On this page you will find reviews on the company ReloUK from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating ReloUK – 3.4 (calculated based on 39 reviews).
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Helpful, Friendly and Professional.
Susan couldn't have been more helpful. I needed my shipment delivered within 10 days of the ship arriving in the U.K. and Susan made it happen. She told me the delivery would be between 12 and 1pm and the driver arrived at 12 and came to find me at the back of the property when I didn't answer the door. The team has been professional and consistently responsive and helpful throughout my dealings with them. Highly recommended.
Worst experience with UK.
I recently moved from London to NY and shipped my household items with ReloUK. I would not recommend this company to my worst enemy. (1) my items arrived more than two months late with no explanation or apology from ReloUK (2) the total cost ended up being 3x what they initially estimated because of additional fees hidden in the fine print and (3) my furniture had scratches on it when it arrived .
Just don't use this company. You will save money and headache by going to someone else.
London to Sydney - Good Price - All Smooth and Successful.
Anthony was very helpful at all times, provide an estimate and answered al our questions. Quote was extremely competitive and truly professional at this price. On moving days the guys arrived on time, very helpful and packed in real quick time (we have previous experience of very slow packing!!), all consolidated onto a container and on its way within 2 weeks, arrived in Sydney at our house 12 weeks later, no damage at all. Great service would recommend and we hav done a lot of global moves!!
Great Service Utter Professional.
ReloUK has impressed me from the very first time they have contacted me to quote about a possible relocation to the USA.
The booking and the overall move went extremely smoothly. The crew, who I'd like to personally thank, worked hard with utter professionalism and discretion.
Surely I would recommend ReloUK to others.
Kew Gardens to Florida.
My belongings have crossed the Atlantic to USA and returned to Europe four times over the years. Now I have just experienced the fifth shipment to USA packed and handled by ReloUK. It reached me in less than two months in a shared container (two weeks delay in delivery from the American port due to Customs etc.) and I received it yesterday. I am blown away by the professional packing, it was of an amazingly high standard and everything arrived in perfect condition. I cannot recommend ReloUk more highly.
Worthless.
It's been TWO MONTHS, and they still haven't even consolidated a container to send our things. Just sitting god knows where. They were happy to accept my business and LIED over and over that it "won't be long now". I don't know if they ever intend to ship our furniture or if I have to sue them to recover anything. Do not do business with these incompetent people.
International Moving.
I have used ReloUK three times, once to move my personal effects from the UK to Thailand, then to return from Thailand to the UK and then from the UK to the Sunshine Coast in Queensland. My belongings were also kept in storage in the UK for a year. For the last two moves I have dealt almost exclusively with Lyn at Pevensey. All moves have involved customs clearance and the use of carriers in Thailand (United Relocations) and in Australia (OSS Worldwide) who have performed without fault. Lyn/ReloUK has proved excellent at arranging and coordinating the transport of my effects. My belongings have always arrived undamaged and in excellent condition. I would not consider using any other shipper should I have to move again.
Simple process.
I contacted Relo Uk and their agent Victoria talked me through the process. she was very helpful and able to answer all my questions.
Relo UK collected my belongings the same weekend and also did the necessary paperwork in a timely manner,
A few weeks after my move to Australia, my belongings came via courier, in the expected timescale and in perfect condition. I was worried that the fragile guitars (although in a hardcase) would take a beating, however I can confirm they didn't have a scratch on them.
Overall I am very happy with their work and communication.
Good stuff!
Outstanding Service and Worry free removal.
An Absolute pleasure to deal with ReloUk and especially Charlotte. Outstanding service from day one. I have dealt with several moving companies within recent weeks and this company stood out above the rest. Would highly recommend ReloUK for your move.
Moved from Portsmouth to Los Angeles.
I requested quotations from a few International Removal Companies, such as Eagle, Simpsons, ReloUK and Doree Bonner.
I chose ReloUK based on cost and previous reviews. I was not disappointed.
From the initial contact from Victoria through to the packing service and then shipping I received a first class service.
I would definitely choose ReloUK again if I were to relocate. I have already passed their details to friends who are thinking of moving to Australia.
Moved from London to Australia.
At first we were apprehensive with such a big move and with two young children but The staff at ReloUK made it sound so easy and stress free. We put our faith in ReloUK and thank goodness we did. The sales team gave us all the advise and documentation we needed to customs clear and insure our effects. Lyn insured that we were updated at every stage of the process. The crew professionally packed our home into a 20ft container on our drive way with no issues and made it look easy.
On arrival in Brisbane their agents unloaded into our new home and unpacked and reassembled our children’s beds ready so we could move straight in that day.
Perfect throughout, well done guys and thank you so much! Well deserved 5 stars!
Used twice - London to Dubai and back!
I have used ReloUK twice, one moving to Dubai and secondly moving back from Dubai.
The Company are exceptionally professional and approachable. Paul the MD is always available should it be needed and the workforce are fantastic. They get on with the job and pack things to a fantastic level which helps to ensure minimal damage to any of your things.
They moved a 4 bedroom house in two days and left with all the boxes and wrapping.
Great service and great company. I can highly recommend them.
Good, in the end..
We contacted Relouk for a shipment of goods from Sussex/London to California. Goods were collected from us in May. Delivery was end July, but we were v. frustrated that 1/3 of the cartons had been left behind in the UK. In the meantime, we organised a second shipment, which arrived on time in early November, together with the missing pieces.
Whilst we were very frustrated by the delays with the first shipment, the company were suitably apologised, and admitted it was their fault. The CEO was on top of the issue, and it was easy to reach him to discuss what had happened.
Most importantly, the goods were all well packed, and there was no damage to our items. The crew who arrived to pack our goods were uniformly helpful and friendly.
We would recommend Relouk, despite the problems we experienced.
Amazing service, friendly stuff. Booking an international move is stressful, but not with Relo UK.
We compared 3 quotations when booking our move to Australia, I have 5 reasons why we choose Relo UK;
1 – When contacting Relo UK we spoke to a lovely lady called Charlotte, no task was too much for her, she advised Paul would attend our property to carry out a survey at a time which suited us.
2 – Unlike the other professional companies Paul attended our house and didn't bad mouth the other removal companies, he carried out a full inventory and advised us on the best options
3 – Move Day! The Relo team arrived at the time we had been advised, not a minute late! We showed them what we would like packing and they started.
4 – During the shipping process Relo UK kept us informed throughout.
5 – Australia bound!! Are goods arrived within the time slot Relo UK first advised, no broken or damaged items, the guys in Australia also continued the good quality service!
We are extremely thankful to the Relo UK team, they made are relocated stress-free!
Not recommended.
I have chosen this company to move our belongings from UK to Western Australia as the reviews were very good, however our experience wasn't so good with them. We have been quoted 8-12 weeks for this destination, but it took 16+ weeks, they also provided misleading information when our vessel should arrive and never informed us that our vessel will be unloading our things at Singapore and that another vessel would ship them to Perth WA, so I had to search for information myself and chase them up. If this would be advised I would have never booked their service because our items have been moved too many times and quite a few things arrived damaged.. Some of our furniture wasn't even wrapped properly and was damaged badly,our nearly new condenser dryer wasn't wrapped at all and arrived bent in few places as if it was thrown out of the container like garbage.