Trinity Moving and Storage

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1. Awful experience

   I do not understand how this company got all these great reviews but I had a very bad experience with it. They provide you a binding( as they call it) estimate and hook you up. They send you a completely different company to move your stuff. This company loads your stuff on a truck refusing to provide a price upfront (I asked specifically to tell me how much it will cost and the guy refused to tell me that) and starts to extort more money from you threatening to unload the truck. You have no choice at this point only to pay. They completely change the price of your move - mine is doubled. Absolutely understandably you contact Trinity since that the company you think you work with but they just ignore you completely. So - stay away. it's a scam.

2. We could not have asked for a better outcome..

   My wife and I had a great experience when we used Carkmack Moving & Storage. They were friendly and tended to all of our needs in every way possible. Their customer care team and their movers were excellent. The movers worked very hard from start to finish and they were also friendly. Nothing was damaged as far as our homes (pickup or delivery) or any of our items. We were also happy that our cost was cheaper than we originally expected. We plan on moving again in the near future and we will be giving these guys a call when the time comes. We could not have asked for a better outcome.

3. They were mostly available when I needed them.

   I was recommended to this Trinity Moving and Storage and was skeptical at first. Moving makes me nervous. I'm already unpacked and in my new home. It is wonderful. Now I'm recommending everyone to this company.
   
   The whole process was overwhelming but they were very helpful from the get. They were mostly available when I needed them and were always able to answer my questions accordingly.

4. Amy Metcalfe.

   Trinity Moving and Storage handled our local move and did an excellent job. We had 3 movers and they completed the task quickly and carefully. They even lowered our original estimate! That was a nice surprise! We will definitely recommend them to everyone we know.
   
   I am beyond pleased that this company shows compassion for their customers and does not treat them like a bank.

5. I would definitely suggest Trinity Moving and Storage to anyone.

   The customer service was amazing! The moving crew was professional, respectful, and managed their time extremely well. They handled my furniture with such care! They even helped me get a bedframe taken apart that I was having a lot of trouble with. They had such a competitive price that at first I thought that there was no way that such a low price would get me any kind of high-quality move. They convinced me and I couldn't be any happier. I would definitely suggest Trinity Moving and Storage to anyone looking to relocate!

6. I would rate them zero if I could.

   DO NOT USE THIS COMPANY!! WHEN THEY SCREW UP, THEY WILL NOT REFUND YOUR MONEY! I scheduled Trinity Moving and Storage a month before my closing date and move. They missed the primary date and then the 2nd date, which was the closing date on the sale of my house. I had to pay 3 movers to get the furniture out of my house and into a storage unit as I would have to pay $250/day to rent back. Had to pay for a month for the storage unit and then hire new movers to get my furniture to my new house. The stress and hassle were unbelievable.
   
   Trinity had a month to schedule movers and a truck for me and couldn't do it. I talked to them many times leading up to and on the primary and 2nd dates. They kept assuring me that they were on schedule. What a load of crap. Trinity LIED to me the entire time. Then they wanted me to sign a release with no refund of my deposit. I refused. Trinity might actually do something right every once in a while but DON'T RISK USING TRINITY!

7. I am beyond pleased.

   Trinity Moving and Storage handled our local move and did an excellent job. We had 3 movers and they completed the task quickly and carefully. They even lowered our original estimate! That was a nice surprise! We will definitely recommend them to everyone we know.
   
   I am beyond pleased that this company shows compassion for their customers and does not treat them like a bank.

8. I would also use them again in the future.

   Trinity Moving and Storage moved me from Virginia to Maryland last month. I only contacted them after the other mover that I had slowly set up fell through. There were no call no show. Trinity Moving and Storage definitely came through for me. It was very easy to set up. they're also very understanding and the fact that I needed to get things done quickly, and how high my stress levels were. They had exceptional customer service and I would highly recommend them. I would also use them again in the future.

9. I did not have any issues with them.

   I use Trinity Moving and Storage when my company told me that I had to relocate. I moved over to Frederick. It wasn't a long move, but it was stressful. This company did a great job keeping things stress relief for me. I have another move coming up for work in the next year and I will definitely be using them again. They moved my entire three bedroom house very easily. I did not have any issues with them.

10. I would definitely recommend Trinity Moving and Storage.

    I have never used a moving company to move my items before. Trinity Moving and Storage did an outstanding job moving my items from Edinburg, VA to Kitty Hawk, NC. The customer service that they provided me throughout my move was great, and everyone was so friendly. All of the staff that I spoke with were very knowledgeable and was sure to answer all of my questions promptly. The crew that moved my items were very respectable and handled my items with extreme care and attentiveness. They were on time for the pickup and the delivery which helped to schedule on my end. I would definitely recommend Trinity Moving and Storage to friends and family.

11. Scammer.

    Had a contact for a price then they tried to triple the price after getting my stuff saying it was more then I told finally got them to lower it and then when the stuff got here 10% or it was broken on top of the fact I had to move it my self cause they claimed a semi couldn't get to my unit even though it was a semi storage and the truck looked like they just through the stuff in there very empty.

12. Very poor company to work with.

    This was the worst moving experience ever. My move cost double what I was quoted. Beware when they quote, they don't take your furniture measurements into consideration, they just enter 1 couch so if it's bigger than a normal couch it costs extra. There were many add ins at the end that were not disclosed up front. Many of my items were damaged when my furniture arrived. The packers were very careless, scratching my hard wood floor, setting sweaty drinks on my furniture and the list goes on. There was absolutely no professionalism. Rent a uhaul before hiring this brokerage company and their shady movers.

    

13. These guys are the best!

    These guys are the best! They moved some very large and heavy items to both my business and my home. They are very professional and friendly and obviously know what they are doing. They took extra care to make sure everything was moved safely and carefully. I will definitely call them again in the future when I need any moving services. Highly recommended!

14. Exceptional moving company!

    Exceptional moving company! Very careful and meticulous in wrapping and caring for our furniture items and the employees are very personable and well trained in the expertise of moving large or small items. I highly recommend this company for all your moving needs. Very satisfied with the job they did for us!

15. We had a great experience!

    We had a great experience! The 2 young men that moved us were very nice, took great care of our things and worked so quickly! I highly recommend them for their quality and affordability.