On this page you will find reviews on the company Real Canada Wide Moving Services Inc. from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Real Canada Wide Moving Services Inc. – 2.2 (calculated based on 56 reviews).
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If you value your belongings at all - DO NOT HIRE THIS COMPANY.
Worst movers ever! If you value your belongings at all do not choose this company! If I could give no to negative stars I would.
Booking with them they are all sweet and accommodating. When they stated it would take 12-15 business days for delivery I didn't want to book with them as that was too long for me. They promised it would come within 10-12 business days instead. Turns out I didn't get my stuff until 17 business days 21 regular days later. That's a long time sleeping on the floor!!
When we finally received our delivery - SO much stuff was broken and missing as well. I have submitted a claim and followed the directions on how to do that and someone emailed me to say they received my claim and it would take 3-4 weeks to process. It has been 8 weeks and I haven't heard one word. I have emailed a couple of times for updates and no one has bothered to get back to me. I have a feeling no one ever will by reading all the other reviews online.
I will never use this company again nor will I recommend this company to anyone. If I do not hear anything about my claim soon I am also going to post reviews on social media (hopefully it will go viral) and report them to BBB.
Poor service.
Be very careful with this people. Over the phone, they promise something but in reality, it is way different. I spoke to Gabriella before pick up but another lady picked up while pickup and the tone was different! No complaints but cautioning people. Try to void them if you really need a peaceful move.
Good but Bad.
The movers were awesome at first, I talked to them about cost and any hidden fees and they told me about all of it. I had them show up on time in Alberta and packed my stuff into the truck with stickers on each box/tote, and iteamized it all on their sheets. They called me with a delivery date and delivered my stuff. I had many broken items and also I'm MISSING 8 boxes they have not delivered to me. I contacted them and they are now "searching" their wearhouses. I still have not heard back from them in a week so I wrote and called and they said they are still "searching". Guess we will see what they are going to do for me if they can't find my stuff, which is all important to me!!
Absolutely the worst moving company there is.
I contacted Real Canada Wide Movers (RCWM)to move my contents in storage from London, ON to Edmonton, AB. Made the arrangements with the office here in Edmonton to pick up the contents in storage, my Husband drove to be there on the requested date for 3 hours and they did not show up on the Saturday scheduled for the pick up. My Husband waited there ALL DAY, we tried to reach RCWM no answer! They did not give any notice of any kind that they would not be able to keep the appointment. Then without our knowledge they showed up on Sunday and tried to move out the contents of the Storage Unit but Uhaul would not let them. We got a hold of RCWM on the Monday, they lied saying that the furniture was all packed up and on its way to Edmonton, which it was not as verified by Uhaul Storage. A seperate mid week appointment had to be made again! The boxes that were moved out of the storage unit were in pristine shape, we bought all brand new boxes so that the boxes would be strong to lessen breakage. When the delivery arrived, they would not unload anything until the entire bill was paid which ended up being over double the price quoted. The two young bucks they hired to unload the van did not even know each others name! One could not even speak English! They tell you that they accept Credit Card payments but don't tell you that you have to pay an additional 3% to be able to use it!! ANY moving company has mats to put down on the floor to protect from any damage from moving in, they did not have ANYTHING and would not allow me to put anything down on the floor they said so their movers would not fall. The Movers would not remove their shoes so dirt and mud would not be brought into my home, they did not even have other shoes to put on or protective foot wear. Needless to say they trampled mud on to my brand new carpets. I had to yell and scream at these guys to stop - it was the worst move ever, I know ALOT of people and I will NEVER recommend this Company. And as previously stated by others they will look for any loop hole they can to not pay anything back to you for the damages they cause. Oh yes, the boxes, remember I said we bought brand new ones for packing - EVERY SINGLE ONE was crushed or ripped open at the sides, my fine china was all broken, all my crystal as well. Everything was packed in foam to prevent breakage! The over $4,000 I paid for the move could have been better spent buying all new things. Don't make the same mistake I did, do your research, read the reviews and DO NOT USE THIS COMPANY!!
Horrible Experience.
They did not come on the scheduled day. They did not inform us of any extra cost even when we asked straight out about certain things (ie treadmill, rural areas) Damaged over $1000 worth of items and did not even have the respect to apologize. They are unreliable, horrible customer service and will find any loop hole to NOT help you. I really wish I could say it was great, we had high hopes but they totally ripped us off and we have a little less faith in Canadian companies if they are representing Canada with their name.
Great company.
My name is Bill moved from Edmonton to Vancouver this spring. I am not sure what kind of experience other people have had with this company. But speaking from my own, I would have to say they are top notch moving company for a very reasonable price. Not only did I receive an awesome service, storage, and extra help from these people, that doing a review for them is the least I can do for all the kindness and understanding they have given me as a customer.
I had to store my stuff for 3 months (personal reason) in their facility. No problem! They even gave me discount off my bill and one month free storage . I am a single father of 2, and having the option to pay my moving expenses without any rush is quite a big deal. My things were delivered in a timely manner without any problem and just knowing my things are safe is a big deal to me. I can never thank these people enough, for all the things they have done to help me and my boys out. All I had to do is talk to the manager Eric and tell him my situation, and Eric is actually quite a reasonable man. Thank you guys for helping out me and my family! I would recommend this company for those people who are looking for fair pricing, fair service and outstanding customer service. They have helped me out they would do the same for you.
