California Relocation Systems LLC

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1. Horrible company

   They did not tell me I would be waiting for over a month for my belongings and happened to "loose" 2 shelves and 2 boxes one of which had irreplaceable items in it. I filed a claim and then could not get a response. Months have passed and still nothing. Horrible company and does not take responsibilty. I even offered to have my family memeber drive up to try to locate my "lost" box and they refused.

2. Move from CA to AZ.

   This is the worst moving company ever! Watch out for them. They practically destroyed most of my belongings including valuable studio goods such as crates of glass turned over, a glass kiln with the legs bent in.
   
   Most of the boxes and plastic crates were damaged/destroyed in one way or another. Antique wash stands marble top was cracked. They went "tape" crazy. Floor lamps were completely wrapped in tape. All of the floor lamps (3) were bent, broken and unusable. All of my large floor runs are missing.
   
   This company does not even have their own moving trucks. They use rental trucks. My goods came in two shipments and one of the drivers told me he was brand new to the job. When he opened the back of the truck my goods were strewn all over the back of the truck bed. My sofa was lost/stolen as well as numerous other items. When the driver arrived he explained that he couldn't unload my good until his "crew" arrived to help him and they didn't come for two more hours. During the second delivery I asked the guy Sam who was in charge where my sofa was. He said he didn't know but would make an effort to find it. He offered to give me the sofa (belonging to someone else) that they had brought with them. I was shocked.
   
   There were also another persons personal goods in with my shipment with the scattered pieces, including family photos.
   
   I have hundreds of pictures of the damages. As well as witnesses.
   
   This claim has been pending for over a year now and they do not answer phones, numbers are disconnected, emails come back undelivered. My paper claim with photos was refused upon delivery to the location in LA three times.
   
   It appears that my goods were intentionally destroyed. Also, while waiting for my goods to be packed up they increased my bill by $3,000. They never came to the house to give me an estimate beforehand. They sent someone to my home halfway through the packing who demanded more money with all kinds of lame excuses. He threatened to unload my stuff into the street and leave. They held my possessions ransom and demanded even more money when delivering the first of two shipments. Both of which were destroyed. This company should be sued to the max.
   
   Moving size 2 bdrm + office.
   
   Service cost $6,000.
   
   I could go on and on about how horrible these people are but it's wearing me down and I'm a senior who's been taken advantage of in the worst way. I'm sick of dealing with these people. They are all a bunch of liars, cons, thieves and disgusting human beings. DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THESE PEOPLE!

3. Beware of these movers..do your research.

   SCAM ALERT..California Relocation Systems was the worst customer experience I’ve had had in my life. Beware of this company. When things go wrong with your move (and they likely will) you will be dealing with people that are both inept at their jobs and completely uncaring for the customer. Here’s what I experienced. Refer to the Better Business Bureau (F rating) along with other online reviews and you will see I’m one of many mistreated customers.
   
   • Changed quote (price/cubic foot) once truck was loaded, resulting in higher charge
   
   • Lost roughly 1/3 of all our items
   
   • Claim packet for lost items was received by them Feb 11th, as of Aug 18th they have not responded and will not answer any emails or phone calls
   
   • Only sent one mover to unload full truck at destination. Had to pay our painters to help move items
   
   Please read reviews on the popular review sites before calling them. That initial quote will prove to good to be true and cost you thousands of dollars later.

4. Move from San Diego, California to Cornville, Arizona.

   Anyone wanting to experience a nightmare while awake use this company to move. I was quoted around $3,700 for my move. They showed up in a rider truck & 5 guys, they loaded most of my things in the truck and than said they had to get another truck. They left, came back the next day and loaded the rest of my things and said I had to now pay right at $10,000. I had no choice, they already had my furniture. A month later they delivered my furniture ONE truck about half full, Only the driver. I told him that the glass for the dining room table was right at 200 pounds and he said he could do the job. I have a double hernia so I could not assist.
   
   He unloaded and stacked all the crushed and open boxes in the garage and the furniture throughout the house still wrapped in blankets on hand trucks, all the trash from things that were unwrapped stacked in the middle of the living room and left without a word. 90% of the things delivered were broken, about 1 third of our items were missing. Our Antique Brass & Glass bar was totally crushed and had to be taken to the dump. We had a chair made out of a church pue, only one of two made and as heavy as it was, it was broken in half. The seats and padded backs for our kitchen chairs are missing, Glass for all end tables, coffee table and night stands are missing. Antique dresser broken, desk broken, electronic printer gone.a Book of 87 Walking liberty half dollar coins from the 1700's to the mid 1900's ,missing---worth over $150,000. and these people have refused to contact me again after promising to locate and pay a token fee. I filed a police report and with the DOT but as you know these reporting facilities are only set up to appease U & me. They actually do nothing. WHOEVER HIRES THESE PEOPLE, BEWARE. Want to hear more? contact me at yachts@psyachts.com. Joe Pikus.

