California Relocation Systems LLC

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1. Worked Out.

   I loved my experience with California Relocation Systems! They were very professional and knowledgeable regarding long distance moves. They take all the necessary precautions needed when performing a long distance move.
   
   They carried out my move meticulously by keeping my things protected during the entirety of the move. Thankfully, my things arrived intact and I didn’t have to worry about anything going missing because the movers were really accountable. They were pleasant to deal with regarding any questions I had. Working with a group of professionals was a serious blessing!

2. California to idaho.

   Yes they were on time great guys did an awesome job very professional and did it within that time frame and I couldn’t ask for any better anything better thank you. And Tamer was open with me from the very start. I really appreciated his honesty. I would recommend California Relocation to anyone looking to move.
   (Tamer Team ).

3. Moving from California to taxes.

   I received excellent and flexible service from Sam and his crew
   
   he made arrangements to move a large extra lloaf and have it delivered and stored in San Antonio. Many extra items were taken care of.

4. Excellent job done by the team.

   I was very please with the professionalism and friendliness this team had while doing our move. Tamer, Thomas, and Noel were excellent at their job and while the space required was much more than the original quote, Tamer was open with me from the very start. I really appreciated his honesty. I would recommend California Relocation to anyone looking to move.
   Rick.

5. Pick up for Moving to Detroit.

   My moving experience with Kali relocation Services was nothing less than impeccable the crew was polite jovial respectful and efficient although it took a day extra to get here they kept me informed the entire time the lead crew Foreman took care of everything and then some I couldn't recommend them highly ER if I wanted to best of luck to all of them thank you for making my first major move peaceful and smooth. Tamer group is who moved me.

6. Moving from Northridge to Wash.

   Sam and his crew did a terrific job loading in and wrapping all the furniture. Nice team, good guys. They know their stuff..

7. Pick up.

   The whole team was very helpful and worked very hard. Definitely asking for them if I move again.they were very lenient and carefully moved things and even helped wrapping things up. ( Tamer Group ).

8. Worst moving experience ever.

   We have relocated 19 times across the country so we’ve had a lot of experience with local and interstate movers. By far, Cali Relocation Systems is the WORST – especially in terms of the shoddy packing, haphazard loading and later, by being basically unresponsive to our complaints about the movers and all of the added, unwarranted costs: charging us for specialty boxes that never appeared; inflating the cubic feet estimate despite indisputable contrary evidence; adding a bogus fuel surcharge; increasing the packing charge even though the packer only did a portion of it (and we were in frequent contact about the number and size of items to be moved); and charging us for a long distance carry that wasn’t even remotely accurate. They also lost our dining room table and there was an incredible amount of breakage. The packer was belligerent and clearly didn’t know what he was doing. This company claims they use professional, experienced movers and promise a “stress-free” move but don’t believe what you read. They were horrific.
   
   Update 5/26/19: Cali Relocation Systems’s QA dept called to ostensibly discuss our complaints but true to form, he was also belligerent and rude UNLESS he thought my husband was also on the call. hmmm. Their first response to our formal claim was about 8% of the overcharges presented in an undated and unsigned letter; their second offer from the QA guy was less than 1/7 of their overcharges; didn’t include damages; and he wanted us to take down our reviews in order to even get that amount. When I refused to remove our reviews until the entire case was resolved, he became even more disrespectful and aggressive. When he couldn’t bully me into submission he hung up on me.
   
   During packing/loading, I had been bullied and threatened into signing the Bill of Laden at 11:30 pm in a dark and cold and desolate burn zone caused by the Paradise Camp Fire. I was by myself with their crew and felt increasingly vulnerable and scared. I had already been victimized by the fire and these guys have no shame in additionally victimizing their customers with bait and switch and bullying, coercive tactics. Don’t be strongarmed by this unethical company.

   

9. Moving from California to Connecticut.

   Sam and crew were here on time , we’re nothing but professional and very efficient. I was very pleased with them all.

10. Fast Move.

    This was a fast interstate move that was well orchestrated by California Relocation Systems. I personally haven’t used a more self aware moving company than this. Their level of professionalism exhibited during this move was much appreciated. And that’d ultimately why I enjoyed my experience with this moving company and why I’d recommend them to others! Thanks again for going above and beyond during this move.

