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Master Movers

Master Movers reviews from real customers

On this page you will find reviews on the company Master Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Master Movers – 3.2 (calculated based on 69 reviews).

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Master Movers

   69 reviews

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  • Company: Master Movers
  • Location: 2130 Winter Ave., Indianapolis IN, 46218
  • Website: www.1mastermovers.com
  • Email: info@1mastermovers.com
  • Phones: (317) 872-6683||(866) 716-5529

69 Reviews: Add Review

  1. Rip Off!!

    I thought I was making the right decision by choosing a company that advertised as moving the Pacers and the Colts, worse moving decision I’ve ever made! I had a 2 day move due to closing on the sale of a house and purchasing agreements. The day to load was a disaster. I asked for 3 movers. Two movers and a trainee was sent. Not only did the trainee stand around and wait on instructions, there was a huge language barrier, and it was all on the clock of my hourly rate. They boxed up items, I did not ask to be boxed or needed to be boxed, and did not protect the necessary items. What was quoted as a 3 hour load, turned into 6 hours, all at my expense. I was quoted a lesser amount on the 2nd day to get the truck to leave the lot and drop off items. I was then called by the office to tell my my card declined when they tried to charge double. After multiple arguments and discussion the owner and I sat down with a resolution. At time of drop off I was sent 3 trained employees with the 4th training. Not only did things go quicker, it only too an hour to unload. Since I already paid for 4 hours, I asked to reassemble furniture. My footboard was put on backwards with pricing stickers showing. The dining room table legs were so loose, it rocked, and had a lot of damage. That same footboard was banged up quite a bit, a brand new full size headboard was cracked, my nursery rocker is broken and unable to be sat in, as well as a dining room table heavily damaged and scratched, along with a separate kitchen table set damaged. As we all know it takes time to unpack and get settled. Because I did not report all of the damages within 72 hours, they refuse to reimburse for damages. I have actual pictures of my items in the truck poorly packed, which the owner commented will cause damages. It took 3 months for the reimbursement to be denied. I would highly discourage anyone of having their possessions they work hard for moved by this company with such lazy and dishonest employees. I truly believe Master Movers take advantage of women moving alone, milking the clock and racking up unnecessary charges. Things went so much quicker males present to keep them going.

  2. Disaster Movers.

    Both workers were slow and the guy who was the team leader (David) had hurt his back days before and could only move small items. Would not take plastic bags, and I had to call the supervisor.David said it was Company Policy. Company Policy was not addressed in my quote nor was the addl charges about wrapping your furniture. All my small night stands and end tables were turned upside down and all the contains fell into the other drawers. When the movers reached the destination they were so slow my Brother and Brother in Law helped to unload the truck.
    OMG never again.

  3. Good job.

    Used this service to make a move to my new house. Everything went perfect and smooth. Big ups to these guys.

  4. Keiver Bencomo.

    Had a great experience. the office staff was extremely helpful and got me a quick estimate the 4 movers showed up at promised time and were efficient they completed the move an hour earlier than anticipated and no items damaged all was moved with care would recommend them to anyone looking to move.

  5. Adeline O'Kelly.

    I needed to move quickly and called Master Movers. They were efficient at work. The staff were friendly and they knew what to do. I want to say thank you to everyone who participated in my move, thanks Master Movers!

  6. Nancy Romas.

    I had a great moving experience working side by side with the team of master movers. I used their service just after new years eve. They arrived on time and did everything as quick as possible. In just 2 hours I was in my new apartment. Thank you, Master Movers.

  7. Joseph Petersson.

    I want to thanks Master Movers for the great service they provided to me two days ago, when I needed professional help to help my 87yo aunt to move to my House. All the staff was really nice and they worked quick.

  8. Jorge D'angelo.

    I couldn't be happier with the service that Master Movers provided me on November. They helped me move from a one bedroom apartment, to my new house. They even gave me advises on how to relocate my belongings in a bigger space. I'm looking forward to hire them again on February when I'll change my office location.

  9. Juan Duran.

    Master Movers has the best service I am very happy for the attention and the professionalism of the company. I will definitely recommend them to everybody I know who needs to move.

  10. Mary Davis.

    I called Master Movers for help when my landlord ask me to leave my rental apartment on December 24. The next day they were nocking at my door at the time they were supposed to be there. The crew did everything at lightning speed. I was very impress. The price they charge for the service was really good if you realize that all of this happened on Christmas morning. I'm very pleased with the hard work of this young men.

  11. Melany Park.

    I used Master Movers a month ago, I'm very happy with the service. All the staff were friendly and responsible. They worked fast, on time and carefully. I recommend 100%.

  12. Good People.

    My wife and I set out to start the year renewing energies, in the plans was to start a new home in a more pleasant area in which we could start a family. We did not think that this change was going to happen so soon and, honestly, it would not have been possible without the valuable help of MasterMovers, since we had a great opportunity to rent and in less than 5 days we were able to concretely make our move, the team behind of MasterMovers was amazing from the moment of the first contact, offering one of the best rates on the market and unparalleled customer service.

  13. Easy andas cheap.

    MasterMovers complies with everything that a large company of transfers and removals must comply with. They present an effective customer service, which is willing to respond to all your needs and at all times. They have a professional and dedicated team, which gives an unequaled tranquility, since you are sure that all your belongings will arrive safely and in good condition to their destination. Their prices are quite competitive, I would say one of the best in the market. Their units are in excellent condition allowing a quick and comfortable trip. My experience with MasterMovers was great, I would not hesitate to use them again.

  14. Flori Delgado.

    For the past three months I've been moving from a rental house, to another for any kind of problems. Master Movers have been there always to provide me with the best moving service possible. They're really masters of what they're doing. And all this with a great price.

  15. Kate McKinney.

    Four days ago,I hired Master Movers to help me move all my furniture from my old place to my new home.They really knew what they were doing.Everything came to my new home without any sing of damage.100% recommend.

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