5. We were extorted and had our belongings stolen.

   We contracted with a company called Summit Moving and Storage. However, we found out later that they sub-contracted with California Relocation Systems. We had a 10 X 10 storage unit that was about half filled. We signed a not to exceed $2200 moving estimate agreement and were told that our items would be directly shipped and we would receive in two to three days with a legal obligation to deliver within 10 days. A man with two Penske rented box trucks showed up almost 12 hours late, right when our storage facility was closing. We checked out of the storage facility and were essentially stranded. He pulled all our items out of the unit and had them sprawled out on the sidewalks. He then demanded $2200 on top of our $800 deposit. We had no choice but to pay as we had no where to put our items and the storage unit was closed. He loaded our sectional sofa and washer and dryer into a 2nd truck. We never saw those items again. After 4 days we contacted the company regarding ETA and received a return phone call from the person who came to the storage unit. He threatened us and told us to never contact him again. He said he would deliver our items if he "felt" like it and when he "felt" like it. He stated that if we bothered him again that he would drop our items off at storage unit and we would have to pay to pick them up and pay for the storage unit. He also stated that he had the right to keep our items and the only recourse we had was to file a missing items claim and they simply give us 60 cents on the weight of the items. After two weeks had passed with no communication or delivery we contacted the company again only to be told to stop harassing them. At this point we reached out to Summit Moving and Storage whom we had contracted with and they informed us that they had sub-contracted with California Relocation Systems. After a month we received half of our items, we thought we were receiving all items and even had to pay another $800 which doubled our original not to exceed agreement. We were told that the rest of our items were going to be delivered ASAP. In the next two months we were told numerous times that our items were coming, but we have yet to receive our items or a refund for not delivery them or for being charged for delivering them. Both companies have ceased responding to us. We were charged almost 4k and have not been delivered our 2k sectional sofa or 1500 washer and dryer or numerous boxes that included our wedding dishes. We have lost about 8 thousand dollars from this company. Our items were picked up in August and we are now in December. Do not contract with this company!!

6. Highly anticipated.

   Highly satisfied with the service I received from California Relocation Systems. I couldn’t of went with a better certified company for my moving needs. They were the most suitable to meet my moving criteria. They picked up and dropped off my belongings within the narrow timeframe I was looking for, which many other interstate movers couldn’t guarantee. Not only could this company fulfill that request, but they were also able to fulfill my expectations in a variety of other areas. Truly, an outstanding experience. I’d recommend them to others.

7. The Great experience.

   These movers remained professional throughout the entire move from California to Florida. My moving crew kept me up to date and made sure they securely bundled all my belongings before making the move. Very well done! Thank you for providing a hassle free moving service.Great experience.

8. Exemplary Moving Service From California Relocation Systems.

   Well executed moving experience with a group of dedicated professionals who are highly motivated. This move was structured in a logical manner, which is why none of my belongings were damaged or lost. I’ve heard that these things are very common during a long distance move and this was my biggest concern going into the moving process.
   
   But the California Relocation team insisted that this wouldn’t be an issue because of how they secure their customers belongings. Now after witnessing it for myself, I have no more reason to doubt them. I would use them again for a long distance move in a heartbeat. If you’re relocating from California to New York, call these guys and give them a try. Say Julene sent you!

9. Exceptional Moving Company.

   This was a solid experience with California Relocation Systems. They were much more efficient than I anticipated. It’s refreshing to see movers that are deeply interested in a moving process that has to do with your belongings.
   
   I can’t imagine how this would of turned out with a company that lacked enthusiasm and professionalism. I would recommend California Relocation Systems to others! The appeal of this company lies in their communication and ability to follow through in stages.
   
   Sincerely,
   
   Freya.

10. Phenomenal Customer Service.

    What immediately set California Relocation Systems apart from their mover counterparts was their customer service. From the time I contacted them, until the drop off of my things, they were consistently communicative and extremely systematic. I’ve come across companies that were disorganized and it really showed down to their customer service. This moving company had the total package and I’d be happy to recommend them to anyone who is planning a move from California to Florida.

11. Moving Experts.

    I’m not a moving expert but I know how a move should be properly conducted. This company didn’t insult my intelligence and respected my time. They followed all of the typical moving guidelines to ensure a successful long distance move from Los Angeles to St. Louis. I’d recommend California Relocation Systems in a heartbeat.

12. Excellent Movers.

    I was moving to Texas and I asked my daughter to help me find a moving company. She found Cali Relocation Systems that was based in Los Angeles. I got a lot of calls from brokers and from companies based out of Florida and New York. I liked the idea of hiring a company the was close to us. After getting the quote I read all of the horror stories online so I asked Mike (moving coordinator) if they did in home estimates and sure enough they did. He explained to me that they typically didn't do them for moves my size but he would see what he could do. The next day I had Anas at my house! He was super nice and explained everything in detail. The price did go up but there was so many things I forgot about. He asked about the things I was concerned about and made sure my mothers earn and other sentimental items were got extra special attention. I was called by Dawn during the move just to see how I was doin. It's little things like that go a long way. I told her they were doing a good job and he said I have their best crew, which I was glad to hear. They were very careful with my belongings. I had no damage. They packed it up and arrived in Texas about a week later. They made a stressful situation into a great situation. I already recommend them to a 2 of my friends. Highly recommended.

    

13. Remarkable Moving Experience.

    This moving company went above and beyond. They fulfilled my expectations dutifully and carefully orchestrated the transport of all my belongings to my new home in Florida. The movers picked up my things in my Santa Barbara home within the timeline we agreed to. From the very beginning, this was a carefully planned out long distance moving process. I appreciate their professionalism and transparency throughout the process.

14. From New Mexico to Kansas City Missouri.

    We had such a wonderful experience with our three movers. Dalisha, Yaz,and Caleb were all so hardworking. They all were so respectful and caring of our belongings. They used special quilted blankets and took special care by wrapping and taping our furniture. Thanks so much for your wonderful service!

15. Satisfied.

    I had to move 1 bed room apartment from Southern California to Bay Area.
    
    I was thinking of hiring a PODS or equivalent service. I am glad I changed my mind. Packing/anchoring stuff in truck and moving them in/out of apartment: I couldn't have done it myself.
    
    Their packaging team was quite professional. My items have reached all and intact. Thank you!