the moving company Five Star was no longer liable.
After several days of our lawyer staying in contact with Five Star and the Revolution we finally received our items. We had thousands of dollars in damage to our items, we had boxes that were crushed and boxes that were opened and stuff taken out and had several items that are still missing. We reported these issues to Five Star whom to this day denied any responsibility with the move as once they contract out the job they are out of the picture which contradicts what were were told upon hiring them as our broker. They knowingly hired a moving company with 1 star reviews to move us knowing their track record. Although we were able to provide the owner of Five Star the text messages, email showing the promises from his staff along with the photos showing the damages he stated there was nothing that can be done by Five Star because "as a broker who doesn't move the items they are held harmless".
I am writing this review in hopes that I can save another family the heartache we went through.
New York to new jersey.
5 star did a great a job managing this process, I had some trouble with past moving companies, and I’m sure everyone is aware of all the scams that are out there, so I was just about ready to put everything in a I haul and call it a day. My wife got a million and one phone calls, and when she spoke Rick he didn’t try to hard close like every guy, then when I called him back, to my surprise, there were no B.S. excuses about why the price had jumped up- because it didn’t. Highly recommend 5 star movers!
A++.
I would recommend Five Star to literally everyone. They were very affordable and gave us excellent service. I was really worried about my move because it was such a long distance from Las Vegas to New York, but Five Star made the whole thing seamless. They were so professional that they were able to ease my mind right away. The office staff was wonderful and was always responsive when we needed something. I also wanted to say the driver was quick and great at handling everything during the move.
5 Stars for a Reason.
They helped me get ready for my first ever long distance move. I was stressed, anxious and unsure of what to do - but 5Stars gave me the advice and services I needed. I didn’t know how to even go about moving But they answers my questions and held my hand. I was honestly freaking out,but before all of this was said and done I was rest assured and all my family’s belongings made it to our new house in 10/10 condition and the guys were so friendly the ENTIRE time. 10/10 would recommend to a friend.
Recommended!
Just a great company. My sales person was very knowledgeable and walked me through and explained the entire process. When my move day came it happened exactly the way they said it would. They took apart some furniture, wrapped everything, and they were surprisingly fast at wrapping and loading. Everything arrived at my new home in the exact same condition as it left. Thank you Five Star!
Harris Move.
I just want to say a big thank you to Five Star Moving Company and their team! Everything was done perfectly, the timing was flawless, and the rice was lower than I expected. I would never hire any other movers again!
Great Move.
We decided on Five Star Moving because of the sales guy Rick. He really did a great job at estimating my move and he was very accurate. When the movers showed up they were very polite, professional and Friendly and they did an awesome job. I have used movers in the past and they have been very rude and unprofessional. These guys were great - I would definitely recommend!