On this page you will find reviews on the company Long Distance Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Long Distance Van Lines – 3.9 (calculated based on 160 reviews).
You can also leave a request for moving in the form below - this will allow you to get an estimate of the cost of moving in the shortest possible time!
Find The Best Movers In Your Area!
Copyright @ 2022. All Rights Reserved by HireBestMovers
Great service!!
I would like highly recommend Long Distance Van Lines moving company! I was really happy to see that the team works fast, professionally and most important with care to my staff! I got delivery on time and ALL my staff at same condition as the company picked it up! They use professional equipment and packing material! I would like say Thanks to Forman Val for great job and service!! I will recommend this moving company to friends!
Long Distance Van Lines.
I want to say thanks to the "Long Distance Van Lines". Higher quality of service. Fast delivery of your furniture. I moved from Lost Angeles to Chatlotte. I have a lot of Furniture, Boxes, garage stuff, but in spite of this, a team of workers packed my boxes and furniture for 5 hours:) Most importantly, all my furniture arrived in perfect condition. No scratches, broken furniture. In Long Distance has all the necessary equipment for the professional packaging, storage and transportation. Thank foreman Val and his team.
Thanks guys!
Hi, Long Distance:)
My move was fantastic!
Your company moved me from Arlington to San Francisco. Everybody, from the boy who answered the phone to the crew who moved my stuff, was awesome. Moved an extremely heavy treadmill up from the basement. Everything arrived in the same condition in which it left.
Definitely will use them again and refer them to my friends.
So.. THANKS guys again!!
Quotes are understimated to give a compettive price.
Probably one of the worst experiences I've had with moving in my life and I'm a military brat and have moved to different continents.
The sales team is really nice on the phone, very upbeat and reassuring, however, my price changed every time I spoke to someone on the phone. The original quote forgot to mention stairs that I repeatedly said were present. The sales rep assured me that I had plenty of room and put me down for 20 boxes, he didn't say they were 20 small boxes. Also, there were items that I clearly stated I had that were not included in the quote and not realized until I spoke to the Manager who by the way told me that special packaging was required for my glass tables that the sales rep conveniently left off. The sales team tells you "don't worry about your furniture, the movers will take care of it, they know how to package it up" what they don't tell you is that they do provide the blankets but the blankets are secured with packing tape and you have to pay for that tape and if you choose to box your own items to save money that there are certain "requirements" with packaging certain items and they will re-tape as they see fit and I was charged $52 just for tape! I was told at the last minute by the manager that my glass tables needed to be bubble wrapped and then boxed or it was an additional $80/table. Why are the sales people not sharing these costs upfront? My inventory was under calculated as a result my price went up $2k, which is similar to a lot of other complaints about this moving company. The foreman, who seemed like a really nice guy, loaded my things in the truck and told me I needed an additional 150 cubic feet but never let me see the truck empty, which I was told that would be the process, before he started loading my things, when I asked, I was told "oops, I made a mistake I should have shared that with you before loading everything in", long story short, stay away from this company because they intentionally underestimate your move to get you the best price and once you sign that contract and pay the deposit they have you trapped, and they know it. My employer is relocating about 20 of us and I have not recommended this company to any of them based on this experience.
My personal opinion is that they are very dishonest and misleading to get the sale. I wish that I had read some of the reviews before using the service. Lesson learned!
Good luck to all who are in the process of moving and I hope your experience is better than mine.
Horrible Experience.
I wish I could rate them with ZERO stars-1 is too many. They provided an estimate based on a telephone conversation and agreed upon checklist of items and boxes. Moving day they estimated the weight (without a scale which is hard to do) and then nearly doubled the costs-backing (2) 80 years olds' into a corner of needing to keep the scheduled move. Disgraceful. Four (4), yes (4), separate delivery dates were missed-and, none were communicated-we had to chase them over the telephone. They advertise "constant communication" yet we had to call again and again and again. Believe the reviews-this is a horrible company with zero commitment to doing what is promised.
So disappointing.
I loved speaking with Roy who promised to "hold my hand" throughout the moving experience. My estimate consisted of me walking through the house and giving him the names of items. This is only the second time I've used a moving company..the first was Allied who gave a guesstimate over the phone, then sent a representative out to verify a detailed list and contract. I wish I had used them again, but since two lamps were damaged at the time, I thought I would use someone else. The day before the move, a representative from Long-Distance called and went over a detailed list..something that should have been done two or three weeks before, not the day before. I discovered that my move would not cost $4,000 but $6,500. If I didn't agree to that and sign a faxed agreement, the movers would not show up and they would keep my $1,500 deposit. My husband had a stroke only two months before and we were scheduled to sell our house and buy another in Oklahoma. I signed the contract. Although we ended up paying $5,600 instead, it was still $1,600 over the original estimate; we received our belongings in 16 business days, not within 15; and (I kid you not) a full half of our things were scarred, dented, scratched or broken. Within a few days I sent 30 photos of damaged furniture, etc., to Roy, letting him know that this was my formal complaint. Two months later, their office sent me a link to a blank complaint form. I have been busy getting our lives together here and taking care of my husband and haven't had the heart to fill it out and print off all of the photos for the sixty cents per pound insurance they provide. The tops of my washer and dryer were damaged (obviously many heavy items were riding on top of them) and I had to buy a new set! Anyway, do beware..buy the extra insurance..go over all paperwork with a fine-tooth comb and insist on early details before giving their hefty deposit..they sound so nice but my experience was difficult and disappointing.
