TransAtlas Moving Services

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1. First rate 5 Star Service.

   We sold our house in Boynton Beach, FL and decided to bring all our furniture back to Montreal, Quebec, Canada.
   
   This was a big move. We had 3 bedrooms, family room with a monster wall unit, living room and dining room.
   
   I had no idea where to start looking for a trucking company.
   
   I found a few in Florida through the internet. Some had good rating and some had bad. I got a quote from 4 carriers as well as Transatlas in Montreal (Not the one in Mississauga, Ontario). I have to say, Transatlas's rating was poor. First thought, pick another carrier
   
   I asked all carriers for the next pick up date. Two carriers gave me the same pick up date as Transatlas which I thought was weird so I did further research. It seems Transatlas was handling the shipment for thse carriers.
   
   I thought that if these other carriers were not concerned about Transatlas service maybe I shouldn't be either.
   
   I went to see Levent and his partner Bulent. I was there for more than an hour. They did not rush me out the door and I started to fell comfortable with them.
   
   The decision was made. I would use them to ship all my goods to Montreal.
   
   On January 10th 2016 4 men arrived and packed the fragile stuff. They seemed to do an excellent job. They also disassembled all the beds, put all artwork in boxes, boxed our lamps and I have to say we were impressed. It took a whole day to load the truck from 9:00 to 6:30 PM.
   
   Up until the delivery date, I had some concerns. Were the customers with the negative posts correct or the positive ones? I would only know when everything was delivered.
   
   January 19th, 2016 all our "stuff" was delivered. (They would have delivered earlier but it took awhile to clear all loads in the truck through Customs). Considering winter road conditions and other factors the time period was acceptable. Again 4 men showed up. The original driver plus three other men. This time they not only delivered but reassembled everything. They were very friendly and helpful. We asked them to place our dining room set a certain way. Once done we realized that it did not look right. They suggested a different configuration. which worked extremely well. I suppose they had lots of practice.
   
   We opened all 50 boxes, unpacked a art work, the computer and every thing else. Nothing was missing and nothing was damaged. Needless to say we were very happy.
   
   I had made the right decision. They were the best option.
   
   I am not one to post company reviews on the internet. Maybe just too lazy but I felt I had to. Few customers will write positive reviews and this was certainly a company that deserved one from us.
   
   We could not have asked for better service and would certainly use them again.

2. Complete moving service at cost.

   We used them through a Van Line that could not service on time in Miami. We asked for full service, packing and moving since our grand parents are very old. They were very happy with the treatment from the movers who made their relocation very smith.They received royal care without us assisting them. Transatlas Moving Service has fulfilled their commitments. We believe that they were not rated properly. They deserve all the good comments. They have all the qualification for proper moving service.

3. Horrible company.

   First off, they were rude (Levent is the worst!), condescending, and acted like I was a nuisance when I called to ask simple questions like, "Do you have a date for the arrival of my move". And, they misplaced my bicycle. They did not even check the manifest to make sure everything had been delivered, and I had to call them and ask them to find my bicycle. That is a testament to their bumbling incompetence.
   
   But, my main complaint is the damaged furniture. It was in good condition when it left Ontario, and it was carried in a refrigerated truck that apparently leaked. They have not responded.
   
   Also, I never got to see a certified copy of the weight of my move. I am just supposed to believe him and the charges (I really doubt them - I moved from the U.S. to Canada with the same items 5 years ago, and I weighed 1000 lbs less). I realize I should have asked for these details in writing, so I have no recourse. Lessons learned.
   
   Overall, this was a terrible experience, and I very much regret using this moving company.

4. Pricing.

   I found the movers to be good.   They arrived to pick up when they were supposed to and delivered a little earlier than I expected. The staff was great - very efficient, polite and pleasant. However..  when I booked this move I went through a third party - that company told me that they used their own trucks and I found out on the day of the move that the booking agent was only a broker.  Costs etc. were misrepresented. I was asked by Transatlas to pay more than I should have and this was, I felt, not totally their fault but if they were accepting work through the broker they must be aware of the tactics being used.  When I asked for verification of my weights I was given a copy of the tare weight of the truck.   Not acceptable. In total the move went well.   I refused to pay the inflated price and we came to an amicable agreement.   My recommendation is that you deal with this company personally and not through a third party.  Get a contract that identifies fully all the charges and ensure that they understand you need a weight scale verification on your load.

5. Great service.

   I used this service to move from Laval Quebec to Mississauga Ontario on June 28 2014.the guys showed up 1 hour late,however did they ever make up the time during the packing process.they got everything out of the house within 1 hour.Levent showed up and started packing everything himself and the other guys were just filling the truck.awesome service! And would definitely use again. Professional movers no surprises at the end of the move.furniture was in impeccable condition and the guys were really courtious. Thanks again!

6. Levent is the man for the Job.

   Fantastic job, customer service, ETA's were spot on and furniture perfectly handled. Also, they have very reasonable prices. After shopping around, they gave the most competitive rates. Levent always answered my calls and emails. His professionalism and courtesy was outstanding.
   No brainer, no stress, no hastle? Hire them for the job.
   
   Merci,
   R.

