On this page you will find reviews on the company Top Country Moving from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Top Country Moving – 4.3 (calculated based on 380 reviews).
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Thumbs up!!
The movers arrived on time, in a professional and congenial manner. These guys, William and Michael are the best. They are friendly, and hardworking. They pay attention to all the little details, and get them right. Must hire them. They are amazing people to work with! 5 stars!
Amazing Mover!!
They treated me perfectly well the very first time that I tried them out. I have every reason that they would do even better in future relocation. What had seemed to be hard at the onset turned out to be one of the most interesting experiences? I would long for one more experience like that.
Very Nice!!
Top Country Moving and movers are not your ordinary movers. These guys will take care of our things and moved us in a shorter time than we expected. The movers understood everything about the move and respected us throughout the duration of the move. I cannot forget the quality work that Top Country Moving did for me. These guys restored my faith in moving companies and I will only hire these guys in the future!
Would use again.
I would definitely use them again. Very hard workers. Our move took three trucks, hundreds of boxes and 3 days to complete. The six guys that came only stopped a few times during the whole move. I was very impressed and looking at how much work was needed happy I spent the money to have it done professionally.
Good Job!!
They were absolutely great! They were able to manage to schedule me in last minute. They showed up early from the time they said they would show up and handle everything very well. I was very delighted that I selected them. Highly recommending these guys to my friends and family!
Best Mover!!
From the initial consultation with Joseph who walked me through every detail of the move and was always happy to change our estimate if needed, to the arrival of my staff 6 days later and the wonderful help Thomas and his crew provided. It was a very impressive move and I will definitely recommend these guys to everyone!
Excellent Job!!
I have made the best choices, nice, professional, on time, honest they moved my mom and my sister and her family all was just great. Thank you guys for everything!
Great Mover!!
I must say that Top Country Moving was excellent at their craft and really had great communication and personal skills. Michael was a gentlemen and James in dispatch was an absolute doll. I genuinely appreciate their help and I am looking forward to work with them again in the future!
Good job!
They are powerful, courtesy and work with unmatched demeanor making the perfect mover in the entire GA. Nothing was damaged in my move with them which is a sign of professionalism in service. Highly recommend these guys for any type of move!
Very Nice!!
Fantastic people to work with. Early enough to the relocation date, that crew was there already. Packing, loading and transportation were just but chicken feed to them. They did it so quickly and before we could realize it, they were done. I don’t know what I would do without these guys. Highly recommend them for an easy move!
Scam.
Nightmare company from hell. This was easily the worst encounter I have ever had working with any business for any reason. From day one until they finally brought my stuff over a month later, every word spoken to me has been half truths and lies. You WILL pay more than the price they quote you, they WILL NOT send someone to pick up your stuff on time, they WILL deliver your belongings WEEKS later than the time they quoted you. I was only moving from West Virginia to Tennesse. Even the delivery driver hated them for packing his truck overweight for which he received a fine. Thankfully, all my stuff arrived intact including a number of boxes that do not belong to me, and they have made zero effort to come collect the boxes that aren't mine. Everyone involved with this company deserves to be in jail.
Very Nice!!
On the day of the move, the moving crew got me moved out of my place and into my new spot with speed and care, coming in at less than the time estimate I originally thought it would take. All my furniture was wrapped as well. This is the first time I've used a moving company so I was pretty nervous how it would pan out, but I was pleasantly surprised!
Well Done!!
I am blown away by how well these guys performed the move and the great price they provided. I was worried about my antiques making it intact but the packing was so tight and thorough that you could have dropped this stuff off the side of a building and it would bounce. The price was cheap too. A very good experience indeed. I HIGHLY RECOMMEND them to anyone needing a good mover.
Very Nice!!
They were on time and very careful with all of our belongings. A short time after delivery day came and it was very similar to pick up. Nothing was missing, nothing was broken and I honestly couldn’t be happier. The price was very fair and the customer service was way above par. I will suggest everyone to must hire them!
Worst Moving Company!!
I’ve had the WORST moving experience with TOP COUNTRY MOVING! IT WAS A TOTAL RIP-OFF!! It was a NIGHTMARE ever since they began to move and it lasted for more than 2 days! From PACKING TO LOADING TO COMMUNICATION/NEGOTIATION, Top Country Moving did a POOR/WORST job. The movers were HIGHLY UNPROFESSIONAL! – see pics below for reference. I 100% agree with Jacob Clover’s review. ‘I promise you that if you even consider hiring this company it will be the worst decision you will ever had made.’ DO NOT FALL FOR THEIR SALES PITCH! Once the movers began to pack, there was NO COMMUNICATION between the dispatch manager (Adam), the movers during the entire process! He failed to check the status of the move and wasn’t aware of the situation until Sunday night/Monday morning! POOR MANAGERIAL AND OPERATIONAL SKILLS! HIS INABILITY TO RESOLVE THE ISSUE MADE A BIG MESS!
Out of the two movers, one of them was extremely unprofessional, had an attitude, was not willing to listen or follow directions. They spent a total of 19hrs (Saturday – 3:30pm – 10:00pm; Sunday – 9am – 9:30pm) and were able to get only 40% of the job done! The movers didn’t even wear gloves throughout the entire process!!
LOADING: The truck was from Ryder company, which has the max capacity 1600 cubic ft. They’ve only filled about 50% of the truck and stated that it occupied 1339 cubic ft. They were constantly arguing about this. The below pic shows my stuff and the dotted line represents the cut-off. Any logical person would question the integrity of this situation. How can the dotted line represent 84% (1339 cubic ft/1600 cubic ft)?? The dispatch manager (Adam) failed to resolve this issue! HE FAILED to question the movers, Instead of acting as a liaison between the customer and the packers, he arranged a conference where I had to deal directly with the movers! He wasn’t supportive or helpful.
POOR PACKING: As you can tell from the few pictures below, they packed and loaded my king size bed and queen size bed but left the additional, important elements (What if these get misplaced? I cannot even assemble the bed!!) They barely touched my kitchen stuff and left all the stuff out (see pic below). They were suppose to pack 25 boxes of kitchen stuff and only started packing 1 box, which they didn’t even load! Didn’t finish the job, left the entire house in a mess! What exactly did they do in those 19hrs?
The END RESULT: They’ve only loaded some of my stuff (left MAJOR ITEMS out) and told me that I had to close this contract and begin a new contract and pay ~$2,000 to load the remaining items as they ran out of space! $2,000 is more than 30% of my initial quote!!
3rd day: Even after an entire day of back and forth discussion, Adam, dispatch manager, FAILED to resolve the issue, as they’ve stated that I still have to pay additional amount ($2000 to $1950 to $850) to move the remaining items that is on the inventory list, which they were suppose to move to begin with. This is clearly a SCAM to ask for more money as they failed to provide documentation of the size of the truck, failed to justify that the truck occupied 84% of the truck, when the pic clearly shows that it only had ~50%, left the job mid-way, and the MOVERS WERE HIGHLY UNPROFESSIONAL!!
I understand that this is a very long review but I am hoping that my review would help you make an informed decision when choosing a moving company. Moving suppose to be HASSLE FREE experience, esp. when you pay over $6000. The experience with the TOP COUNTRY MOVING has been a NIGHTMARE! I WOULD NOT RECOMMEND TOP COUNTRY MOVING!