Long Distance vanlines.
Rarely do I feel comfortable recommending this company based on my experience with them. I can however honestly and without hesitation recommend American Van Lines. My experience starting with my initial phone call, to the final delivery of my furniture was top notch. American Van Lines employees were professional, courteous, punctual, reliable, and dedicated to customer satisfaction. It was a pleasure to do business with them.I've moved my house hold goods from Washington,DC to Denver,CO.
Brilliant moving team.
Last time I've been moved by Long Distance Van Lines and it was one of my great experience. The team was so fast and nice. All my boxes was packed with care and the furniture is in great condition, no scratches and cracks. The Foreman and customers service was so helpful and they explain me how to save the space and the money. I'm not going to change my moving guys and I'll suggest to all my friends. Thanks for easy move.
Fair company to move with.
This Company had moved me from Columbia, MD to New York, NY. Honestly the beginning was pretty stressful . They did show up a little late , and only with 3 guys for my big move. I was really nervous at the beginning ( wasn't sure they will do everything on promised 1 day) but as the move started , I was amazed with the speed of movers. Two helpers , spoke poor English , but the crew leader was excellent in everything. They filled up the whole truck in less than 4 hours ( this guys work like ants lol) and left my place . I have received my stuff a day later than I was promised , but Thanks God everything was delivered with some little scratches on my dresser. This is my 5th move , and I have never seen anybody moving that fast. I recommend this company.
Best Movers.
My move was great. I setup my move with Roy, in October for November 14. The crew arrive at 10 am and start to work , they was very friendly and nice, the head of the crew was explaining everything for that I will get charge, I order full pack service because I didn't have to much time to pack by myself. They finish my 4 bdr house in 10 hours. I was really concern about delivery day because my window was between 7 and 21 days but the truck arrived at my new house in Oregon on 22nd November, the truck driver and his helper unload and unpack everything. Now we can celebrate Thanksgiving Day in our new House.
Scam! Horrible Company.
This is by far the most unethical and dishonest company I have ever dealt with. We had to pay an extra $2,000 in order to have our belongings delivered unloaded at the destination. They quoted a fair price initially, I received 3 quotes and all in-line. After our items were loaded, the foreman said we will have to pay an extra $2,000 at delivery IN CASH. We immediately disputed this, but it was very difficult to speak with anyone and once we did they were the most disrespectful people, especially Paula and Roy. At delivery, we took photos of the inside of the truck before and after our belongings were unloaded. The inside of the truck had measurements indicating the cubic feet. I have proof that we did not go over the estimated cubic foot in their original estimate. Emails with photos, phone calls, and certified mail was sent to the company, but no response. I also reported them to BBB, but that didn't do any good either.
Moral of the story. DO NOT USE THIS COMPANY and DO NOT TRUST ANYTHING THEY SAY. All good reviews are fabricated.
Excellent Company!
It feels so awesome being served by the very best of service providers. The feeling is resounding and I got to experience it last weekend when I was moving from Colorado to California. I was relocated Long Distance Lines whom I realised were experts when it comes to relocations. They facilitated my relocations in an effective and admirable way. They took control of the situation and kept the tension low. They did a good work that is worth my praise!!
Worst Mover on the planet.
Long Distance Van lines worst Moving company I have ever used in the 30+ years, I have moved with moving groups at least 6+ times over the 30 years. To start off the company got great reviews, and Michael at the beginning was helpful and saved me some money. We had planned the move over a weekend and the idea was that we had so much stuff it will take two days to load for storage.
Michael was accommodating. The movers did not show up at 7-8 AM Saturday morning as planned but around noon, they were short staffed and more people did not show up until mid afternoon. The company was to pack our stuff ( which I paid additional $6K +) and load to store. About 4 hours into the move I noticed that the beds were the first to be loaded. I told the head guy that this was going to be a two day pack and load and Nicholi ( missed spell his name) indicated no this was a one day load and we have already packed the beds so you cannot stay the night. Also, we will not be finished until late. This was not our plan since we had no accommodations for evening and the plan was for the family drive to down to Texas. I was told by Nicholi he had another job staring in morning and the matter was closed, very rude and direct. At this point more people should up to pack. I noticed that items were being no longer wrapped and placed into boxes but simple thrown into boxes. The employees were complaining on that there was too much stuff. We noticed pictures were being thrown into boxes unpacked. Glass ware as well placed in boxes not packed. We also had a rain shower in the afternoon which slowed down the progress. Now the loaders were walking into the house tracking mud an water every where on the wood floors and carpet. The team finished up at about 12midnight to 1 AM. The house was a mess and trashed on the front porch at least 6 feet high. I not only had to mop and clean the house but had to get rid of the trash. We finish up sometime around 3AM in the morning and still had to drive to hotel that I had to paid a premium rate.