Best regards,
Bill M.
Good Job.
I moved with Real Canada Wide Moving from Edmonton, AB to Toronto,ON, I got full packing services from them. They did excellent job for my family. They did pick up on time and they did delivery on time. Also their Toronto crew was amazing, 4 gusy they did our big delivery in 2 hours, good job guys. I'm very happy to say nothing broken nothing get damaged end of the my move.
Kind Regards
Mike Gunay
.
Horrible pickup, damaged goods upon delivery.
This has been the worst experience of my life. From the day they picked up my goods to delivery I have received nothing but horrible service, unprofessional service and now damaged goods. The day of my pick up (April 8) I was told they would arrive b/w 9-1. At 10 I was told the driver was on the way and by 1:30 no one arrived. I called where I was told by the owner that he would cancel my order for being a problem. He then said the driver would be there at 8 pm (which was not during business hours like I was told). Then the drivers showed up, did not have enough materials for my goods and actually asked if I just booked that day (even though I booked March 15). I was originally told it would take 3-5 business days for my stuff to go from Winnipeg to London (even though the site says 10-12 days but was told that was for an across Canada move). On April 15th my stuff had still not arrived. I was told it was in Thunder Bay that day. I called back on the 16th and was told it was STILL in Thunder Bay but may be delivered on the Friday. Friday I was told that it would not be arriving until Monday April 20. On Monday April 20th I was told that while my stuff was in Toronto, I would not be getting it delivered until Friday, April 24th. My stuff finally arrived and I was charged extra fees, and even worse my stuff was damaged. My marble table is chipped, wall art is broken, the boxes marked fragile are battered and I was given random pots and pans that were not mine. This company is NOT BBC accredited and warn ANYONE who tries to use them for booking not to. Just because they say Canada Wide in their name does not mean that they can deliver to any sort of standard across Canada. .
Very satisfactory.
I have a province wide move with them, from vancouver to edmonton and I recieved it early (good condition and all). Was only 120 pounds over the estimated quote. The price was very fair compared to the other place I went to and the last time I moved I had a real bad experience with another company, the ones I hired from toronto. This time with real canada wide moving it was a better experience than the last company in toronto. Nothing was stolen or broken but I had them pack my tv for me. I normally don't write reviews but I was given 5% off the final bill. That was good and nice of those people, I was really worried that I will have another nightmare in my hands.
Smooth move.
I just moved with them a couple of weeks and I had a good experience. On time nothing was missing, even delivered my items to the rooms that I wanted it to be. I didn't have to lift a finger. Awesome.. I had to go with them cause even if some reviews aren't so good, they have been around and I know for sure that they wouldn't steal or rip me off. Like I heard about other moving companies.
Moving services.
I moved with Real Canada Wide Moving from Edmonton to Edmonton, AB.They have a very good crew. Their driver Mustafa and other two helpers they did very god job for us.I have 3 bedrooms and garage they did our pick up and delivery same day.It took 7 hours and I paid $900.They packed all my items.Thanks a lot. I recommend Real Canada Wide Moving to everone.Yousuf.
Moving Company.
We had the misfortune to select this company to move in Alberta. The contract included storage for a few days. When the delivery was made at least 75% of what they wraped using blankets was damaged. Their claim procedure is a joke. They have no interest in settling claims, they simple offer a token amount to have the customer go away. They are unprofessional and unresponsive in their approach. Do yourselve a favor, DO NOT USE THIS COMPANY.
Move from Ontario to Alberta.
Do not hire this company to move you. They came and dropped off my belonging and a whole bunch of things were broken and scratched up including my fairly new dining room table that they wrapped in blankets. They told me that the insurance didn't cover any damages unless I paid 60cents a pound where I paid 50cents even though I have an email quote that says it was included. They also charged me almost 4 times the weight. I know this because I rented a uhaul and weighed everything because I was suspicious of the weight. Tried several times to contact manager Eric and have had no response. I am now contacting the BBB and Ministry of Consumer Affairs. Do not use this company, they are frauding people.
Good Service.
Hey there, Its Angela from Sherwood Park, AB. And this review is for Real Canada Wide Moving Services from me and my 2 sisters and our families. All we moved from Grande Prairie to Sherwood Park because of our family company. Actually, it was a sudden decision and we had to be organized very fast. I dealed with the company and booked 3 trucks. Our salesman was very very helpful and patient. On the moving date, they were on time ( even early ). Packed, organized, loaded.. Next day, same guys came for deliveries. And the delivery was perfect as well. Me and all my family are satisfied and we are recommending this company to everyone. With our best regards and thanks.. Angela Desmaris
.
Worst Moving Experience Ever.
Contracted this company to move my family from Vancouver Island to Central Alberta. Charged me more than twice what they quoted, Many of my belongings were broken, and many more missing. Water damage and mice living in my boxes. Tried to negotiate a more realistic price with them, got told if I wanted a better price, I would not be able to claim for damages. DO NOT USE THIS COMPANY!!