On this page you will find reviews on the company Safe Bound Moving from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Safe Bound Moving – 4.5 (calculated based on 220 reviews).
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Move 1 bedroom condo
It was a terrible experience, they were 8 hours late then expected. One of the Mover was showing lot of attitude and charged double to what was originally committed. I will never ever recommend them. They are a group of scammers who are running this pseudo move business from somewhere.
Between provinces move
Very bad experience. They charged way more than the estimate, a third company was involved, I was forced to pay before delivery, and the boxes were damaged. I do not recommend this company.
Smooth Move
Safe Bound Moving were excellent and reliable. They were always communicative, making quick responses to all of my questions. Pricing is very transparent, and there are no hidden fees. I'll certainly hire their services the next time I move. Highly recommended.
Good Job!!
The service was super friendly, professional, and FAST. They gave us a couple of heads-ups via phone to let us know their exact arrival time. When they got to the apartment, we were moving out of they had three guys with them, instead of the two we had hired, because the move they were coming from had hired three. They are superb. I am so happy with them.
Worst move ever
I would love to be able to write a positive review for Safe Bound Moving but alas our experience was anything but!!
To top it all off they were unable to complete our move and refused to refund our deposit.
We should have realized from our initial contact with Safe Bound that it would turn into a disaster and time wasted by 3 parties with no apologies from Safe Bound! We re-booked multiple times.
When we booked with them they were unable to process our credit card or email us a copy of our contract. We never did receive a copy of the contract. They told us they would call to confirm our pick up time(s) however on each occasion we had to contact them. In many instances there was no answer and we were unable to leave voicemails as their mail box was full. When someone did pick up the phone we were told our time "looked good".
April 29 - Initial contact made with Safe Bound Moving, appointment booked for noon pick up on May 7. Said they would confirm by 3:30 PM May 6
May 7 - 9:50 AM finally rec'd notification that p/u would be between 2 and 5
3:20 PM - rec'd call that the crew was running late and would be unable to arrive at p/u prior to 5 PM
Individual, who had been waiting all day had to leave for work at 5:30
Notified Safe Bound office of this and was assigned May 12; was told the move would happen before noon; time was suitable to person at p/u
May 12 - Safe Bound vehicle needed repairs and could not complete pick up
Safe Bound arbitrarily assigned May 15. That date was unsuitable for the individual at the pick-up point
Safe Bound was advised immediately that May 15 was not suitable and May 19 was arranged as the pick-up date with a guaranteed AM pick up
May 19 - Safe Bound changed the pick-up time to between 3-5 PM. That was agreeable for all parties.
8 PM - call received that Safe Bound vehicle had suffered another breakdown and would not arrive until 11 PM or later. We had no option but to complete our move with someone else. Safe Bound refused to refund our deposit.
May 20 - I contacted Universe Moving in Ottawa and they were able to complete our move within days without a hitch!!
Move size - kitchen cabinets 14 pieces
Service cost - loss of deposit
Use Them Again
This weekend, I used Safe Bound Moving, and I was so impressed by how timely, professional, fast, helpful, and friendly the movers were. They fit us at the last minute and really helped us out. The crew came were amazing! Safe Bound Moving are the most professional and economical moving company I have worked with by far. I never got an experience from anyone that I got from Safe Bound Moving!
Well Done
Excellent service from start to finish! Moving men were professional and very efficient—super-efficient, easy-to-use website. Use again & recommend this company to pick up & deliver.
Smooth Move!
Thank you, Safe Bound Moving! Moving is a particularly stressful experience and we can't thank your team enough for making it as stress-free as it could be. Every one of them bent over backward to accommodate our requirements, which were not always straightforward. They were efficient, careful, friendly, polite, respectful, and fun, making us laugh at a time when we felt more like crying. What a team! Thank you boys, you were brilliant! And thank you Jackson for the excellent organization and communication. Safe Bound Moving does still rule the waves!
Great Experience
The guys arrived on time and worked hard. I scheduled 2hrs for them to unload my U-Haul truck, but they finished within 45mins! They made my move so easy and smooth! Great work! I was satisfied with their hard work.
Impressed!!
They quickly confirm and provide a reliable quote and set expectations (parking, amt of furniture, time estimate, availability, packing materials they include). Then the day of, they arrived on time with 2 people and marked everything with a small tape indicating what to move. I am so happy with their service I highly recommend them!
Thumbs Up
Very good and very helpful, good communication, and all done in a timely fashion. On-time and very professional, the mother-in-law is very happy. Very straightforward, and I would use it again. I will recommend using them.
Excellent!
Good movers are hard to find. I had Safe Bound Moving move me from one unit to another in my building. Despite being a small job, they still took the time to properly care for my property and get it set up correctly in the new unit. The team was nice and treated me very well. I highly recommend them!
Smooth Move
The service was super-efficient, and I was so impressed by how quickly they were able to pack everything up and unpack it at the new place. They were experts at their craft, and I would very much recommend this company for any size move.
Highly Recommended!!
What a great experience! These guys were so quick, thorough, and super nice!! We had a very small window to work with and Safe Bound Moving were there to the rescue. I wish I could remember the guys' names who actually moved us because we have nothing but positive things to say. I would like to say go with them and make your move smooth!
Well Done
Great service - reliable, helpful - and very easy. I was hesitant before booking as I'd never tried Safe Bound Moving before. But I'm so glad I did! HIGHLY recommend!