7. Reliable servıce.

   We moved from Montreal to Boston.It was a quıck decısıon and found them through ınternet revıews Transatlas dıspatch sent 6 guys on pıck up to quıckly load my goods under ıce raın. My husband and I felt so relaxed seeıng our belongıngs properly wrapped and handled on our ıcy drıve way.They were very equıpped for bad weather.They shovel the snow and salt the staırs whıch we forgot whıle preparıng our boxes. We had a slıght road accıdent day before the delıvery and could not make ıt on tıme to recıve the goods.Our landlord opened the door and TransAtlas movers moved everythıng ınsıde. There was no mıssıng ıtems and no damage. We paıd lıttle more than estımate but there was no tıme to get an onsıte estımate. Most ımportant ıs to have everythıng moved ın wıthout our presence.We admıt that they have very reliable employees. It ıs the rıght company for professıonal movıng company.  .

8. Top notch service.

   This review is long overdue- we had a full service move which included full packing of boxes of the entire home. I must say this crew was fast, and very polite led by Levant.
   After all was said and done, I ended up paying less than what I was initially quoted (WHEN does that ever happen), my stuff was moved over quickly and without a single knick.
   They worked very hard- even in the freezing weather. I recommend this company- 5 stars!!

9. Thank you transatlas.

       Just moved from Phoenix to Laval. I had to go through 2 agents to move with Transatlas. My frustration ended once I started to deal with the actual movers. They managed picking up just in time before my lease ended. Pick up crew was very friendly and quick to pack and load despite a long walk from my town house complex with no access for his trailer. they still maintained the smile and patience. Delivery was delayed couple days due to winter conditions and customs clearance. I was upset hearing about winter conditions and customs. However every step of this move made me understand what movers go through under the circumstances. Delivery day, it was -27 degrees celcius and snow storm. the movers did not even stop to finish the delivery on icy stairs. I felt bad pushing them for delivery in the coldest day but they did not complain again.  They did a good job. Thank you Transatlas.

10. Best Mover Transatlas.

    I moved many time in my life. Moving is the most stressful thing in my life. I was used to have excuse by mover for their delay. with Transatlas, they gave me 4 days window for the pick up and they were their the 2nd day. They send me 3 professional mover for the pick up. all 3 of them new what they were doing. I usually supervise the mover, because they don't really protect the furniture, but these guy were amazing. All the wrapping was done perfectly. 3 days after they called me to advise that the truck will be in Montreal the next day and we will need to clear customs. after the shipment was cleared, they were ready to deliver the goods. I asked them to delivery in 3 days because I needed some time to prepare the residence and they were ok with this and dint give me any hard time. 3 days after they send 2 guys for delivery and they were also amazing. The quote they gave me over the phone $6350.00, and my final bill was $5400.00. I was very surprised to pay less then the estimate. Thank you Transatlas.

11. Very satisfied customer!!

    I never thought it would be possible to move my goods from Montreal, QC to Fort Lauderdale, FL without headaches or chaos, but Transatlas made it as smooth as I can ever imagined. From the moment the movers came to my door I knew everything would be ok because they were so pleasant and professional. My goods arrived in Florida within the perfect time promised and I experienced NO damage and NO headaches!! I cannot thank the staff at Transatlast enough. I am really satisfied, I don't normally give review, but the way my move was handled amazed me and I am forever grateful. Thanks again Transatlas !!God bless.

12. Excellent customer service.

    I recently move from Miami to Toronto with TransAtlas Moving services.The driver and the movers were really friendly and things were handled smoothly. Especially Mr. Sedat who is in charge of Toronto office was very attentive to my needs and he made sure that everything was well organized. I am pleased by their packing skills. I highly recommend TransAtlas Moving Services.

13. Very Bad Experience with transatlas.

    Please stay away from these people. They commit something and charge something else. They were not ready to deliver our stuff unless we paid the exaggereted price they were quoting.  We paid thousand more than quoted rate per pound. The guy who helms the day to day affair is rude and does not listen to his customers. Mr. Bonder who is the consignee at Toronto is also not helpful. He speaks good, but his deeds and work is different. Somewhere when he quoted us first he never mentioned about the packing amount. when we saw the final bill it was 1000 dollars more than that. These guys are rip off their customers stay away from them.  They said that they will fix the bed in the price quoted, but we end up paying for that as well. Please stay away from these guys.

14. Horrible experience!

    Transatlas was THREE WEEKS LATE with my belongings, there was damage to my desk, and a box missing. There was little to no communication and no apology. I moved from Quebec, Canada to Atlanta, GA in January of 2015. The movers arrived two days early but one contacted me. I might have been able to arrange for storage or for the apartment complex to open the apartment early if someone had notified me. They took the shipment back to Canada!    I did not hear anything from Transatlas on the scheduled delivery date. I had to call long distance to find out what was going on. The shipment was continually delayed for the next three weeks. Each time I had to call long distance to find out where my shipment was and when they would arrive to deliver it. They gave me dates three times, but didn’t show up. Finally, they told me when they would arrive. I waited all day on that date, but at 2:45pm they called and said they would be here the following morning. They finally arrived the next morning, three weeks late.   During the 3 week delay I insisted upon a discount. They gave me a 10% discount, but only if I paid the full amount IN CASH (in Canadian dollars) when the truck arrived. Otherwise, they said they would not unload my belongings. I had initially agreed to pay approximately half in cash and half via credit card.    The delay caused me significant inconvenience and physical and mental distress. Had to go to thrift stores to get kitchen utensils, cookware, and clothing.    Mr. Levent of Transatlas was extremely rude and uncaring on the phone. There was no apology or understanding that this delay caused significant problems in my life. .

15. My move from New York.

    I recently moved from New York to Montreal. I used Transatlas. They were highly recommanded. They were on time and efficient to move me out of manhattan. I was very worried about moving due to elevator and insurance issue at my building. Thanks to my sales person and his presence to all my calls, my move was very smooth. I will be referring them to all my friends.