Nicholi also handed me a evaluation form and demand that I fill out and sign In addition Nicholi surprised me that there was more stuff that estimated from 4500 to 5200 therefore I owed and another $5K . I had to pay the additional amount not knowing if this right or wrong. And give this guy my evaluation sheet , which was would have been horrible, and have this idiot change or throw it away.
Now we are on the receiving side in Texas and the nightmare continues. I had made calls to Paula that we need to have our stuff delivered in about two weeks. She indicated that she would work on it. After a week and no calls or emails, I called back this time with another person from Long Distance Van Lines, and she indicated that the delivery date will be sometime in November. I could not believe what I was hearing that I would have to wait a month for my stuff. I called back and got a hold of Paula. She indicated that she would work on date, this was on a Friday. Sunday afternoon not only 48hours later I get a call from the movers saying your stuff will be delivered Monday morning. After finally screaming at the driver and his boss that I cannot take the deliver until Tuesday since I was not available on Monday. I asked the supervisor of the mover would he like to be treated the same way and be given only 16 hour notice to deliver two truck loads of goods on a Sunday afternoon, and he would not answer , just continued the drivers will be there in the morning so get ready. I had to finally tell him that no one will be there to accept the goods, and if you deliver it and drop it off on my driveway I will sue you and the company. I get a call from Paula apologizing for the problem and the delivery will be on Tuesday . She indicated that there will be two trucks one truck early Tuesday morning to deliver the furniture and one midday to deliver the boxes. The nightmare continues, both trucks arrive early Monday morning with about 6 people. My wife and I could not keep with the unloaders. and they were unloading at a very fast pace because one of the drivers had another deliver and had to leave in a couple of hours. Most of the boxes were unmarked which required opening. When I could not keep up they simply started stacking in the house and garage at random. The driver that had to leave in one hour was in such a rush I watched him unload a very expense piece of marble that goes on an Antique piece of furniture and drop it and broke of a large piece. He simply said I guess you will have to file for that one, like get ready there will be more damaged goods. The problems continue the driver in a rush would not assemble furniture for us . I had to put the beds together myself. Such as the sleep number bed the boxes were not marked and it took we a week to find all the parts of the bed, another 5 hours to assembly by myself.
There are more than I can write here. The damage was significant to our furniture. Part of the second bed has never been found and that was a bed that my father built by hand out of walnut, a family heirloom lost. I lost a 40 inch TV. There were chairs legs broken beyond repair, table legs broken, china cabinet glass shelves only 3 out of 10 made it. Mirrors broken. Countless dishes and cups broken. And to claim $.60 per lb per item , my guess if I can fill out the paper work, maybe get back $600-700 but the loss to us I would put into the many thousands. I wish I had stuck to a United or top mover and paid the additional amount to move. Our total cost to move was around $30k and my loss to damage goods could be $5-8K and some pieces of furniture were priceless family heirlooms lost forever. I hope this message gets out to stay away from Long Distance Van Lines , which I will classify to be the worst mover on the planet.
Diligence at its best.
I have always been in love with diligent services. I like service providers who deliver spotless and flawless services. I am certain that’s why I decided to stick to Long Distance Van Lines after the first relocation service that they helped me carry out. I was moving to Florida after staying in Maryland for quite some time. To them, the distance wasn’t an issue and they decided to offer me efficient relocation services. I was promised that I was going to love the entire relocation and I can remember the reassuring voice of the sales agent. He assured me that their crew were going to perform incredibly well.
On the set date of relocation, that team came in the morning as arranged. The first thing that amazed me was their meticulous uniforms. They looked smart in attires and anyone looking at them would have full confidence in them. They were kind enough to exchange pleasantries and then right away embarked on their job. Everything was done simultaneously. As part of the crew was busy with the packing of the few remaining items, others were carrying the loads to the waiting truck while the rest busied themselves with the arrangement of the properties inside the vehicle. That was the kind of coordination that I wanted. It wasn’t a surprise, therefore when the entire relocation work got rounded up four hours less than we had anticipated. That lovely experience would take ages to depart from my memory. Long live this company and its crew!
Stress free, great move.
I moved in August From Naples to San Diego. I hate moving like most people and was so stressed. Long distance van lines contacted me, gave me a fair quote, sent the nicest team of driver's to pick up my furniture. Andrei and his team. they helped me finish my last minute packing which I was positive I would finish myself. The customer serivce team was great, they advised me when my items would arrive, Everything that was told to me by my salesperson Benjamin came true, he made me one promise a stree free move.