On this page you will find reviews on the company Van Lines of America LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Van Lines of America LLC – 4 (calculated based on 110 reviews).
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Superb
For some official reason, a few days ago, my boss asked me for an urgent move to MN town. I reserved the business of the mover for a very short time, so I was concerned about the booking. Not only were they on schedule, but they have also moved both items without breakage—technical people's band.
Wonderful!!
Gilbert is great, answers promptly and gave very fair prices. My three movers showed up right on time, were quick, careful, and very good at knowing how to store items. They didn't do anything wrong and impressed me a lot. I recommend them!
Terrible Company
If I could give them negative stars I would. They are nothing more than expensive con-artists. They tell you they are A rated with the BBB, they are not. They are actually C rated. They are not actually accredited by the BBB either. They tell you anything to get you to sign, at the last minute they jack the price up, add new fees, etc. When you call them out on it they tell you, it was a miscommunication on their part, but will do nothing to make it right. Then once they have your stuff they, they hold it hostage until you do what they want. There is no communication from them at all, you have to call and hound them. They tell you it is their trucks and their employees, its not they showed up in a U-Haul, with one Van Lines employee and they rest day labors. They lie to you over and over, and when you call them out on it they tell you sorry it was a miscommunication on their part. They told me it would cost $9000 to move me from FL to NC, nope almost $14000. They said they price match nope, Two Men and a Truck quoted me $12000. They told me I could pay with credit card, nope demanded cash or the equivalent of. They are so worried about people disputing the charge. If they just did what they said they would, they would not have this problem. They broke items before they even got them loaded. They told me they would take my stuff to storage in NC, so it was ready when I was. Nope over 30 days later it is still FL. Each week it is being loaded and will be delivered to me, and each week no communication from them. I have to call them, only for them to tell sorry it will be the following week. No guarantees, no time frames, not even an apology. I had to call the Police before they would even let me talk to a real manager. I can go on and on. Lord knows what condition my stuff will be in by the time they finally deliver it. I WOULD ADVISE NOT USING THEM. You will be better off moving yourself. If you have or have had an issue I would strongly encourage you to file a report with the following, they will do nothing to resolve any issue that they cause. I will update once they finally deliver.
BBB.org (which will do no good because they are not accredited) www.fmcsa.dot.gov (this is a government agency that monitors transportation companies)
Brilliant Job!
The crew was very professional, courteous & careful. They were also very knowledgeable on disassembling & reassembling furniture. They made every special request I asked. I highly recommend them for your move.
Use them again!
On the day of the move, my truck driver, Stave, showed up on time with a helper, and they got to work right away. They took no breaks and were moving as fast as possible. The plastic-wrapped all of my stuff and took great care of my things. Highly recommend it!
Nice Job!!
I also really appreciated Clark and Diane from Van Lines of America coming to our house beforehand to quote, and it was not just an over-the-phone quote like some other companies. Many thanks again! 10/10. I would definitely recommend them to all.
Impressed
I can't even define in words how nice and professional they were through this whole experience. I had never used the movers like them before. The moving men were quick and efficient. I highly recommend their pleasant service and will use them again in the future if I need them.
Excellent Services!
Moving for me is usually a stressful time. But this past weekend, I am SO GLAD I hired these guys! They were quick, hardworking, and had a great system down. I highly recommend using the Van Lines of America.
No Complaints!!
Best price, quick delivery, and good communication from the driver. The driver was very helpful and polite. He was on time and kindly informed me of the arrival time etc. I can't thank Van Lines of America enough and will definitely recommend them to friends and family.
Great Experience!!
On the move date, they were great. They wrapped up all my stuff, loaded it up in the truck, and five days later, it was at my new home. It was absolutely 10 stars in my opinion, and all of my items were placed back with proper care
Smooth Move
Most delightful man Kenneth from Van Lines of America company picked up our goods. No-fuss, I got a reasonable charge, and no doubt it was an A1 efficient service. The movers arrived on time, very pleasant and very helpful with the move. I would definitely use it again.
Thumbs Up!
An excellent moving company. Mike and his team are efficient, experienced, helpful, and professional. On moving day, they were on time, worked effectively, efficiently, were very clean, and paid attention to details. We won't hesitate to use Mike and his team for our future moves.
Using Them Again!
I just moved today. The guys came on time, loaded everything up. Quick and easy. Very professional. I will be using them again. Thank you.
Great Experience
Had a very positive experience with Van Lines of America. Extremely professional and thorough. They inspected all my belongings before and after the move to make sure everything has been moved properly. The prices are fair and these guys provided terrific customer service. Highly recommended.
Superb!
Easy to get cost upfront on website. After booking, I kept informed of what would happen next. Contacted by van driver within an hour. Arrangements made and kept to. Highly impressed by them and their communication, punctuality, and professionalism.