11. Moving from California to Ohio.

    Sam and his team showed up on time with all the necessary packing here and were very friendly and professional. They made a difficult situation pleasant for me and took a lot of worry off of my shoulders. I work a man Sam and his team for anybody contemplating a long distance move.

12. Doesn't deserve one star.

    All we wanted was to get our furniture to our new home in one piece. We entrusted CRS with property. The initial estimate from CRS was based on the measurements of two storage units & description of items to pick up at the house along with photographs. Nobody from CRS ever visited our house or the storage units to confirm the space needed to move our possessions. We paid a total of $15,289.96, consisting of an initial deposit on our credit card in the amount of $4,839.96 then a payment of $7,838 via check at the time our possessions were loaded into their trucks in and a final cash payment of $2,612 in WA prior to unloading. Workers would not open the doors to the trucks until they were paid. The additional amount of $7,838 was determined after our items were loaded into two trucks in storage in CA. The shock of having to pay an additional $7,838 was accompanied by the feeling of being held hostage because our possessions were already out of our control. They would not allow a credit card payment. Original estimate was $9877.00. The condition of our furniture when it was delivered to WA clearly demonstrated that CRS just didn't care whether our items were delivered intact or broken. There is overwhelming evidence that our furniture was pushed/dragged across rough surfaces while in their possession rather than being moved on a hand truck or furniture dolly. We sent our claim, with pictures & a letter, on Feb. 23, 2019. We established a 45-day period for a response. After hearing nothing from CRS on the 45th day, I sent an email asking about the status & indicated that if we didn’t get a response in ten days, we would move forward with “Plan B”. Soon after this, we received a voicemail that the claim form they had on file only had one item listed (the armoire). We sent the claim forms again. By this time, we had become extremely frustrated with CRS because we had been waiting since Feb & here it was April & they told us we had to send the claims again with the pictures. That is when we realized they had no intentions of working with us. CRS’s responses to our complaints of our items was that we didn't take out the extra insurance & we signed a contract. The contract we signed clearly didn't indicate that it would be acceptable to have our furniture dragged and ruined during move. The damage items, included an armoire and dining room chairs, resulted in sharp protrusions that severely scratched our brand new floor in WA. CRS refuses to take responsibility for their negligence that led to the destruction of our personal property. We come to learn there are many kinds of moving fraud. One of the most common is when a mover provides a low cost quote to perform an interstate move, loads your goods onto their truck, and then claims your load is over the weight or volumetric estimate and the additional weight/volume will be charged after the items are loaded into the truck(s). Consumers are forced to pay extra just to get their belongings back. Our research also indicates that reputable movers will NOT demand cash or any large deposit before moving you. We paid them for a service. The service was to pack our items with care, deliver them to our new home, then unpack our items at the delivery location. I guess we were naïve in that we expected CRS to treat our items with respect CRS had no regard for any of our property. They broke items that could never be replaced because they were vintage. The worst part of all of this is that they refuse to take responsibility and try to make the customer feel as if it was their fault. We are senior citizens who live on a fixed income and we had to pay out an extra $7,838.00, put up with their incredible lack of professionalism, and now deal with damages to our possessions in excess of $20,000.

    

13. Happy with them.

    I was very happy with how this move transpired. There was always an open line of communication and a high standard of customer service that remained present during the entirety of the move. It’s a lot easier to remain calm when you have a professional doing all the heavy lifting for you. Literally! Thanks again for your valuable assistance throughout this move!

14. Moving On Up.

    Sam and his crew were fast, friendly and helpful with our big move from Cali to Oregon. It was such a relief to know all our beloved items were in good hands. Thanks guys!

    

15. Lies lies and more lies.

    Stay away! They promise that you can get a refund if you change your move date! That’s BS. This company won’t communicate with you, won’t confirm [EDIT], if you can speak to a live person!! If you get [NAME EDIT] (salesman) with a N.Y. accent- RUN. [EDIT] I made my husband talk to him cause I couldn’t stand his womanizing attitude. Husband would hang up, apologize to me. Needless to say we are out $1800 and some change since this company makes their money by [EDIT] people over. [NAME EDIT] claims she can be reached, but doesn’t answer phones or return messages. Claimed she doesn’t get the email from you. I would trust them with my dead dog let alone my household possessions. Thank goodness there are better, more reputable moving companies out their.
    If you value your stuff, money etc. DO NOT HIRE California Relocation Systems!!