On this page you will find reviews on the company Pickfords from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Pickfords – 2.8 (calculated based on 220 reviews).
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Excellent service.
We recently moved from Bristol to Torquay using Pickfords and their service was excellent. The 3 removals men arrived early for the job which was great, the move went smoothly and they were friendly, helpful and very professional. Would highly recommend.
Stress free move.
Our team of lads Martin, Gary and Davie were great. Worked
very hard and were very provisional. Keep them topped up with tea !! Our goods have gone in to storage, so fingers crossed all will be well.
Collection,Storage and Return of goods.
I would like to thank both teams for their professional approach to remove the goods from our house store them and then return due to a flood situation. I never expected teams that would be calm, helpful and nothing was too much trouble. They were sympathetic to our feelings when our house was in a disastrous state and careful when returning the goods not to damage anything. I would also like to thank my personal planner who helped me to organise everything. Barbara PF18046345.01.
Great stress free move.
The Items had been in storage for a while and two people who brought them were models of efficiency and helpfulness.if an items was difficult to take to the correct place in the house they dismantled and reassembled:at all points they checked exactly where we wanted the heavier items and were prepared to move things again if it became clear they would not fit in the designated locations.we could not have asked for a more supportive and careful service.
Highly recommended.
We used Pickfords to ship our personal items from London, UK to Vancouver, Canada by air freight in October 2018. Their cost was the second lowest amongst 10+ quotes we had from other UK shippers and their service was really great. The staff were very friendly and helpful, explained everything in detail and kept us updated. The tracking option was also very useful, it allowed us to see when our boxes were coming. We would definitely recommend Pickfords to anyone and would use them ourselves if we relocate again.
Pickfords Move From Scotland to Devon.
Having not moved house for 35 years we were very apprehensive about the prospect of moving 400 miles. We needed to go with a national company who could handle the distance and the logistics. Knowing the name we contacted Pickfords first (and then did not bother with any other quotes). We were particularly concerned about our large quantity of hobbies related equipment and musical instruments.
During our visit from Paul he immediately assured us that they would travel safely and gave us confidence in the process and had an easy solution to our single track road and narrow drive access. Our manager Nicole always answered my emails promptly and very patiently listened to my questions.
All the removal guys (4 then 2) were great, very polite, hardworking and particularly respectful of all of our"stuff", packing all sorts of things with care. They were at our new house the evening before moving in day and it was great to see them there after our long drive down. They unloaded everything very swiftly and stacked up what seemed like 1000s of boxes in such a way that we could still move around.
We have unpacked everything (except about 7000 CDs..) and nothing was damaged at all.
Our experience of moving with Pickfords has been completely positive and whilst we do not intend moving again for a long time we would not hesitate to recommend them, particularly for a long move.
Bristol to Congresbury.
We used Pickfords to move from Bristol to Congresbury. They were excellent. We were downsizing from a large 4 storey townhouse to a renovated cottage. The experience was excellent, from the first contact onwards. The crew were particularly good and were careful, considerate and courteous.
Pickfords.
Excellent and efficient service all round. Came and packed our contents over 2 days, placed goods in storage for a few weeks, then delivered quickly and safely at the other end. No problems, no damage to goods or homes (old and new). Highly recommended, definitely encourage to pay a few pounds extra for the packing service, saved so much time and effort. Leave it to the experts!
Such a stress free experience.
The quote was competitive, nothing was too much trouble especially changing the date several times at last minute. On the day the move crew just couldn’t do enough for us, no damage to either house or our possessions. Highly recommend!
Renoval of house contents.
I used Pickfords to clear my house, pack my belongings and put them into storage.
Allan Luke guided me through the process. His efficiency and kindness made the whole process very easy.
The 3 men who came to do the work ( David, Liam and Josh) were polite, unobtrusive and friendly.
My house move.
Totally hassle free from my first point of contact.
Everyone involved was friendly, extremely helpful and nothing was too much trouble.
I had the full packing service and placement at the “other” end, the guys were terrific, I can’t sing their praises high enough.
The helpful advice from Trish in the office was most useful.
I would not hesitate to recommend the company.
Removal to storage.
Great crew, nothing was too much trouble. Took the stress out of the day. Would absolutely recommend Pickfords to anyone.
Great Service.
Professional and efficient from end to end. Couldn't ask for a smoother removal.
The office team were prompt in arranging a quote to be assessed at a convenient time and quickly resolved any queries I had.
The removal team were prompt, pleasant, efficient but careful on the day and we were moved in within hours.
How not to move house - employ Pickfords.
We moved house last Thursday/Friday 6th 7th September. The crew on the first day initially appeared friendly and willing however as the day went on that changed. The language of one of the crew was appalling and I heard derogatory remarks being made about our home contents. I was perturbed by their packing skills, clothes were thrown into boxes, pictures were stacked without any protective covering in boxes. Day two was to finish packing and remove items less than 5 miles away. On inspection of the vacated property several items had been left behind, including a Chinese rug, several items of valuable china,golf clubs to mention but some. I have pictures. In the end my husband had to hire another van at very short notice to remove what they had left behind. Our hired van was full. A telephone call was made to our local office before 5pm on Friday to report dissatisfaction but to date no follow up has been received. We feel very let down by their service. Recommend to others not a chance.
Excellent!!
We would like to say that Susie in admin gave us an excellent customer service experience throughout our move from the UK to Perth Australia. Nothing seemed too much trouble for her. Also on the moving day our packing team being Steve and Leigh were excellent.
We feel these staff members are an asset to the company!!
Ann & Brian.